Ticket Office Supervisor - Casino jobs in Syracuse, NY

POSITION SUMMARY
Responsible to maintain the cleanliness of all kitchen equipment, china, silver, glassware, pots, pans in work areas and replenishment of supplies with clean ware on their assigned shift. 

GENERAL ACCOUNTABILITIES
The following statements are intended as general illustrations of the work in this class and are not all- inclusive.

• Responsible for directing, training and development of all Kitchen Utility staff and the distribution of workload necessary to maintain the cleanliness of all kitchen equipment, china, silver, glassware, pots, pans in work areas and replenishment of supplies with clean ware on their assigned shift.
• Must ensure proper training of all Kitchen Utility staff on assigned shift in the use of chemicals and sanitary handling of all Food and Beverage equipment and utensils.
• In charge of banquet set-up and breakdown on assigned shift.
• Assigns duties as provided by management.

WORKING CONDITIONS
Must have ability to:

• Communicate effectively with all levels of Team Members, guests and outside contacts.
• Work effectively in a fast paced environment.
• Move around all work areas effectively and efficiently.
• Work long hours, including nights, weekends and holidays.
• Extended time seated as well as on your feet.

 
JOB QUALIFICATIONS
Ability to stand, walk, bend, stoop, reach and stretch. Ability to lift at least 75 lbs. Ability to communicate effectively in English (orally and in writing). Ability to read at a level sufficient to understand/comprehend chemical MSDS paperwork.

COMPLIANCE RESPONSIBILITIES
In addition to the other duties described herein, each and every Team Member has the following responsibilities related to compliance with laws and regulations:

• Attend required training sessions offered by the casino.
• Obtain required license(s).
• Perform the duties described in compliance with local laws and regulations.
• Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
• Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the Team Member’s department.
• Have knowledge of the Property’s programs to address problem gambling.
• Consult with the appropriate individuals and maintain an effective system of written policies, procedures, and internal controls to ensure compliance with the state regulations and Systems of Internal Controls.
• Takes the appropriate steps to investigate exceptions, fraud, and potential violations and report such instances to the appropriate levels of management.
• Reports any acts of wrongdoing on behalf of any Team Member that they have knowledge of.  

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