Ticket Office Supervisor - Casino jobs in Utica, NY

We are in search of a Beverage Supervisor with a strong passion and deep knowledge of the beverage industry. In this position, the supervisor will oversee Bartenders, Barbacks, and Beverage Servers. Candidates must possess significant experience in high-volume Food & Beverage Operations.

What we value:

• Positive team members who are passionate to learn, energetic to hit the ground running and willing to grow in a professional, team-oriented environment with a focus on guest service.
• We offer support for a successful journey, including hands-on training and opportunities to advance your career.

Why choose Turning Stone Resort Casino?

• Paid time off
• Variety of schedules
• Tuition assistance
• Career-building professional development
• Discounts from dining to fuel to concerts
• Employee appreciation events
• Quality healthcare and dental benefits
• A robust 401k retirement plan
• Dealer School
• Finance Scholarship Program

What does a Beverage Supervisor do?

• Beverage Supervisor oversees all Bartenders, Beverage Porters, Beverage Servers and Casino Area Attendants.
• Ensures every beverage team member is in proper uniform with approved footwear, has a name tag and is properly groomed.
• Ensures bars on the beverage floor including service bars are stocked with all the necessary products. Each bar is clean and visibly appealing to all guests. Makes sure that all bars are open and closed properly on time each and every day.
• Monitors and trains all beverage team members on TSRC alcohol compliance. Will report any situations that involve the responsible service of alcohol to the Beverage Manager and Assistant Beverage Manager.

To be successful as a Beverage Supervisor, you'll need:

• High School Diploma or High School Equivalency Diploma required. College degree or some level of secondary education preferred.
• Previous F&B or supervisory experience required.
• Ability to make decisions in a fast-paced environment and accommodate a flexible work schedule.

Who we are:

We are Turning Stone Enterprises, a dynamic organization with a diverse range of business operations. Among our prominent offerings is the Turning Stone Resort Casino, a recipient of the prestigious Best of New York Gaming Resort award for an impressive six consecutive years. Complementing this flagship property, we operate satellite casinos like YBR Casino & Sports Book, Point Place Casino, and The Lake House at Sylvan Beach. Beyond gaming and hospitality, our portfolio extends to encompass convenience stores, government contracting technology firms, and a fully integrated cannabis operation that encompasses cultivation, manufacturing, and retail, among other ventures.

Why You Will Appreciate Us:

We pride ourselves on offering an extensive array of benefits designed to enhance the well-being and professional development of our team members. These benefits include comprehensive medical, dental, and vision plans, providing you with peace of mind regarding your health. We support your financial future with a robust 401(k) plan and offer the security of life insurance coverage.

Our commitment to work-life balance and family support is demonstrated through our team member assistance programs. You'll also enjoy our paid time-off program, which includes paid holidays. At Turning Stone Enterprises, your wellness is a priority, and we offer various wellness programs to ensure you're at your best.

In addition, we understand the importance of career growth. Our career path planning and continuing education initiatives are tailored to assist team members in achieving their professional aspirations. Join us at Turning Stone Enterprises, where professionalism meets friendliness, and together, we'll embark on a journey of growth and success. We eagerly anticipate the opportunity to welcome you to our team.

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 2 years

Work Location: In person