Ticket Office Supervisor - Casino jobs in Wichita Falls, TX

Job Summary

Essential Duties & Responsibilities

> All Team Members must embrace and deliver Kiowa's Guest Service Standards to every Guest on every shift, as outline in Orientation, the Team Member Handbook, Standard Operating Procedures (SOPs), and any other related training
> Consistently ensures an exceptional level of service and satisfaction is achieved throughout the property, exceeding the expectations of external and internal Guests alike in a timely and effective manner
> Coordinates communications and information with Team Members and management to assure smooth and efficient payroll activities.
> Establish payroll timelines and priorities.
> Assure proper and timely resolution of payroll discrepancies, issues, and conflicts.
> Compiles payroll data such as hours worked, sales or piecework, taxes, insurance and team member identification number, from time sheets and other records.
> Prepares computer input forms, enters data into computer files, or computes wages and deductions and posts to payroll records.
> Reviews wages computed and corrects errors to ensure accuracy of payroll.
> Ensures all court-ordering wage garnishments are properly administered.
> Records changes of Team Member options affecting payroll such as exemptions and direct deposit information.
> Prepares journal entries.
> Prepares periodic reports of earnings, taxes, and deductions.
> Prepares quarterly payroll tax return for review and submission.
> Prepares year end W-2 forms and reports.
> Maintains PTO schedules.
> Prepares and issues paychecks, as required.
> Adheres to all regulatory, departmental, and casino policies and procedures, and to the casino Internal Control Structure.
> Verifies all entries for payroll changes entered by the Human Resource Department.
> Participates in orientation programs for new team members, explaining payroll and time keeping requirements.
> Must adhere to the safety rules and regulations of the Kiowa Casino & Hotel and of the Finance department.
> Complete uploads for Revenue Audit.
> Assist in compiling information for outside Auditors.
> Assist the Accountant and Finance Manager with various accounting functions, including filing and organizing.
> All other duties as assigned
> Must adhere to departmental, organizational, state, and federal safety rules and regulations, applicable processes for safe operation, appropriate Personal Protective Equipment, in addition to any/all related controls for personal welfare and the safety of others

Knowledge, Skills & Abilities (KSA)

Physical Demands / Work Environment

Disclaimer of Conditions of Employment

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

All Kiowa Casino employees are responsible to ensure that their designated operations are in compliance with Kiowa Casino policies, Tribal policies, State compact and Tribal gaming regulations.

Conditions of employment with Kiowa Casino include passing a pre-employment drug test, a background investigation to secure a gaming license and successfully completing an introductory period as outlined in Kiowa Casino Policy. Candidates for this position will be required to have dependable transportation available to them without notice. Must also maintain a Valid Driver’s License and be insurable on our company’s policy throughout your time of employment with the Kiowa Casino.