Tool Crib Attendant inventories, stores, and distributes hand tools and other equipment. Maintains tool functionality, calibration specifications, and safe condition by performing frequent inspections of tools and equipment for wear, defects, or damage. Being a Tool Crib Attendant keeps an inventory of tools by tracking the distribution of tools and users in a database or other system. Orders new tools and equipment or repairs tools as needed. Additionally, Tool Crib Attendant has training and experience in an industrial environment with familiarity of heavy machinery and tools. May require a high school diploma or its equivalent. Typically reports to a supervisor or manager. The Tool Crib Attendant possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
ENERPAC TOOL GROUP – Who we are?
Enerpac Tool Group Corp. is a premier industrial tools, services, technology, and solutions provider serving a broad and diverse set of customers in more than 100 countries. The Company makes complex, often hazardous jobs possible safely and efficiently. Enerpac Tool Group’s businesses are global leaders in high pressure hydraulic tools, controlled force products, and solutions for precise positioning of heavy loads that help customers safely and reliably tackle some of the most challenging jobs around the world. The Company was founded in 1910 and is headquartered in Menomonee Falls, Wisconsin. Enerpac Tool Group common stock trades on the NYSE under the symbol EPAC.
For further information on Enerpac Tool Group and its businesses, visit the Company's website at https://www.enerpactoolgroup.com/.
Summary – basic function of the role
Aid the customers within our distribution channel through inbound activities, such as telephone, email, and other electronic means. Our Customer Support Specialists are at the center of our customer’s daily activities, whether it is taking in-bound calls, trouble-shooting, entering orders, working with our sales teams, or coordinating orders with our internal departments. The Customer Support Specialist role is fast paced, requires collaboration with many stakeholders (customers, shipping, purchasing, manufacturing, sales reps) and requires a holistic understanding of the company’s operations. Primary responsibilities include entering customer orders, responding to customer inquiries, and assisting with product related questions.
Shift: Monday – Friday, hybrid 3 days in office schedule in Columbus, WI
Job Duties and Responsibilities
Skills and Competencies
Education and Experience
Physical Demands
Employee will have to be able to walk/climb to a variety of primary work locations. Employee will need to listen, understand, and speak with team members in person, telephonically, and electronically at all levels within a diverse workforce and with supported organizations. Employee is able to work in front of a personal computer and telephone for long periods of time.
Work Environment
Primary work environment is temperature-controlled office setting, but may also include typical warehouse environment on occasion, where following appropriate safety protocols at the location would be required. Employee will be exposed to low levels of noise in an office.
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
Direct Reports
N/A
Key External Contacts/Clients
Inside Sales
Territory Manager
Customer Relations
Diversity Statement
We are committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We will ensure your application is fairly considered and if hired, you will have an equitable opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do. Enerpac Tool Group will provide reasonable accommodations within the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, reach out to our Talent Acquisition Team for additional information.
If you’re looking for a unique, exciting career with variety and potential for growth, Enerpac Tool Group offers challenges & extraordinary rewards for people on a global scale
The above statements reflect the general details necessary to describe the principle functions of the job described and shall not be construed as a detailed description of all the work requirements that may be inherent in the job.
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