Top Account Management Executive leads the overall account management strategy for an organization. Establishes and oversees an organization's account management policies, objectives, and initiatives. Being an Top Account Management Executive creates short and long-term strategies for building client relationships, generating new business, and driving revenue growth. Plans client retention strategies and account strategies that increase revenue. Additionally, Top Account Management Executive builds cross-functional relationships with organizational stakeholders to understand products, customers, and industry. Ensures products and services consistently meet client needs. Requires a bachelor's degree. Typically reports to top management. The Top Account Management Executive manages a business unit, division, or corporate function with major organizational impact. Establishes overall direction and strategic initiatives for the given major function or line of business. Has acquired the business acumen and leadership experience to become a top function or division head. (Copyright 2024 Salary.com)
Essential Functions:
• Effectively utilize our sales strategy selling business to business and ensure the company meets revenue and profit objectives through targeted prospecting of small, mid-size and large accounts.
• Grow customer business through:
o Acquisition of new customers through lead generation.
o Productivity solutions in multiple categories.
o Develop and execute annual and quarterly category penetration strategies determined with Sales Director.
o Leverage specialists to grow business.
• Develops and maintains outstanding working relationships with customers to ensure customer satisfaction and delivery of Brand Promise.
o Works with Customer Service and Account Coordinators to ensure customer understands ordering process.
o Investigates and resolves customer issues.
o Maintain company retention rate for your customer base.
o Develop and maintain relationships with purchasing contacts.
• Achieve defined sales and activity goals
o Utilize CRM for prospecting, account management, activity management and forecasting.
o Perform dashboard activities goals as agreed upon with your Sales Director (New Customers, Insiders, Tours, Business Reviews and Opportunities).
o Utilize and run reports/tools as necessary.
o If you are under 80% of your goal, as well as not accomplishing your dashboard activities, you will be subject to a performance improvement plan.
• Participate in regular sales meetings, trainings and events as necessary and required.
Minimum Qualifications:
• Bachelor’s Degree (BS or BA), or equivalent experience
• 1 – 3 years of successful sales experience
• Proficient in PowerPoint, Excel and Outlook and/or is actively gaining proficiency
• Outstanding customer service and verbal and written communication skills
• Able to manage multiple priorities in a fast-paced environment
• Proven self-starter with energy and motivation to find, develop and close sales
• Must be results oriented and driven by both financial and career opportunities
• Knowledge of products, pricing, competition and sales objectives preferred
• Ability to succeed in a competitive selling environment
• Industry knowledge a plus
Clear All
0 Top Account Management Executive jobs found in Saint Cloud, MN area