Top Accounting Executive provides technical and operational leadership across accounting functions. Develops and implements accounting policies and procedures that adhere to governmental financial and tax regulations and comply with GAAP and IFRS standards. Being a Top Accounting Executive operationalizes accounting systems and processes to deliver continuous improvements. Ensures accurate and timely monthly, quarterly, and annual accounting close processes and reporting. Additionally, Top Accounting Executive establishes internal auditing processes and coordinates external audits. Uses in-depth knowledge and understanding of accounting principles and best practices to develop accounting professionals. May require a master's degree in accounting or finance. May require Certified Public Accountant (CPA). Typically reports to top management. The Top Accounting Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Accounting Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)
This position will provide exceptional service to both internal and external guests at all times. S/he will be responsible to assist in providing leadership, guidance, and support to the front desk team in the areas of guest service, training, scheduling, and performance management for the overall successful day-to-day operations. S/he often provides the first point of contact for guests and is responsible for creating an excellent, memorable first impression. The Front Desk Supervisor is fully committed to ensuring that all procedures are performed to the department and property standards and serve as an ambassador for the property.
Demonstrate the ability to effectively interact, coordinate, and communicate through daily pre-shift meetings with all team members of high guest impact areas (i.e. reservations, guest services, housekeeping, etc.) to ensure a smooth arrival through departure experience for all guests. Be an expert and demonstrate knowledge of: all hotel features/services, hours of operations, room types, room rates, special packages and promotions, daily house count and expected arrivals/departures, room availability status, and scheduled in-house group activities to anticipate and respond to guest inquiries promptly and accurately. Champion, promote, and successfully track departmental and organizational initiatives e.g. upsell programs, CoralTree Delivers Program, etc.. Ensure front desk agents properly complete required checklist items at the end of each shift. Maintain and successfully execute departmental and hotel policies (to include but not limited to relocation procedures, safe deposit box procedures, auditing accuracy of cards with proper signatures, key control procedures, accurate billing, cashiering, safety, lost/found policy, etc.). Instills a calm, organized approach when interacting in stressful situations. Approach internal and external guest opportunities with a sense of heartfelt care and urgency; provide prompt follow-up to ensure 100% guest satisfaction. Ensure that sufficient staffing is present to meet the daily business demands. Maintain confidentiality of guest information and follow proper protocol to secure and protect pertinent hotel data. Foster and maintain strong, positive relationships with team members across all departments through communication and regular face-to-face interaction. Assist management to recruit, hire, train, and successfully support and manage the talent of all new and existing team members.
High school diploma or general education degree (GED or two to three years related experience and/or training; or equivalent combination of education and experience). Minimum of one year supervisory experience in a high volume setting preferred. Previous hospitality experience in a Four Diamond quality organization preferred. Previous experience with Windows, Office, and property management systems highly desirable. Must be able to understand, speak, read, and write in the basic English language. Ability to effectively communicate and provide directions in a clear, concise, and professional manner in both verbal and written form. Demonstrate ability to compute basic arithmetic. Must be available to work varied shifts and flexible schedules.
Benefits:
As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes:
Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality.
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