Top Agency Executive plans and directs all aspects of sales and distribution programs for the individual line of business through agencies. Designs, develops, and implements policies for the business lines within the agencies. Being a Top Agency Executive ensures the agencies meet budgeted financial goals in coordination with sales. Sets and monitors sales goals, coordinates with independent agencies, and supervises sales support staff. Additionally, Top Agency Executive requires a bachelor's degree. Typically reports to an executive. The Top Agency Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. Comprehensive knowledge of the overall departmental function. To be a Top Agency Executive typically requires 8+ years of managerial experience. (Copyright 2024 Salary.com)
Overview:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries in a timely manner. If you have excellent communication skills, enjoy helping others, and thrive in a fast-paced environment, we want to hear from you!
Responsibilities:
- Answer incoming customer calls and respond to inquiries or concerns
- Provide information about products and services to customers
- Upsell additional products or services to customers when appropriate
- Make outbound calls to follow up on customer inquiries or resolve issues
- Enter customer information accurately into the database
- Analyze customer accounts and provide appropriate solutions
- Resolve customer complaints or escalate issues as needed
- Maintain a high level of professionalism and phone etiquette at all times
Qualifications:
- Previous experience in customer service or a related field is preferred
- Excellent communication skills, both verbal and written
- Strong phone etiquette and active listening skills
- Proficient in data entry and computer skills
- Ability to effectively communicate and empathize with customers
Benefits:
- Competitive salary and benefits package
- Opportunities for career growth and advancement within the company
- Positive work environment with supportive team members
If you are passionate about providing exceptional customer service and enjoy working in a dynamic team environment, we encourage you to apply for the position of Customer Service Representative. Join our team today!
Job Types: Full-time, Part-time
Pay: $13.00 per hour
Expected hours: 20 – 30 per week
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Work Location: In person
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0 Top Agency Executive jobs found in Baton Rouge, LA area