Top Ambulatory Services Executive jobs in San Diego, CA

Top Ambulatory Services Executive is responsible for all aspects of the ambulatory services function, which may include urgent care, surgical care, diagnostic and therapeutic procedures, and primary/outpatient care. Creates standards and guidelines for ambulatory services and programs. Being a Top Ambulatory Services Executive maintains working relationships with community agencies. Plans strategies and objectives for the ambulatory services program. Additionally, Top Ambulatory Services Executive requires a bachelor's degree. Typically reports to top management. The Top Ambulatory Services Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Ambulatory Services Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)

Recently Added Top Ambulatory Services Executive jobs

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Service Representative-Ambulatory Services
  • Black Tech Link
  • San Diego, CA FULL_TIME
  • Acts as first point of contact for Kaiser Permanente members/patients and assists members/patients through registration process under minimal direct supervision.  Practices proper cash handling and reconciliation processes in accordance with established policies and guidelines. Member and patient needs should be the primary focus of one's actions; develops and sustains productive member/patient relationships. Actively seeks information to understand member/patient circumstances, problems, expectations, and needs.  Establishes and builds rapport and cooperative relationships with the public/members/ staff.  Responds quickly to meet member/patient needs and resolve problems using good judgment. Functionality may differ based upon operational setting.

    Essential Responsibilities:

  • Upholds Kaiser Permanente's Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws
  • Customer Service (Greeting, navigating, instructing/educating)
  • Greets members/patients and provides reception services, to include directing and assisting members in navigating through the medical center. Provides wayfinding to appropriate care locations/departments as availability allows. Provides direction and instructional guidance to patients who are unable to perform check-in services independently via KP interactive and emerging technologies.
  • Provides coordination of services to address member needs related to benefits, finance and other member services utilizing available technology.
  • Provides reception for designated area(s); verifies patient's visit with pre- established appointment scheduling; registers patients; verifies and selects appropriate insurance coverage including confirmation of alternate insurance, and assists members at designated KP interactive and emerging technologies and on all Kaiser Permanente sponsored electronic devices and technologies.
  • Provides patient information to family members, following established patient confidentiality guidelines.
  • Provides patients with assistance and education with regard to the use of KP interactive and emerging technologies.
  • Demonstrates flexibility when addressing various member issues and needs related to operations and member services.
  • Follows KP Service Standards.
  • General Job Functions:
  • Schedules member and non-member appointments and follow-ups, by telephone, mail, electronically or in person utilizing Kaiser Permanente's computer systems as directed by provider or pre-established protocol.
  • Ensures current schedules are accurate, makes authorized changes as appropriate.
  • Verifies members' benefits, notifies member of applicable cost share and updates patients' demographics information to include all patient registration and billing information. Escalate any issues as appropriate.
  • Directs patients to waiting areas. Obtains relevant information to determine priority appointment time/date, confirms appointment changes due to cancellations and notifies patients of available alternate times, schedules/registers for follow up appointments, tests and procedures.
  • Answers calls and relays messages to staff.
  • Distributes questionnaires, various medical/authorization/insurance forms, patient communication materials,and completes statistical reports as requested.
  • Provides patient instructions as appropriate.
  • Performs related clerical duties as required, such as direct booking, copying, etc.
  • Performs related clerical duties in support of Clinic Strategic Goals and Proactive Office Encounters.
  • Provides telephone reception for designated area by screening and referring incoming calls to appropriate staff; takes and relays messages; gives out general or procedural information.
  • May assist in orienting new employees.
  • Maintains courteous relations with patients and staff.
  • Follows Labor Management Principals.
  • May perform other duties as required.
  • Cash Handling
  • Follows Kaiser Permanente cash safeguarding and cash handling policies and procedures.
  • Determines and collects appropriate payments for services and products (where applicable) rendered as required per health plan coverage and the established fee schedule; informs member of account balance information; collects and documents in the computer system receipt of a variety of financial and non- financial forms and reviews with members as appropriate; directs patients to waiting areas.
  • Carries out appropriate cash control procedures of balancing total revenue received with computer system cash drawer to ensure accuracy; completes closing process in the computer system and deposits daily revenue securely in safe.
  • Additional duties for Service Representatives in Optical Services to include:
  • Coordinates eyewear for delivery to patient.
  • Communicates with the Optical Lab, Contact Lens Distribution Center, and other Optical Centers to manage eyewear order logistics
  • Assists with inventory control procedures
  • Additional duties for Service Representative in Laboratory to include:
  • Explains proper specimen collection to members, rejects unsatisfactory specimens.
  • Assures all pertinent information is entered into system during accessioning.
  • Updates and maintains all necessary logs.
  • Accessions laboratory requests in Health Connect/Laboratory Information System.
  • Maintains all printers - sorts and distributes results from printer processing.
  • Performs pre-analytical phase testing by centrifuging, separating, bar coding and transporting specimens.


    • Requirements

    Basic Qualifications:
    Experience
    • N/A

    Education

    • High School Diploma or GED required.
      License, Certification, Registration
    • N/A
       
      Additional Requirements:
    • Experience in using multi-line telephones
    • Recent experience in customer service
    • Must be able to work in a fast paced environment and meet established department performance standards and guidelines.
    • Cash handling or equivalent experience
    • Effective written and oral communication skills
    • Must successfully pass basic computer literacy test and demonstrate keyboarding proficiency.
    • Must successfully pass cash handling skills test
    • Must pass Customer Service Assessment test  
    • Preferred Qualifications:
    • Experience in medical office background, cashiering and or equivalent experience and medical terminology
    • Knowledge of Kaiser Permanente's computer systems
    • Demonstrates ability to deal with internal and external customers
    • Ability to prioritize and multi task.
    • For Optical Department - recent front-line service industry experience preferred
    • Varied Hours and Varied Location status.
    • On-call Weekends.
    • Additional hours up to 40 M-F.  
    • Travel required.
    • May work all San Diego MOBs.


    Benefits

    Primary Location: California,San Diego,Orcutt Administrative Offices
    Scheduled Weekly Hours: 1
    Shift: Variable
    Workdays: Mon, Tue, Wed, Thu, Fri, Sat, Sun
    Working Hours Start: 12:00 AM
    Working Hours End: 11:00 PM
    Job Schedule: Call-in/On-Call
    Job Type: Standard
    Employee Status: Regular
    Employee Group/Union Affiliation: B09|OPEIU|Local 30
    Job Level: Entry Level
    Department: San Diego Admin Offices - Reception/Cashier - 0806
    Pay Range: $24.42 - $28.55 / hour


  • 1 Month Ago
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Cell Tower Top Hand
  • X3 Management Services Inc
  • Escondido, CA FULL_TIME
  • Cell Tower Top Hands WantedWho is X3?As a Veteran-Owned company, X3 is a fast growing and dynamic supplier of telecommunication services specializing in new tower construction, modification, maintenan...
  • 1 Month Ago
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Vice President of Ambulatory Pharmacy Services
  • Clinical Management Consultants
  • Carlsbad, CA FULL_TIME
  • Unlock Your Leadership Potential: Vice President of Pharmacy Services Are you ready to embark on a transformative journey as a key player in the world of healthcare leadership? An incredible opportuni...
  • 18 Days Ago
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Associate, Business Development Executive
  • LSNE/PCI Pharma Services
  • San Diego, CA FULL_TIME
  • Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.We are PCI. Our investment is in People who make an impact, drive progress and create a better tom...
  • 9 Days Ago
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Account Executive - Multi-family
  • Lepley Recruiting Services
  • San Diego, CA FULL_TIME
  • The company is a wholesale flooring provider of carpet, LVT and tile focused in the multi-family market. Compensation for this position includes a base salary of $70,000-$75,000 along with monthly com...
  • 1 Month Ago
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Hospice Account Executive
  • PACIFIC POINT HEALTH CARE SERVICES, INC
  • San Diego, CA FULL_TIME
  • Advance your career with Pacific Point Health Care Services, a clinically owned, multi-state healthcare agency. Our goal is to make a positive impact on our patients, their families, and our employees...
  • 1 Day Ago
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0 Top Ambulatory Services Executive jobs found in San Diego, CA area

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Patient Service Representative
  • SPECTRAFORCE
  • San Diego, CA
  • Title: Customer Service Rep. I Duration: 12 months Location: San Diego, CA 9212 Shift: Mon-Fri 8:00 AM - 4:30 PM Summary...
  • 4/26/2024 12:00:00 AM
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Customer Service Rep - Bilingual French
  • Affinity Development Group
  • San Diego, CA
  • Job Description Job Description SUMMARY: The Member Advocate I – Bilingual French will support the Member Advocate Cente...
  • 4/25/2024 12:00:00 AM
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Service Representative
  • The Select Group
  • San Diego, CA
  • Company Name: Top utility company in San Diego Position Title: Service Representative ( opening in Pacific Beach & Escon...
  • 4/25/2024 12:00:00 AM
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Claims Customer Service Rep
  • PHYSICIANS DATA TRUST
  • Vista, CA
  • Job Description Job Description Job Title: Claims Customer Service Representative Department: Claims Effective Date: Jan...
  • 4/24/2024 12:00:00 AM
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Customer Service Rep - CHOC MSO (Copley)
  • Rady Children's Hospital-San Diego
  • San Diego, CA
  • **Customer Service Rep - CHOC MSO (Copley)** San Diego, California **Job ID** 8488 **Date posted** 01/10/2022 **Schedule...
  • 4/24/2024 12:00:00 AM
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Member Service Rep
  • Crunch
  • Oceanside, CA
  • Member Service Representative - lively environment, versatile assignments, competitive atmosphere Would you like to work...
  • 4/22/2024 12:00:00 AM
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Flexible and Remote- Client Service Rep
  • Global Elite
  • San Diego, CA
  • Are you ready to break free from the conventional 9-to-5 and design a life that truly reflects your ambitions? Here's yo...
  • 4/22/2024 12:00:00 AM
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Sales and Service Rep (Hourly)
  • Clean Harbors
  • San Diego, CA
  • Safety-Kleen in San Diego, CA is looking for a Class B Route Driver (known internally as a Sales and Service Representat...
  • 3/22/2024 12:00:00 AM
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About San Diego, California

According to SDSU professor emeritus Monte Marshall, San Diego Bay is "the surface expression of a north-south-trending, nested graben". The Rose Canyon and Point Loma fault zones are part of the San Andreas Fault system. About 40 miles (64 km) east of the bay are the Laguna Mountains in the Peninsular Ranges, which are part of the backbone of the American continents. The city lies on approximately 200 deep canyons and hills separating its mesas, creating small pockets of natural open space scattered throughout the city and giving it a hilly geography. Traditionally, San Diegans have built the...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Ambulatory Services Executive jobs
$224,996 to $398,425
San Diego, California area prices
were up 2.6% from a year ago
View detail