Top Clinical Information Systems Executive establishes strategic direction, policies, and procedures for the organization's clinical information systems with the goal of improving clinical operations. Guides the selection, development, and implementation of systems designed to effectively manage medical information and meet the needs of patient care staff. Being a Top Clinical Information Systems Executive coordinates between IT and clinical staff in order to ensure effective integration of clinical systems with other institutional applications. Requires a master's degree. Additionally, Top Clinical Information Systems Executive typically reports to top management. The Top Clinical Information Systems Executive manages a business unit, division, or corporate function with major organizational impact. Establishes overall direction and strategic initiatives for the given major function or line of business. Has acquired the business acumen and leadership experience to become a top function or division head. (Copyright 2024 Salary.com)
Role: Work Closely with end users and Backend Service Desk. Ability to work as a technical team lead onsite for Field Services. User Support for 100 users. Physical support to Servers, Storages and Back up.
Technology: Windows 10 & 11 workstations, Windows and Linux servers, Proxmox server Virtualization and Backup Platform, Microsoft AD, O365, MS Intune MDM, IDS/IPS, IP Telephony, Bitdefender EDR, SIEM/XDR, RMM, Automations using CLI Scripting. In-depth knowledge of networking fundamentals, and CCTV system troubleshooting.
Tool knowledge that would be desirable but not limiting: NinjaOne RMM, Wazuh SOC, SNORT IDS/IPS, voip.ms, 3cx, nagios, AWS Cloud DR, Public Cloud concepts, Linux Client (Debian OS, Ubuntu), Shell scripting, Python, Ansible.
Experience: 5-8 years of relevant experience. Work Closely with L1 support team, other business service owners and OEM.
Job Summary:
Work Closely with end users and Backend Service Desk. Ability to work as a technical team lead onsite for Field Services. User Support for 100 users. Physical support to Servers, Storages and Back up.
Supporting Off shore Team for Security patching; Active Directory Administration; Email Services Management-O365; Data Management and Recovery; Backup and Restoration; Disaster Recovery; Network Support; VoIP Support; Supporting Implementation of Infrastructure Support tools.
Job Responsibility:
End user-computing support :Desktop and Laptop Support: Comprehensive support for hardware, operating systems, and software applications on all desktop and laptop systems to ensure functionality and efficiency.
Onsite support to assist end-users with technical issues, improving productivity and minimizing downtime.
Supporting Implementation of Infrastructure Support tools.
Automation Development: Design and develop automation scripts and programs to streamline infrastructure operations. Utilize tools such as Ansible, Puppet, Chef, or PowerShell to automate routine tasks related to server management, software deployment, and system updates.
Process Improvement: Analyse current operations processes to identify automation opportunities. Implement automation solutions that enhance performance, scalability, and system reliability.
Incident Management:
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