Company Information
Global TekMed Holdings is a conglomerate of industry-leading businesses spanning multiple markets, including Sales, Marketing, IT, Management, Accounting, and more. Our primary focus is creating B2B and B2C products and services supporting the military veteran community.
At Global TekMed, you will have the opportunity to work in a collaborative environment with high growth opportunities. We are looking for a talented digital marketer to generate high converting content and campaigns across multiple brands that support the military Veteran community. Come be a part of something great!
Position Overview
The Collection Specialist is a full-time position within our Accounting Department to assist in the recovery of money owed to the company for the services provided.
The primary responsibility of the Collection Specialist is to reach out to those clients who have not fulfilled their financial obligation across multiple mediums. Our Ideal candidate will be motivated and proactive while also having an open mind to change and flexibility in their techniques to collect as much as possible. The Collections Specialist will take a personable and respectful approach to their efforts, understanding that we are serving Veterans.
The Collection Specialist will be goal-oriented and able to work well with a team. Under the guidance of the Collections Manager the Collection Specialist will assist on other tasks and projects in order to further the development of the department.
Locations: New Mexico Area/ Las Cruces, NM
Job Type: Full-time (40 hours per week). May require additional hours, evenings, and/or weekend work. This is an on-site position.
Essential Functions
- Locate and communicate with clients regarding overdue payments.
- Maintain record of status of collection efforts.
- Review financial status of clients to determine their ability to pay.
- Prepare reports and present data to Management and Revenue Affiliates.
- Negotiate payment plans based on management approval.
- Ensure fair debt collection practices are maintained. Stay current on relevant regulations.
- Resolve disputes related to payments or account statuses.
- Ensure Collection Manager is updated with collection efforts.
- Perform administrative tasks as assigned.
- Maintain a professional and respectful approach while dealing with clients.
Work Experience & Job Qualifications
- 1-3 years of previous collections experience preferred.
- Previous financial or account experience preferred.
- Previous customer service experience required.
- Previous experience with CRM software and accounting software preferred.
- Previous experience working with Veterans preferred.
- Good verbal and written communication skills.
- Excellent analytical skills with great attention to detail.
- Punctual and reliable.
- Ability to work under pressure and meet strict deadlines.
- Self-starter who is able to work independently and as a team.
- Open to constant change and efficiency implementation.
Benefits
401(k) Plan
Medical Insurance
Paid Holidays
Paid Time off
Global TekMed Holdings is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, marital status, veteran status, or any other applicable legally protected status or characteristic.