Top Collections Executive develops overall corporate policies regarding collections of overdue/delinquent accounts. Ensures all collections policies are followed. Being a Top Collections Executive monitors collections activities and provides recommendations for improvement. May work with legal counsel or outside collections agencies to handle overdue accounts. Additionally, Top Collections Executive may require an advanced degree. Typically reports to top management. The Top Collections Executive manages a business unit, division, or corporate function with major organizational impact. Establishes overall direction and strategic initiatives for the given major function or line of business. Has acquired the business acumen and leadership experience to become a top function or division head. (Copyright 2024 Salary.com)
**Collection Agent** **Duties:** - Contact customers to collect outstanding payments - Negotiate payment plans and settlements with customers - Maintain accurate records of all collections activities - Follow up on delinquent accounts and initiate appropriate actions - Provide excellent customer service while assisting customers with their payment inquiries - Collaborate with internal teams to resolve customer issues and disputes - Prepare and send collection letters or notices as needed **Skills:** - Strong mathematical skills for accurate calculations and reconciliations - Excellent customer service skills to effectively communicate with customers - Knowledge of accounts receivable processes and procedures - Familiarity with debits, credits, and account reconciliation - Understanding of financial concepts related to collections and payments - Proficiency in coding and classifying accounts for proper tracking - Familiarity with ICD-10 coding (if applicable) - Knowledge of accounts payable processes (if applicable) We are looking for a detail-oriented individual with strong mathematical skills and a passion for providing excellent customer service. As a Collection Agent, you will play a crucial role in our organization by contacting customers to collect outstanding payments and resolving any payment-related issues. If you have experience in collections, strong communication skills, and a desire to help customers, we would love to hear from you. Please note that this is not an entry-level position. Prior experience in collections or related fields is preferred. The ability to work independently, prioritize tasks, and meet deadlines is essential. If you are looking for a challenging yet rewarding opportunity in the field of collections, apply now!
Job Type: Full-time
Pay: $12.00 - $16.00 per hour
Expected hours: 40 per week
Benefits:
Weekly day range:
Work setting:
Work Location: In person
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