Top Collections Executive jobs in Wilmington, DE

Top Collections Executive develops overall corporate policies regarding collections of overdue/delinquent accounts. Ensures all collections policies are followed. Being a Top Collections Executive monitors collections activities and provides recommendations for improvement. May work with legal counsel or outside collections agencies to handle overdue accounts. Additionally, Top Collections Executive may require an advanced degree. Typically reports to top management. The Top Collections Executive manages a business unit, division, or corporate function with major organizational impact. Establishes overall direction and strategic initiatives for the given major function or line of business. Has acquired the business acumen and leadership experience to become a top function or division head. (Copyright 2024 Salary.com)

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Collections Strategy VP-Hybrid
  • Hispanic Technology Executive Council
  • Wilmington, DE FULL_TIME
  • This position is within the Cards Collections and Recovery Risk team. As part of this team, the successful candidate will be responsible for using sophisticated analytical techniques to develop contact strategies, optimize customer treatments, and assess operational performance across Branded Cards and Retail Services portfolios. The role is accountable for supporting strategy design and execution that meets portfolio risk appetite goals and the creation of MIS that monitors a full spectrum of processes. The individual will work closely with the Collections Operations team, Technology, Legal, Compliance, and Cards Risk Management leaders to ensure alignment between strategy and operations areas.

    This position requires managing collections projects from conception to rollout.


    Responsibilities:

    • Optimizing existing early and late stage collections strategies and developing/testing new strategies and efficiencies for collections
    • Leveraging models or other statistical methodologies to classify accounts for optimal risk-based treatment efficiency.
    • Segmenting accounts to design champion/challenger collection strategies.
    • Performing hypothesis testing to determine impacts from new treatments.
    • Developing programming solutions such as by using SAS and other programming and data querying tools to drive answers to analytic challenges and information for management decisions, observations and tracking.
    • Conducting analysis using statistics to conclude significant differences between test and control populations.
    • Representing Risk Management on inter-departmental process teams.
    • Participating in creating system requirements for new strategies and representing Risk Management throughout the development life cycle of a new strategy or policy.
    • Collecting and interpreting data for ad hoc projects.
    • Making recommendations and communicating the results to senior management.
    • Evaluating effectiveness of current collections policies and strategies.
    • Making contributions in the development of analytical tools used in the assessment of collections risk strategy and policy.
    • Maintaining close relationships with key stakeholders in the development and implementation of new collection strategies.
    • Appropriately assessing risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.


    Qualifications:

    • Minimum 6-10 years of related analytic experience using quantitative analysis, preferably in a risk context is required; Credit Cards related experience is preferred
    • Minimum 5 years of experience in statistical analysis with working knowledge of at least one of the following statistical software packages: SAS (preferred), SQL
    • Experience with programming in a UNIX environment is preferred
    • Demonstrated ability to synthesize, prioritize and drive results with a high sense of urgency
    • Ability to independently develop robust statistical strategies and/or segmentations
    • Establish solid cross-functional partnerships and networks to contribute and execute cross-functional and business initiatives.
    • Outstanding communication and presentation skills, excellent interpersonal skills, thought leadership and should be comfortable working with ambiguity.
    • The successful candidate will have demonstrable analytic and project management skills


    Education:

    Bachelors level degree in Business, Statistics, Mathematics, or Engineering. Master's degree preferred


    This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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    Job Family Group:

    Risk Management

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    Job Family:

    Risk Policy

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    Time Type:

    Full time

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    Primary Location:

    Wilmington Delaware United States

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    Primary Location Salary Range:

    $121,560.00 - $182,340.00

    ------------------------------------------------------

    Citi is an equal opportunity and affirmative action employer.

    Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .

    View the "EEO is the Law" poster. View the EEO is the Law Supplement.

    View the .

    View the Pay Transparency Posting

     

  • 1 Month Ago

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VP Risk Lead - Personal Installment Loan Collections/Recoveries- Hybrid
  • Hispanic Technology Executive Council
  • Wilmington, DE FULL_TIME
  • Job Description:This position resides within Risk Management Collections Policy. The Risk Policy Officer is a seasoned professional who applies in-depth disciplinary knowledge, contributing to the dev...
  • 12 Days Ago

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Collections Representative
  • Bayhealth
  • Dover, DE FULL_TIME
  • Kent Campus Hospital STATUS: Full Time 80 Hours SHIFT: Days GENERAL SUMMARY: Summary: Entry level medical billing customer service, collection, and payment processing activities. Ability to understand...
  • 13 Days Ago

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Collections Analyst
  • Citadel Federal Credit Union
  • Exton, PA FULL_TIME
  • The Collections Analyst is responsible for mitigating loss to the Credit Union by contacting members with delinquent loans and negative checking accounts and negotiating appropriate arrangements to cu...
  • Just Posted

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Collections Specialist
  • Ray Thomas
  • Wilmington, DE FULL_TIME
  • Our premier law firm seeks a Collections Specialist to collaborate closely with Finance leadership in the Accounts Receivable team. This pivotal role involves organizing and executing collections effo...
  • 3 Days Ago

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Collections Technician
  • State of Delaware - Jud/AOC-Court Services
  • Dover, DE PART_TIME
  • Summary StatementThis employee accepts payments for court-ordered assessments, enters data into an automated case management system, prepares deposits to financial institutions, contacts offenders who...
  • 4 Days Ago

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0 Top Collections Executive jobs found in Wilmington, DE area

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GCM Client Administrator II
  • Wilmington Trust
  • Wilmington, DE
  • Overview: Assists with most aspects of Global Capital Markets trust or entity administration and servicing of high net-w...
  • 3/19/2024 12:00:00 AM

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Patient Care Coordinator
  • Optum
  • Pennsville, NJ
  • Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. ...
  • 3/19/2024 12:00:00 AM

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Customer Service Collections Agent
  • PrideStaff
  • Newark, DE
  • Customer Service Collections Agent Location: Newark, DE Pay Rate: $15.00/hour to start! Schedule: Work Hours and Days Wi...
  • 3/18/2024 12:00:00 AM

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Client Administrator III - Private Debt & CLO
  • Wilmington Trust
  • Wilmington, DE
  • Overview: As part of the Loan Market Solutions Division, the CLO & Loan Administration team provides trustee & custodian...
  • 3/17/2024 12:00:00 AM

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Customer Support Associate (Work From Home)>
  • Fanatics
  • Wilmington, DE
  • [Customer Service / Remote] - Anywhere in U.S. / Up to $25 per hour / EST hours - As a Customer Support Associate you'll...
  • 3/16/2024 12:00:00 AM

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Remote Customer Service Travel Coordinator
  • Newport Associates
  • New Castle, DE
  • Are you ready for an exciting opportunity to learn a new skill set while working from the comfort of your own home? We a...
  • 3/16/2024 12:00:00 AM

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Customer Service Collections Associate
  • Active Staffing Services
  • Newark, DE
  • Job Description Job Description Position Summary: Contact specified individuals in an effort to retrieve any and all of ...
  • 3/15/2024 12:00:00 AM

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Senior Service Manager, Brand Protection
  • Corporation Service Company
  • Wilmington, DE
  • Job Description What do be part of something bigger? We do too. Service Team Leader - Brand Protection Location: Wilming...
  • 3/15/2024 12:00:00 AM

According to the United States Census Bureau, the city has a total area of 17.0 square miles (44 km2). Of that, 10.9 square miles (28 km2) is land and 6.2 square miles (16 km2) is water. The total area is 36.25% water. The city sits at the confluence of the Christina River and the Delaware River, about 33 miles (53 km) southwest of Philadelphia. Wilmington Train Station, one of the southernmost stops on Philadelphia's SEPTA rail transportation system, is also served by Northeast Corridor Amtrak passenger trains. Wilmington is served by I-95 and I-495 within city limits. In addition, the twin-s...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Collections Executive jobs
$225,301 to $371,469
Wilmington, Delaware area prices
were up 1.0% from a year ago

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