Top Collections Executive develops overall corporate policies regarding collections of overdue/delinquent accounts. Ensures all collections policies are followed. Being a Top Collections Executive monitors collections activities and provides recommendations for improvement. May work with legal counsel or outside collections agencies to handle overdue accounts. Additionally, Top Collections Executive may require an advanced degree. Typically reports to top management. The Top Collections Executive manages a business unit, division, or corporate function with major organizational impact. Establishes overall direction and strategic initiatives for the given major function or line of business. Has acquired the business acumen and leadership experience to become a top function or division head. (Copyright 2024 Salary.com)
This position is within the Cards Collections and Recovery Risk team. As part of this team, the successful candidate will be responsible for using sophisticated analytical techniques to develop contact strategies, optimize customer treatments, and assess operational performance across Branded Cards and Retail Services portfolios. The role is accountable for supporting strategy design and execution that meets portfolio risk appetite goals and the creation of MIS that monitors a full spectrum of processes. The individual will work closely with the Collections Operations team, Technology, Legal, Compliance, and Cards Risk Management leaders to ensure alignment between strategy and operations areas.
This position requires managing collections projects from conception to rollout.
Responsibilities:
Qualifications:
Education:
Bachelors level degree in Business, Statistics, Mathematics, or Engineering. Master's degree preferred
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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Job Family Group:
Risk Management-------------------------------------------------
Job Family:
Risk Policy------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Primary Location:
Wilmington Delaware United States------------------------------------------------------
Primary Location Salary Range:
$121,560.00 - $182,340.00------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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