Top Computer Operations Executive oversees all aspects of an organization's computer operations department. Develops standardized operating procedures and policies to effectively operate and maintain computer systems and peripherals. Being a Top Computer Operations Executive evaluates and improves the efficacy of computer operations, backup processes, system monitors, and server availability to ensure goals are met. Collaborates with department managers to understand and integrate current and future needs into operating plans. Additionally, Top Computer Operations Executive is responsible for ensuring computer operations activities meet pre-established production targets and maintain operating budgets. Requires a bachelor's degree. Typically reports to senior management. The Top Computer Operations Executive manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Top Computer Operations Executive typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Top Notch Heating and Plumbing stands for excellence in customer service and takes the profession of plumbing very seriously. Our mission is to become the No. 1 plumber in Teton Valley and we know we can get there by hiring the best in the business. That could be you!
3 Reasons You’ll LOVE Working for Us…
1. Our employees must win! We realize that the only way to have happy customers is to have a happy team of people serving them! We do everything imaginable to support our people, lift them up to make them better, and ensure that they’re successful. And for doing a great job, they receive tremendous financial rewards—as well as incredible career satisfaction. This is a workplace you’ll enjoy being a part of.
2. Our customers must win! We do everything imaginable to ensure that our customers are 100% satisfied and absolutely love our services. If they don’t, we do whatever is necessary to make them happy they did business with us—so much so that they insist on telling their friends and family!
3. Our company must win! We believe if we’ve done absolutely everything possible to make sure our customers win and our employees win, we will naturally win. And we must win—and be financially successful—to help more customers and provide more opportunity for our employees and their families.
Job Description
In this position, you will support the day-to-day operations of the company and be the primary point of contact for our customers. In this capacity, you will perform a dual role of Customer Care Specialist and Dispatcher. A CCS answers the phone, obtains customer information, books calls, and addresses customer concerns while the Dispatcher supports the day-to-day operations of the company by efficiently scheduling and dispatching Technicians to calls. This role requires the Dispatcher to think critically to ensure they are dispatching the best fit Technician for the call.
The essential functions include, but are not limited to the following:
Requirements:
This position can either be in-person or work from home. The standard schedule is 10hr a day, from Wednesday through Saturday, with on-call on Sunday.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
Schedule:
Shift availability:
Work Location: In person
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0 Top Computer Operations Executive jobs found in Idaho Falls, ID area