Top Computer Operations Executive jobs in Jacksonville, FL

Top Computer Operations Executive oversees all aspects of an organization's computer operations department. Develops standardized operating procedures and policies to effectively operate and maintain computer systems and peripherals. Being a Top Computer Operations Executive evaluates and improves the efficacy of computer operations, backup processes, system monitors, and server availability to ensure goals are met. Collaborates with department managers to understand and integrate current and future needs into operating plans. Additionally, Top Computer Operations Executive is responsible for ensuring computer operations activities meet pre-established production targets and maintain operating budgets. Requires a bachelor's degree. Typically reports to senior management. The Top Computer Operations Executive manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Top Computer Operations Executive typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Computer Operations Manager
  • Syrinx
  • Jacksonville, FL FULL_TIME
  • POSITION SUMMARY:
    The Computer Operations Manager is responsible for the operations of the Unix, Linux, Windows environments on an Intel platform. Applications included in this area are Micro Focus Enterprise Server, migrated mainframe applications and software for all Managed Service Clients. The individual in this position will ensure all jobs are scheduled and executed on-time and oversee preventive and corrective maintenance whenever necessary to ensure around the clock computer availability and security. He/she must be able to follow crisis management and problem escalation procedures.
    As a member of the Mainframe Network Operations Section, the Computer Operations Manager must stay abreast of industry trends and best practices in order to support standard procedures for improving operations performance, with a focus on efficiency, function, security, and cost savings. He/she must have a firm understanding of information technology concepts, practices, and procedures. The incumbent must also be able to utilize his/her knowledge and experience in computer operations and methodologies to work in a demanding environment under moderate supervision. As an IT professional, he/she will contribute to achieving the Managed Services / NOC Work Plan and work closely with development teams and engagement manager to actively support the development and execution of new client onboarding.
     
     
    PRINCIPAL RESPONSIBILITIES AND TASKS:
    The following statements describe the general nature and level of the work to be performed. They should not be considered an exhaustive list of all duties. Management employees may perform other related duties as required.
    ESSENTIAL FUNCTIONS:
    • Performs day to day backup, recovery, performance and monitoring of batch cycles, updating technical documentation, monitoring log files and error handling, problem determination and resolution, and deployment.
    • Familiar with Micro Focus Enterprise Server and Enterprise Developer software operating environment management, administration, and troubleshooting in a Red Hat Enterprise Linux Production environment in AWS and Microsoft Windows Development environments.
    • Communicates with and coordinates the effort of fellow team members to ensure continuation and completion of work in progress from one shift to the next;
    • Prints high volume user reports
    • Checks JCL for condition codes and notifies programmers when expected conditions are not met;
    • Logs problem entry reports at all times;
    • Applies standard corrective procedures on equipment malfunction, calls for immediate or delayed service when necessary;
    • Checks quality control, reviews and checks flow of work in and out of center;
    • Assists in devising new procedures, forms and diagrams;
    • Maintains record of all work performed on the turnover log;
    • Resolves difficult computer operation problems efficiently and effectively;
    • Maintains system integrity and notifies the supervisor of any irregularities;
    • Collects and reports performance data;
    • Reviews Job Scheduler to submit or modify JCL when required;
    • Analyzes, develops and recommends production procedures;
    • Assembles job stream inputs, organizes for submission to computer and adjusts backlog to handle problem runs, special runs, system failures, etc;
    • Reviews system message logs, identifies incomplete jobs that did not process correctly, and initiates actions required to reprocess aborted or incorrect jobs;
    • Contacts supervisor if an emergency situation arises;
    • Provides technical guidance to less experienced technicians in their tasks;
    • Assists in maintaining the on-line communication network.
     
    OTHER FUNCTIONS:
    • Assists users calling the IT Service Desk during after hours for password resets and printer support;
    • Operates and manages scheduler for daily jobs and performs troubleshooting of same;
    • Responsible for operational management;
    • Monitors all production environments using Dynatrace APM;
    • Views Direct support services;
    • Participates in Disaster Recovery Tests;
    • Monitors critical applications;
    • Monitors client(s) data center (on-prem or cloud), WAN, LAN and systems infrastructure from a centralized Network Operations Center (NOC), ensuring high-availability and attainment of adopted service levels. Investigates alerts and alarms down to root cause for repair and or/dispatch;
    • Ensures proper transition of shift logs and communicates active events in the NOC are clearly noted for each shift and P1-P2 events are escalated to supervisor on duty or on call and passed on to the next shift during shift turnover and noted in the shift turnover log;
    • Performs other related duties as required.
     
    REQUIRED KNOWLEDGE, SKILLS, & ABILITIES:
    • Good knowledge of data entry methods, operations, and computer processing procedures;
    • In-depth understanding of job control and multi-platform scheduling;
    • Ability to quickly locate and isolate operational deficiencies and process problems that impede production;
    Working knowledge of Micro Focus Enterprise Server and Enterprise Developer software operating environment management, administration, and troubleshooting in a Red Hat Enterprise Linux Production environment in AWS and Microsoft Windows Development environment. knowledge/experience of the Windows environment and supported software databases, software and security;
    • Familiar with CI/CD, Jenkins, Git, AWS
    • Preferred knowledge of CI/CD pipelines using Jenkins plug-in
    • Preferred knowledge of cloud infrastructures, especially AWS is a PLUS
    • Knowledge of RDBMS technologies;
    • Knowledge of distributed architectures;
    • Knowledge of Micro Focus, Dynatrace, IWS and LRS;
    • Ability to document and troubleshoot problems;
    • Ability to think tactically and strategically;
    • Problem solving capability with ability to work independently;
    • Strong analytical and organizational skills and the ability to manage multiple tasks simultaneously;
    • Strong knowledge of procedures used in data processing including tracking, accounting and reporting;
    • Strong verbal and written communication skills, including strong technical documentation skills.
    • MINIMUM EDUCATION & EXPERIENCE REQUIREMENTS:
    • Bachelor’s degree in Computer Science, Information Technology or other technical discipline or equivalent experience;
    • 3-5 years of progressive experience in mainframe, midrange and Intel platforms, supporting computer operations in a large corporate environment;
    • Experience with RHEL, IBM DB2 LUW, Micro Focus Enterprise Server, Micro Focus Enterprise Developer, IBM WebSphere MQ platforms;
    • Experience in fundamental system and database administration, tuning, and backup/recovery;
    • Experience with working in a multi-platform environment;
    • Experience with JCL.
     
    ADDITIONAL REQUIREMENTS:
    • Must be able to work rotating shifts, weekends, and holidays as needed and provide inclement weather operational coverage.
    • Must be available, as required, to work as needed on a 24-hour on-call basis, odd and irregular hours, and various shifts.
    • PREFERENCE(S):
    • Experience with middleware technologies and asynchronous queue implementations;
  • 7 Days Ago

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Sr Business Control Specialist (Data Risk Lead) Global Market Operations
  • Hispanic Technology Executive Council
  • Jacksonville, FL FULL_TIME
  • Line of Business Role DescriptionThe Data Risk Lead sits within the Global Market Operations Risk Function providing management and oversight of data standards adherence across Global Market Operation...
  • 29 Days Ago

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Cards Account Management Client Executive (VP) - Hybrid
  • Hispanic Technology Executive Council
  • Jacksonville, FL FULL_TIME
  • The Account Mgmt Sr Specialist is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and th...
  • 17 Days Ago

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Agile Coach - Remote
  • The Computer Merchant, Ltd. (TCM)
  • Jacksonville, FL FULL_TIME
  • JOB TITLE: Agile Coach JOB LOCATION: Remote WAGE RANGE*: 80 - 85/ hour Must be W2 JOB NUMBER: 16019 REQUIRED EXPERIENCE: Able to lead multiple Scrum Teams * Strong knowledge of various well-documented...
  • 1 Day Ago

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Administrative Assistant
  • Computer Aid, Inc.(CAI)
  • Jacksonville, FL CONTRACTOR,FULL_TIME
  • Job Summary: We are looking for an Administrative Assistant. This position will be a full-time and onsite long-term contract opportunity. Candidates must be local to Jacksonville, FL. What You’ll Do C...
  • 25 Days Ago

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Dishwasher
  • Top Dawg Tavern - Jacksonville
  • Jacksonville, FL FULL_TIME
  • Top Dawg Tavern is a family-owned and operated, full-service casual dining restaurant. Open 7 days a week, we offer lunch and dinner service, in a clean, family-friendly relaxed atmosphere. Founded in...
  • 20 Days Ago

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0 Top Computer Operations Executive jobs found in Jacksonville, FL area

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Investments Operations Director
  • Icx Group
  • Jacksonville, FL
  • Are you interested in moving to sunny Florida? ICX Group is recruiting for an Investment Operations Director for a great...
  • 4/24/2024 12:00:00 AM

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Produce Manager
  • Restaurant Depot LLC
  • Jacksonville, FL
  • Position Title: Produce Manager Department: Produce Supervisor: Assistant Branch Manager FLSA: Full-Time, Hourly, 8-10 h...
  • 4/24/2024 12:00:00 AM

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Investments Operations Director
  • ICX Group
  • Jacksonville, FL
  • Are you interested in moving to sunny Florida? ICX Group is recruiting for an Investment Operations Director for a great...
  • 4/21/2024 12:00:00 AM

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Executive Assistant
  • Aging True Senior Services
  • Jacksonville, FL
  • Job Description Job Description Summary: The Executive Assistant will be instrumental in providing administrative suppor...
  • 4/20/2024 12:00:00 AM

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Executive Assistant
  • Aging True Senior Services
  • Green Cove Springs, FL
  • Job Description Job Description Summary: The Executive Assistant will be instrumental in providing administrative suppor...
  • 4/20/2024 12:00:00 AM

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Executive Assistant
  • KIPP
  • Jacksonville, FL
  • Company Description KIPP KIPP Public Schools is a national network of tuition-free public schools educating 120,000 stud...
  • 4/20/2024 12:00:00 AM

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Senior Kitchen Manager
  • BJ's Restaurants
  • Jacksonville, FL
  • Overview: Do you challenge yourself to always do things right and do them better? Then you will thrive at BJ’s Restauran...
  • 4/13/2024 12:00:00 AM

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Restaurant Manager
  • BJ's Restaurants
  • Jacksonville, FL
  • Overview: Do you challenge yourself to always do things right and do them better? Then you will thrive at BJ’s Restauran...
  • 4/5/2024 12:00:00 AM

Jacksonville is the most populous city in Florida, the most populous city in the southeastern United States and the largest city by area in the contiguous United States. It is the seat of Duval County, with which the city government consolidated in 1968. Consolidation gave Jacksonville its great size and placed most of its metropolitan population within the city limits. As of 2017 Jacksonville's population was estimated to be 892,062. The Jacksonville metropolitan area has a population of 1,523,615 and is the fourth largest in Florida. Jacksonville is centered on the banks of the St. Johns ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Computer Operations Executive jobs
$158,307 to $212,970
Jacksonville, Florida area prices
were up 1.5% from a year ago