Top Consumer Loan Manager manages and directs all consumer loan functions. Ensures efficiency of loan financing and lending activities. Being a Top Consumer Loan Manager requires a bachelor's degree. Typically reports to top management. The Top Consumer Loan Manager manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Top Consumer Loan Manager typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Loan Customer Service Representative
Parra Loan Company is searching for a reliable and qualified customer service representative. CSR’s are responsible for ensuring a positive total customer experience while originating consumer loans, completing loan applications, developing strong customer relationships and meeting sales goals.
Objectives of this role
· Actively seeks opportunities to originate new loan business with new and existing customers.
· Completes loan applications, proposals and offers for new borrowers and follows up with pending applicants.
· Assists potential borrowers by explaining the loan process, answering questions regarding loan products and loan processing.
· Closes loans, assembles loan folders, and breaks down files as well as other miscellaneous tasks.
· Consistently meets or exceeds loan goals.
· Responsible for day-to-day servicing of a customer loan
· Applies analytical skills to quickly and efficiently resolve any customer issues.
· Provides excellent customer care through daily transactions, customer inquiries and problem resolution.
· Answers incoming phone calls; checks branch’s voicemail.
Requirements
· Must have own transportation with a valid drivers license.
· Must be bilingual
· Great interpersonal and communication skills
· High school diploma or equivalent.
· Minimum of 1 year of sales experience (i.e., retail sales, goal-oriented or incentive based).
· Professional demeanor, positive attitude, strong communication and customer relations skills are a must.
· Ability to work in a high-performing, fast-paced, goal-oriented, team environment.
APPLY TODAY!
Parra Loan Company is an equal opportunity employer. All employment is decided on the basis of qualifications, merit and business need. We welcome applications regardless of race, color, religion, gender, national origin, ancestry, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other classification protected by law.
Job Type: Full-time
Pay: From $9.00 per hour
Benefits:
Schedule:
Education:
Work Location: In person
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