Top Contact Center Executive jobs in Altoona, PA

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $13.4 billion in 2022. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 94,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

Chief Executive Officer (CEO) The Meadows Psychiatric Center

The Meadows Psychiatric Center is a 117-bed behavioral health hospital located in Centre Hall, PA.  The Meadows Psychiatric Center is located on a beautiful 52-acre campus in a valley of gently rolling farmland, minutes outside State College in Central Pennsylvania. The quiet, peaceful, rural setting provides a calming environment that is very conducive to recovery. As an integrated behavioral health care delivery system, The Meadows provides comprehensive services to children, adolescents, adults and older adults.

To learn more visit: https://themeadows.net/

The Meadows Psychiatric Center is currently seeking a dynamic Behavioral Health Executive with a proven track record providing services in a for profit Behavioral Health Hospital/Residential Treatment Program or has managed a large Psychiatric/Behavioral Health department within a large Acute care Hospital. Candidates must show a strong employment history with progressive growth throughout their career. The ideal Chief Executive Officer (CEO) candidate will be responsible for directing the day-to-day operations, managing and developing staff, assuring high quality care, sound fiscal operations, maintaining a strong referral base and compliance with Joint Commission and CMS regulations while continually monitoring the facility's services and delivery systems.

Job Duties/Responsibilities:

• Accountable for creating an environment and culture that focuses on fulfilling the organizations mission, vision and values.
• Operational management of clinical and non-clinical departments including but not limited to: Nursing, Admissions, Business Development, Process Improvement, Finance, Clinical Services, Regulatory Affairs that effectively drive patient care outcomes
• Ensure facility quality metrics are achieved through sound clinical processes following accreditation and regulatory agency guidelines.
• Determine staffing needs and overseeing hiring, training, supervision, directly or indirectly, and evaluation of all clinical staff of the SUD program
• Supervise the development of comprehensive care and treatment programs.
• Develop positive relationships with local industry, local government, potential key health care providers, and the general public.
• Ensure the timely submission of month-end financial and operational reviews, contribute to the development of and participation in corporate-wide strategic planning efforts.
• Communicate circumstances and events of operations to supervisor and other appropriate people to keep all apprised.
• Achieve budgeted financial objectives.
• Increase revenues and income before inter-company allocations, maintain or decrease the effective bad debt rate, achieve the margin percentage, and implement operating cost controls in the areas of staffing, supplies, purchased services, etc.
• Focus on census building efforts and strategic planning.

Requirements:

• Bachelor's Degree required, Master's Degree is preferred
• Currently working as a behavioral executive, i.e. Executive/Director of a SUD focused PHP or treatment facility.
• A working knowledge of behavioral health management practices and clinical operations.
• An advanced knowledge of state and federal regulatory and various accreditation requirements related to behavioral health management.
• Working knowledge of operations and financial management and marketing methods.
• Ability to travel a minimum of 10% of the time.

This opportunity offers the following:

• Challenging and rewarding work environment
• Growth and development opportunities within UHS and its subsidiaries
• Competitive Compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401k plan with company match
• Generous Paid Time Off
• Relocation benefits
• Bonus opportunity

UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.

*UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries.  We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.