Top Contact Center Executive jobs in Bangor, ME

Herring Gut Coastal Science Center located in scenic Port Clyde, Maine is a unique organization with educational programs tailored to reach a wide range of audiences. Our expanded programming satisfies the curiosity of Pre-K children all the way up through adults.

Our marine and environmental science-based hands-on experiences will connect visitors and year-round residents to the coast and the connections to inland waters, expand your knowledge of aquaponics, aquaculture, and the ocean, and leave you with a sense of wonder.

Our mission: Educating students and communities about the connections between the ocean, inland waters, and economy of Maine.

Herring Gut Coastal Science Center is a Maine based 501(c)3 non-profit organization.

_____________________

Reporting to the Herring Gut Coastal Science Center’s Board of Directors (BOD), the Executive Director (ED) has overall strategic and operational responsibility for all development/advancement functions, professional staff, facilities and volunteers. Other key duties include marketing and local, regional and national outreach for the expansion and execution of the organization’s mission.

GENERAL RESPONSIBILITIES

Financial: Develops resources sufficient to ensure the financial health of the organization as a primary responsibility.

• Responsible for fundraising and developing other revenues necessary to support HGCSC‘s mission.

• Responsible for the fiscal integrity of HGCSC to include submission to the BOD a proposed annual budget and monthly financial statements.

• Responsible for fiscal management of operating within the approved budget, including maximum resource utilization.

Organizational Mission and Strategy: Collaborates with BOD and staff to ensure the mission is fulfilled through programs, strategic planning and community and national outreach.

• Responsible for the implementation of all HGCSC’s programs designed to  carry out the organization’s mission.

• Responsible for implementation and reporting on milestones of strategic planning to ensure that HGCSC can successfully fulfill its mission into the future.

• Responsible for the enhancement of HGCSC’s image by being active and visible with other professional, civic, private organizations and within the local community.

Board Communication: The ED works with the Board of Directors in order to fulfill the organization's mission and vision.

• Responsible for leading Herring Gut Coastal Science Center in a manner that supports and guides the organization’s mission as defined by the Board of Directors.

• Responsible for communicating effectively with the BOD and providing, in a timely and accurate manner all information necessary for the BOD to function properly and to make informed decisions.

Organizational Operations:  Ensures that all operations of the organization are tended to in a highly professional and responsible manner.

• Responsible for the hiring and retention of competent, qualified staff.

• Responsible for providing effective administration of HGSC’s operations.

• Responsible for signing all notes, agreements, and other instruments made and entered into on behalf of the organization.

     Additional Duties and Responsibilities:

• Reports to and works closely with the BOD in regard to policy decisions, fundraising, and increasing the overall visibility of the organization.

• Supervise and collaborate with the organization’s staff.

• Strategic planning and implementation.

• Planning and execution of the annual budget.

• Serve as HGCSC’s primary spokesperson to the organization’s constituents, the media and the general public.

• Establish and maintain relations with various organizations and utilize those relationships to strategically enhance HGCSC’s mission.

• Engage in fundraising and developing other revenues sources inclusive of grants.

• Oversee marketing and other communications efforts.

• Oversee organization Board and committee meetings.

• Utilizing and improving employment and administrative policies and procedures for all functions and for the day-to-day operation of HGCSC.

• Review and approve contracts for services.

• Other duties as assigned by the BOD.

 PROFESSIONAL QUALIFICATIONS NEEDED

• Successful fundraising experience. Excellent donor relations skills and understanding of the funding community related to the work of the organization.

• A history of successfully generating new revenue streams and improving financial results.

• Five or more years senior nonprofit management experience or equivalent at regional and/or national scale.

• High integrity leadership.

• Experience and skill in working with a BOD and cultivating new Board members.

• High level strategic thinking and Planning.

• A demonstrated ability to oversee and collaborate with staff.

• Previous success in establishing relationships with individuals and organizations of influence including funders and partner agencies.

• Solid organizational abilities, including planning, systematic program development, implementation and evaluation.

• Strong financial management skills, including budget preparation, analysis, decision making and reporting.

• Strong written and oral communication skills.

• Strong public speaking ability which includes ability to convey the organization’s strategic future to the staff, board, volunteers, donors and the communities of Maine.

• Unwavering commitment to quality programs and data-driven program evaluation.

• Experience with Marine ecosystems and industries is a plus.

• Advanced degree or certification in nonprofit management is a plus.

Compensation: $75,000 - $85,000 depending on experience, plus benefits.

Application process begins July 1 with priority given to applicants who submit materials prior to the August 30th deadline.  Interviews are tentatively scheduled for late July into early August. Interested individuals are encouraged to apply by sending their cover letter, resume, sample of fundraising appeal letter, and references to search@herringgut.org   Inquiries regarding the position can be addressed by writing to search@herringgut.org.

Herring Gut Coastal Science Center is an Equal Opportunity Employer dedicated to diversity, equity, justice, inclusion and access.  We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.