Top Contact Center Executive jobs in Bradenton, FL

Top Contact Center Executive plans and directs all aspects of an organization's contact center policies, objectives, operations, and initiatives. Analyzes operations and develops key performance criteria and standards to monitor and manage agents' performance. Being a Top Contact Center Executive establishes operational targets, best practices, and training programs that support service, quality, and efficiency standards. Researches state-of-the-art operations and technology used by contact centers to identify and adopt models and tools to enhance the customer experience and drive efficiency improvements. Additionally, Top Contact Center Executive develops collaborative partnerships with stakeholders to maintain effective operations and deliver optimal results. Typically requires an advanced degree. Typically reports to top management. The Top Contact Center Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Contact Center Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Blood Donor Contact Specialist- Call Center (Non-Profit)
  • Suncoast Communities Blood Bank Inc
  • Bradenton, FL FULL_TIME,PART_TIME
  • Saving Lives- A career with a purpose!

    SunCoast Blood Centers is currently looking for an Exceptional and Professional Donor Contact Specialist (Call-Center) that would like to have a job with a purpose. Our product is needed everywhere, and we are looking for exceptional professionals that want more from their career.

    Suncoast Blood Centers is the only local blood center that has been in the community for over 75 years. Providing blood services to many local hospitals and cancer centers in SWFL.

    We offer:

    • Benefits include a generous PTO plan
    • Medical, dental, & vision
    • 401(k) with 100% company match

    Job Description:

    • Utilizes assigned donor list to contact and recruit volunteer blood donors including face to face contact during donation as possible.
    • Makes appropriate database entries to record results of recruitment calls.
    • Ensures that each donor is scheduled at the appropriate fixed site and at the appropriate donation interval.
    • Returns calls from the donors responding to recruitment calls.
    • Maintains and updates database of volunteer blood donors.
    • Meets established recruitment goals and standards
    • Assists the telerecruitment supervisor with various recruitment and donor retention programs as assigned.
    • Responds to calls for assistance with the donor portal and rewards store as assigned.
    • Provides clerical and administrative support for the telerecruitment team.
    • Maintains a clean, safe and organized work environment.
    • Other duties as required to fulfill SCBB’s mission and vision
    • Essential Employer

    EDUCATION: High school or equivalent experience
    EXPERIENCE: 2 years sales, blood banking, or other equivalent experience.
    CERTIFICATION AND/OR LICENSURE REQUIRED: None
    PHYSICALREQUIREMENTS: Sedentary Work: Sitting for extended periods with occasional walking and/or standing. Occasionally exerting up to 20lbs of force to lift or move objects.

    Job Types: Full-time, Part-time

    Pay: $15.00 - $19.00 per hour

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Disability insurance
    • Employee assistance program
    • Flexible schedule
    • Flexible spending account
    • Health insurance
    • Life insurance
    • Paid time off
    • Vision insurance

    Schedule:

    • 8 hour shift
    • Day shift
    • Monday to Friday
    • On call
    • Weekends as needed

    Work Location: Hybrid remote in Bradenton, FL 34211

  • 24 Days Ago

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Donor Contact Specialist
  • SUNCOAST COMMUNITIES BLOOD BANK INC
  • Bradenton, FL OTHER
  • Job Details Job Location: Suncoast Blood Centers (Lakewood Ranch) - Bradenton, FL Position Type: Full-Time/Part-Time Education Level: High School or equivalent experience Salary Range: Undisclosed Job...
  • 2 Days Ago

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Arborist - Top Trimmer
  • Lewis Tree Service
  • Bradenton, FL FULL_TIME
  • Why you’ll love being part of the Lewis Family: We are empowered to share our talents. We care deeply. We conquer challenges. We respect our differences. We trust each other. We keep each other safe. ...
  • Just Posted

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Salesperson
  • Criterion Executive Search
  • Bradenton, FL FULL_TIME
  • A stable, well-established insurance agency is looking for a 2-20 licensed go-getter to sell commercial insurance. They have the markets and the support staff; they just need an individual with the dr...
  • 19 Days Ago

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HVAC Sheet Metal Mechanics & Top Helpers $16-27/hr
  • CCS Construction Staffing
  • Bradenton, FL FULL_TIME
  • HVAC Sheet Metal Mechanics & Top HelpersNow hiring HVAC Sheet Metal Workers for a commercial projectApply today Start ASAP HVAC Mechanics - $21-27 / hr Reading Prints & Preform LayoutsFamiliar with Se...
  • Just Posted

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Executive Administrator
  • Bali Hai Beach Resort
  • Holmes, FL FULL_TIME
  • We are seeking a highly organized and detail-oriented Executive Administrator to join our team. As an Executive Administrator, you will play a crucial role in supporting our executive team of several ...
  • 5 Days Ago

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0 Top Contact Center Executive jobs found in Bradenton, FL area

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Customer Service Representative
  • Suburban Propane
  • Sarasota, FL
  • Overview: We are currently looking for a Customer Service Representative to play a pivotal role in helping to support ex...
  • 3/28/2024 12:00:00 AM

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Customer Service Assistant
  • Suncoast Center
  • Saint Petersburg, FL
  • Job Description Job Description Job Duties: Function as in-person access point for clients and guests in designated agen...
  • 3/28/2024 12:00:00 AM

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Call Center Trainer (Remote)
  • Better Health Group
  • Tampa, FL
  • Our mission is Better Health. Our passion is helping others. What's Your Why? •Are you looking for a career opportunity ...
  • 3/27/2024 12:00:00 AM

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Customer Service Associate
  • Wawa, Inc.
  • Bradenton, FL
  • Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Cust...
  • 3/27/2024 12:00:00 AM

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Patient Coordinator
  • Great Expressions Dental Centers
  • Saint Petersburg, FL
  • As a Patient Coordinator, you will be the first point of contact for patients visiting or calling the dental office. You...
  • 3/27/2024 12:00:00 AM

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Client Service Representative, Personal Lines
  • Wallace Welch & Willingham Inc
  • Sarasota, FL
  • We are W3! We are consistently named one of the Top Places to Work by the Tampa Bay Times and Best Places to Work by Bus...
  • 3/26/2024 12:00:00 AM

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Service Advisor
  • Gettel Automotive Group
  • Sarasota, FL
  • Job Details Level Entry Job Location Gettel Nissan - Sarasota, FL Position Type Full Time Job Description and Duties At ...
  • 3/26/2024 12:00:00 AM

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Client Service Administrator
  • W.A. Smith Financial Group
  • Sarasota, FL
  • Client Service Administrator Are you looking for an opportunity to utilize superior client service skills and work one-o...
  • 3/24/2024 12:00:00 AM

Bradenton (/ˈbreɪdəntən/ BRAY-dən-tən) is a city in Manatee County, Florida, United States. The U.S. Census Bureau estimated the city's 2016 population to be 54,437. Bradenton is a principal city of the North Port–Sarasota–Bradenton metropolitan statistical area, which had a 2017 estimated population of 702,281. It is the county seat....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Contact Center Executive jobs
$221,506 to $362,499
Bradenton, Florida area prices
were up 1.5% from a year ago

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