Top Contact Center Executive jobs in Charleston, WV

Top Contact Center Executive plans and directs all aspects of an organization's contact center policies, objectives, operations, and initiatives. Analyzes operations and develops key performance criteria and standards to monitor and manage agents' performance. Being a Top Contact Center Executive establishes operational targets, best practices, and training programs that support service, quality, and efficiency standards. Researches state-of-the-art operations and technology used by contact centers to identify and adopt models and tools to enhance the customer experience and drive efficiency improvements. Additionally, Top Contact Center Executive develops collaborative partnerships with stakeholders to maintain effective operations and deliver optimal results. Typically requires an advanced degree. Typically reports to top management. The Top Contact Center Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Contact Center Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Executive Director / Nursing Home Administrator (LNHA)
  • McDowell Healthcare Center
  • Welch, WV FULL_TIME
  • Executive Director / Nursing Home Administrator (LNHA)

    Competitive salary plus annual bonus program and quarterly perks program!

    CommuniCare Health Services is a fast-growing provider of long term care with over 90 facilities located in 7 states. CommuniCare is dedicated to our goal of creating Caring Communities where staff, residents and families join hands to overcome their daily challenges.

    McDowell Healthcare Center is proud to be part of the CommuniCare family of health care providers.

    McDowell Healthcare Center is currently recruiting a compassionate leader to assume the position of Executive Director of our facility.

    The position of Executive Director provides leadership to all staff to assure that care standards are met and the highest degree of quality resident care is provided at all times. The position must function as a team member, team leader, and supervisor to ensure that work is accomplished and quality care is delivered, supporting team members and leading the way in celebrating team successes. The Executive Director has the authority, responsibility, and accountability for the overall operation and financial success of the center.

    BENEFITS

    The position of Executive Director is a full time salaried position. McDowell Healthcare Center, in coordination with CommuniCare Health Services, offers a warm and friendly work environment, competitive salaries, and PTO plans. We offer you a menu of benefit options from life and disability plans to medical, dental and vision coverage, from quality benefit carriers. We also offer 401(k) with employer match and Flexible Spending Accounts.

    Qualified candidates must have:

    • Must meet all WV State requirements for Licensed Nursing Home Administrator.
    • Must hold a currently valid LNHA license in the State of WV.
    • At least two years of gradually increasing management responsibility with a minimum of an AIT internship completed.
    • Strong management and operation skills.
    • Strong math/budgetary skills.
    • Excellent written and verbal communication skills.

    About Us

    A family-owned company, we have grown to become one of the nation’s largest providers of post-acute care, which includes skilled nursing rehabilitation centers, long-term care centers, assisted living communities, independent rehabilitation centers, and long-term acute care hospitals (LTACH). Since 1984, we have provided superior, comprehensive management services for the development and management of adult living communities. We have a single job description at CommuniCare, "to reach out with our hearts and touch the hearts of others." Through this effort we create "Caring Communities" where staff, residents, clients, and family members care for and about one another.

  • 1 Day Ago

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Executive Director / Nursing Home Administrator (LNHA)
  • Summersville Healthcare Center
  • Summersville, WV FULL_TIME
  • Executive Director / Nursing Home Administrator (LNHA) Competitive salary plus annual bonus program and quarterly perks program! CommuniCare Health Services is a fast-growing provider of long term car...
  • 8 Days Ago

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Executive Director / Nursing Home Administrator (LNHA)
  • Summersville Healthcare Center
  • Summersville, WV FULL_TIME
  • Executive Director / Nursing Home Administrator (LNHA) Competitive salary plus annual bonus program and quarterly perks program! CommuniCare Health Services is a fast-growing provider of long term car...
  • 12 Days Ago

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Surgical Technologist
  • Top Tier Reps LLC
  • Beckley, WV FULL_TIME
  • Position Summary:Performs assigned scrub duties, assists with patient care and assures optimum quality patient care using a team approach. Performs services requiring technical and manual skills under...
  • 16 Days Ago

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Patient Contact Representative
  • Mountaineer Employment
  • Charleston, WV FULL_TIME
  • Mountaineer Employment Solutions is West Virginia’s premier talent acquisition and staffing leader. We serve businesses and job seekers across West Virginia and beyond from our offices in Charleston a...
  • 8 Days Ago

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School Technology Contact (P2024077)
  • West Virginia Department of Education
  • Charleston, WV FULL_TIME
  • JobID: 13683 Position Type: Contract/Hourly Employment/Extracurricular Assignment - Professional Personnel Date Posted: 11/28/2023 Location: Frametown Elementary School Closing Date: at 4 PM on 12/05/...
  • 9 Days Ago

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0 Top Contact Center Executive jobs found in Charleston, WV area

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Correctional Officer
  • West Virginia Division of Corrections and Rehabilitation
  • Charleston, WV
  • Correctional Officer Pay Rate: $40,000 - $53,000 The State of West Virginia is hiring for three jobs: Correctional Offic...
  • 3/28/2024 12:00:00 AM

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Food Service Worker
  • State of West Virginia
  • Charleston, WV
  • Under direct supervision, performs entry level work in the preparation and/or service of food to patients, employees, or...
  • 3/28/2024 12:00:00 AM

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Per Diem CRNA -- Anesthesia -- Women & Children's Hospital
  • Charleston Area Medical Center
  • Charleston, WV
  • Job Summary Administers anesthesia and anesthesia related core under the direction of a physician. Monitors and supports...
  • 3/28/2024 12:00:00 AM

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Per Diem CRNA -- Anesthesia -- General Hospital
  • Charleston Area Medical Center
  • Charleston, WV
  • Job Summary Administers anesthesia and anesthesia related core under the direction of a physician. Monitors and supports...
  • 3/28/2024 12:00:00 AM

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Physician Assistant -- Operating Room -- Memorial Hospital
  • Charleston Area Medical Center
  • Charleston, WV
  • Job Summary Provides optimum assistance to physicians through the performance of a wide variety of health care services,...
  • 3/28/2024 12:00:00 AM

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CRNA -- Anesthesia -- Women & Children's Hospital
  • Charleston Area Medical Center
  • Charleston, WV
  • Job Summary Administers anesthesia and anesthesia related core under the direction of a physician. Monitors and supports...
  • 3/28/2024 12:00:00 AM

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Customer Care Specialist
  • United Bank Inc
  • Charleston, WV
  • **Location:** Charleston, WV, US, 25301 **Job Description** Our Customer Care Specialists are a key representative of Un...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative - Seasonal (Remote)
  • Concentrix
  • Charleston, WV
  • Job Title: Customer Service Representative - Seasonal (Remote) Job Description **JOB DESCRIPTION** The Customer Service ...
  • 3/25/2024 12:00:00 AM

Charleston is the most populous city in, and the capital of, the U.S. state of West Virginia. Located at the confluence of the Elk and Kanawha rivers, the population during the 2017 Census Estimate was 47,929. The Charleston metropolitan area as a whole had 214,406 residents. Charleston is the center of government, commerce, and industry for Kanawha County, of which it is the county seat. Early industries important to Charleston included salt and the first natural gas well. Later, coal became central to economic prosperity in the city and the surrounding area. Today, trade, utilities, governm...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Contact Center Executive jobs
$213,554 to $349,485
Charleston, West Virginia area prices
were up 1.2% from a year ago

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