Top Contact Center Executive jobs in Clarksville, TN

Top Contact Center Executive plans and directs all aspects of an organization's contact center policies, objectives, operations, and initiatives. Analyzes operations and develops key performance criteria and standards to monitor and manage agents' performance. Being a Top Contact Center Executive establishes operational targets, best practices, and training programs that support service, quality, and efficiency standards. Researches state-of-the-art operations and technology used by contact centers to identify and adopt models and tools to enhance the customer experience and drive efficiency improvements. Additionally, Top Contact Center Executive develops collaborative partnerships with stakeholders to maintain effective operations and deliver optimal results. Typically requires an advanced degree. Typically reports to top management. The Top Contact Center Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Contact Center Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Operations Technician - Recycle Center (Start pay $21.80/hr. top out $33.85)
  • Novelis Guthrie Manufacturing Facility
  • Guthrie, KY FULL_TIME
  • Position Overview

    Novelis is the world leader in aluminum rolling and recycling, producing an estimated 19 percent of the world's flat-rolled aluminum products. We work alongside our customers to provide innovative solutions to the aerospace, beverage can, automotive and high-end specialty markets. 

     

    Headquartered in Atlanta, Georgia, USA, Novelis has approximately 14,650 employees in 33 operating facilities on four continents and is investing close to $1.5 billion in global rolling and recycling expansions to meet the growing demand for our premium product. 

     

    Position Overview:

    Novelis – Guthrie, KY, we are seeking an Operations Technician-Recycle to join our recently announced expansion/greenfield start-up Recycle in Guthrie, KY., with a desire to combine their skills with our capabilities to contribute to our continued success! Starting pay is $21.80 per hour with a top out pay of $33.85.

     

    Normal Work Schedule:

    While shift schedules may vary, Operations Technicians on shift will work rotating 12-hour shifts that alternate between days/nights throughout the month.  Our current shift model is a 2,2,3 rotation that allows for every other weekend off and time off throughout the week to allow for a better work/life balance.  Paid overtime can be on a volunteer basis or scheduled depending on business needs.

    Responsibilities & Qualifications

    Responsibilities:

    • Complete work in a safe, timely, and professional manner.
    • Recognize and mitigate safety risks in all aspects of the job and effectively communicate about risks and exposures to others.
    • Monitor instrumentation and control devices.
    • Make product and process decisions based on graphical and statistical analysis.
    • Practice good housekeeping.
    • Work on assigned preventative maintenance tasks.
    • Find opportunities for continuous improvement and suggest new ideas.
    • Learn and grow in a team environment.
    • Mentor other Operators.
    • Use email to communicate effectively across departments and locations.
    • Give and receive feedback openly, honestly, and respectfully.

     

    Qualifications:

    • Completed High School or have a GED. Associate degree in a technical field preferred.
    • Have a proven foundation and value for safety. Our priority is ensuring all our employees get home safely every day.
    • Have a minimum of four years of work history/experience.
    • Have the ability and desire to work in and participate in a team environment.
    • Can demonstrate critical thinking and problem-solving skills.
    • Have good written and verbal communication skills.
    • Have a working knowledge of software applications, email, etc.
    • Functional Capacity Requirements:
    • Working in heat >80° and cold < 60°
    • Lifting to 50 lbs. occasionally.
    • Climbing stairs and ladders.
    • Bending, twisting, kneeling, sometimes in close quarters.
    • Flexibility to work 12-hours shifts in a 24/7 environment.
    • Must meet minimum requirements for overhead crane/mobile equipment operation including annual physical and vision exams.

     

    What We Offer: 

    Novelis benefits say a lot about how we care for each other. Our employees and their families have many different needs. As a result, our benefits offer choices on many levels and are high in quality, competitive in the marketplace, and affordable. These are a few of the benefits we offer to support you and your family’s well-being: 

     

    • Medical, dental and vision insurance
    • Health savings accounts – Company Funded Health Savings Account (HSA) an Health Reimbursement Account (HRA) 
    • Company-paid basic life insurance and Additional voluntary life coverage
    • Paid vacation and competitive personal time off 401(k) savings plan with company match
    • Retirement savings plans – medical and prescription drug coverage through private exchange
    • Employee assistance programs – available 24/7 to you and your family 
    • Wellness and Work Life Support - career development and educational assistance 

     

    Novelis recognizes its talented and diverse workforce as a key competitive advantage. Novelis provides equal employment opportunities to all employees and applicants. All terms and conditions of employment at Novelis, including recruiting, hiring, placement, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training, are without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

     

    Location:

    Nestled in the beautiful rolling hills of Southwestern Kentucky, Guthrie resides along the Tennessee border. From stagecoaches to railroads, Guthrie has played an essential part in transportation from the 1820s through today because of its central location to major cities. The city of Guthrie says it’s “a place where friends are always welcome. A place in this beautiful Commonwealth we are proud to call home.” Novelis is proud to call Guthrie part of the family. This greenfield site will feature state-of-the-art equipment to recycle aluminum for future cars, trucks, SUVs, and beverage cans.

     

    #MA1

    #L1-MA1

    Location Profile

    Novelis’ Guthrie facility is located in Guthrie Kentucky approximately 30 minutes from the Tennessee state line near Clarksville Tennessee and Hopkinsville Kentucky. As Novelis’ newest facility Guthrie will house a heat treatment and pretreatment line that will serve the North American automotive market and employ 125 residents. In addition to hunting fishing and hiking residents enjoy the Guthrie Transportation Museum which is the hub of the city’s renewal efforts. The Guthrie team enjoys partnerships with Hopkinsville Community College Todd County High School Guthrie Fire Department and several local Rotary Clubs. Novelis recognizes its talented and diverse workforce as a key competitive advantage. Novelis provides equal employment opportunities to all employees and applicants. All terms and conditions of employment at Novelis including recruiting hiring placement promotion termination layoffs recalls transfers leaves of absence compensation and training are without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal provincial or local laws.

    Disclaimer

    We encourage all potential candidates to follow the protocols below and to be diligent when sharing any personal information:

  • Check the job posting is live and valid via our careers page: Careers - Novelis
  • Verify any communication with us by contacting our talent team at Careers – Novelis
  • 2 Months Ago

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Liquor Store Associate
  • Top Dogg Liquors
  • Clarksville, TN PART_TIME,FULL_TIME
  • Job Description Wine Store Clerk (Clarksville) compensation: Negotiable based on experience employment type: part-time/full-time Job Description We are looking to hire Part Time Cashiers/Stockers. We ...
  • 7 Days Ago

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Medical administrative
  • Top Docs, Inc
  • Clarksville, TN FULL_TIME
  • TGB3 is seeking to contract an Administrative and / or Medical Assistant to assist practitioner performing Compensation & Pension Exams (C&P) for our military Veterans at various sites through the USA...
  • 1 Month Ago

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Account Executive
  • Rocket Clicks
  • Clarksville, TN FULL_TIME
  • Job description Objective The Account Executive is the Rocket Clicks ambassador to the communities they serve and client service leaders internally. This is an outside sales role and thus, looking for...
  • 22 Days Ago

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Account Executive
  • BrightSpring Health Services
  • Clarksville, TN FULL_TIME
  • Account Executive Job Locations US-TN-CLARKSVILLE ID 2024-138261 Line of Business Adoration Home Health and Hospice Position Type Full-Time Our Company Adoration Home Health and Hospice Overview Adora...
  • 23 Days Ago

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Account Executive
  • NHC HomeCare - Dickson
  • Dickson, TN FULL_TIME
  • Definition: The Account Executive is responsible for executing the sales strategy to increase company market share through account development and educating the medical community on our services. Qual...
  • 9 Days Ago

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0 Top Contact Center Executive jobs found in Clarksville, TN area

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***Client Service Advisor | Remote in Utah***
  • Vaco
  • Nashville, TN
  • Job Title: Client Service Advisor Location: Remote in Utah Duration: 12-months Contract (Possible extension/conversion) ...
  • 3/28/2024 12:00:00 AM

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Full-Time Customer Service Representative - Army National Guard
  • Iostudio LLC
  • Nashville, TN
  • ** Position Description** **Full-Time Customer Service Representative - Army National Guard** Location **Nashville** Job...
  • 3/28/2024 12:00:00 AM

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Customer Support Team Member (Alarm Dispatcher) --- All shifts available!
  • Vector Security, Inc.
  • Nashville, TN
  • ** Customer Support Team Member (Alarm Dispatcher) --- All shifts available!** **Job Category****:** Customer Service **...
  • 3/28/2024 12:00:00 AM

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Remote Clinical Support Specialist PM shift with rotating Sat & Sun
  • IntellaTriage
  • Nashville, TN
  • Do you want to be a part of a team that ensures world class triage to our clients and patients? We are looking for an ex...
  • 3/27/2024 12:00:00 AM

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Customer Services Representative
  • AmSurg Corp
  • Nashville, TN
  • ** Customer Services Representative** **Job Category****:** Corporate **Requisition Number****:** CUSTO005306 Showing 1 ...
  • 3/27/2024 12:00:00 AM

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Customer Service Advisor
  • Anthology Inc
  • Nashville, TN
  • Job Description Customer Service Advisor Remote - US The Opportunity: Anthology offers the largest EdTech ecosystem on a...
  • 3/27/2024 12:00:00 AM

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Consumer Service Representative
  • Epiphone Guitar Corp.
  • Nashville, TN
  • **Consumer Service Representative** Nashville, TN US Regular Full Time *Gibson is proud to be an equal opportunity emplo...
  • 3/27/2024 12:00:00 AM

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Customer Service Claim Intake Specialist
  • Quality Resource Management
  • White House, TN
  • Looking to jump start your career in a thriving industry? Insurance is one of the top ten most thriving industries. Qual...
  • 3/24/2024 12:00:00 AM

Clarksville is the county seat of Montgomery County, Tennessee, United States. It is the fifth-largest city in the state behind Nashville, Memphis, Knoxville, and Chattanooga. The city had a population of 132,929 at the 2010 census, and an estimated population of 153,205 in 2017. It is the principal central city of the Clarksville, TN–KY metropolitan statistical area, which consists of Montgomery and Stewart Counties in Tennessee, and Christian and Trigg Counties in Kentucky. The city was founded in 1785 and incorporated in 1807, and named for General George Rogers Clark, frontier fighter and ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Contact Center Executive jobs
$212,945 to $348,488
Clarksville, Tennessee area prices
were up 1.3% from a year ago

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