Top Contact Center Executive jobs in Elyria, OH

Top Contact Center Executive plans and directs all aspects of an organization's contact center policies, objectives, operations, and initiatives. Analyzes operations and develops key performance criteria and standards to monitor and manage agents' performance. Being a Top Contact Center Executive establishes operational targets, best practices, and training programs that support service, quality, and efficiency standards. Researches state-of-the-art operations and technology used by contact centers to identify and adopt models and tools to enhance the customer experience and drive efficiency improvements. Additionally, Top Contact Center Executive develops collaborative partnerships with stakeholders to maintain effective operations and deliver optimal results. Typically requires an advanced degree. Typically reports to top management. The Top Contact Center Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Contact Center Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Executive Director / LNHA
  • Crestwood Care Center
  • Shelby, OH FULL_TIME
  • Executive Director / Nursing Home Administrator (LNHA)

    Competitive salary plus annual bonus program and quarterly perks program!

    CommuniCare Health Services is a fast-growing provider of long term care with over 90 facilities located in 7 states. CommuniCare is dedicated to our goal of creating Caring Communities where staff, residents and families join hands to overcome their daily challenges.

    Crestwood Healthcare Center is proud to be part of the CommuniCare family of health care providers.

    Crestwood Healthcare Center is currently recruiting a compassionate leader to assume the position of Executive Director of our facility.

    The position of Executive Director provides leadership to all staff to assure that care standards are met and the highest degree of quality resident care is provided at all times. The position must function as a team member, team leader, and supervisor to ensure that work is accomplished and quality care is delivered, supporting team members and leading the way in celebrating team successes. The Executive Director has the authority, responsibility, and accountability for the overall operation and financial success of the center.

    BENEFITS

    The position of Executive Director is a full time salaried position. Crestwood Healthcare Center, in coordination with CommuniCare Health Services, offers a warm and friendly work environment, competitive salaries, and PTO plans. We offer you a menu of benefit options from life and disability plans to medical, dental and vision coverage, from quality benefit carriers. We also offer 401(k) with employer match and Flexible Spending Accounts.

    Qualified candidates must have:

    • Must meet all Ohio State requirements for Licensed Nursing Home Administrator.
    • Must hold a currently valid LNHA license in the State of Ohio.
    • At least two years of gradually increasing management responsibility with a minimum of an AIT internship completed.
    • Strong management and operation skills.
    • Strong math/budgetary skills.
    • Excellent written and verbal communication skills.

    About Us

    A family-owned company, we have grown to become one of the nation’s largest providers of post-acute care, which includes skilled nursing rehabilitation centers, long-term care centers, assisted living communities, independent rehabilitation centers, and long-term acute care hospitals (LTACH). Since 1984, we have provided superior, comprehensive management services for the development and management of adult living communities. We have a single job description at CommuniCare, "to reach out with our hearts and touch the hearts of others." Through this effort we create "Caring Communities" where staff, residents, clients, and family members care for and about one another.

  • 19 Days Ago

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Contact Supervisor
  • basf-se
  • Elyria, OH FULL_TIME
  • Now Hiring Contact Supervisor! The world needs creative solutions. We need YOU! BASF’s Elyria, Ohio Catalyst site is seeking a professional like you to provide production supervision to a team of oper...
  • 1 Month Ago

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Veterinarian $Top
  • Nirvana Health & Wellness
  • Elyria, OH FULL_TIME
  • Veterinarian $OpenPrivate PracticeFull Time or Part TimeSmall Animals and Large Great Hours and Days - All Shifts, FlexiableAmazing Vet and Wonderful Staff!Prioritize traumatic injuries and serious il...
  • 1 Month Ago

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Center Sub/Float
  • Park Place Early Learning Center
  • Elyria, OH PART_TIME
  • Park Place Early Learning Center is looking for a full time experienced Early Childhood Educator to join our family!! If you love to watch little minds explore and grow then this is a position for you...
  • 25 Days Ago

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Child Care Center Director
  • BrightPath Early Learning & Child Care Career Center
  • North Ridgeville, OH FULL_TIME
  • Center: North Ridgeville, OH Pay Range: $55K - $70K per year Job Type: Full-Time, Salary Build your career in the early childhood education field and become a valued member of our team at BrightPath K...
  • 1 Day Ago

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Auto Lube Techs, Top Hourly Pay, Clean Driving Record Req'd!
  • Sharpnack Chevrolet Buick Ford
  • Mansfield, OH FULL_TIME
  • 1330 S Conwell Ave., Willard, OH 44890 AUTOMOTIVE LUBE TECHNICIANS Full-Time Position 5-day work week! $15 - $18 per hour, we pay more for your experience! Apply online today and upload your Resume Wa...
  • 3 Days Ago

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0 Top Contact Center Executive jobs found in Elyria, OH area

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Sales Ex - COE – Client Success - Advanced Analytics Manager
  • Accenture
  • Cleveland, OH
  • Organization: Corporate Functions/Sales Excellence - COE Location: US Negotiable Accenture is a leading global professio...
  • 4/19/2024 12:00:00 AM

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Supervisor, Call Center
  • Senior Transportation Connection
  • Cleveland, OH
  • Job Description Job Description PLEASE READ THIS DESCRIPTION THOROUGHLY. INTERESTED APPLICANTS MUST SUBMIT A COVER LETTE...
  • 4/19/2024 12:00:00 AM

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Client Service Administrator
  • W.A. Smith Financial Group
  • Sheffield, OH
  • Client Service Administrator Are you looking for an opportunity to utilize superior client service skills and work one-o...
  • 4/18/2024 12:00:00 AM

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Client Service Associate - Hybrid Remote
  • Clearstead
  • Cleveland, OH
  • We are seeking a Client Service Associate at our downtown Cleveland, Ohio wealth management firm. This position will sup...
  • 4/18/2024 12:00:00 AM

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Service Center Associate - (Remote Call Center)
  • Nesco Resource
  • Independence, OH
  • Description: CANDIDATES MUST LIVE BE WITHIN 150 MILES OF CLEVELAND, OH THERE IS A FIRM TRAINING START DATE 11/14/2022 Tr...
  • 4/17/2024 12:00:00 AM

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Call Center Team Lead
  • Amsdell Companies
  • Cleveland, OH
  • Job Description Job Description Cleveland Based Amsdell Companies/Compass Self-Storage is a growing self-storage company...
  • 4/17/2024 12:00:00 AM

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Customer Service Trainees (1 ATSI identified role) - Newcastle
  • Year 13 Pty Ltd
  • Independence, OH
  • A 5-Star Disability Employment Service and disability service organisation that has been providing support to the Greate...
  • 4/16/2024 12:00:00 AM

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Commercial Collections Specialist
  • Joseph ,Mann & Creed
  • Brook Park, OH
  • Job Description Job Description Joseph, Mann & Creed is a fully licensed Collection Agency with a call center located in...
  • 4/15/2024 12:00:00 AM

Elyria (/əˈlɪəriə/ ə-LEER-ee-ə) is a city in the Greater Cleveland metropolitan statistical area and the county seat of Lorain County, Ohio, United States, located at the forks of the Black River in Northeast Ohio 23 miles southwest of Cleveland. As of the 2010 census, the city had a population of 54,533. The city is home to Lorain County Community College. Elyria, part of the Cleveland–Elyria–Mentor metropolitan area, is located at 41°22′24″N 82°6′6″W / 41.37333°N 82.10167°W / 41.37333; -82.10167 (41.373396, -82.101692). Elyria's primary zip code is 44035 with post office boxes being assi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Contact Center Executive jobs
$227,988 to $373,116
Elyria, Ohio area prices
were up 1.3% from a year ago

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