Top Contact Center Executive plans and directs all aspects of an organization's contact center policies, objectives, operations, and initiatives. Analyzes operations and develops key performance criteria and standards to monitor and manage agents' performance. Being a Top Contact Center Executive establishes operational targets, best practices, and training programs that support service, quality, and efficiency standards. Researches state-of-the-art operations and technology used by contact centers to identify and adopt models and tools to enhance the customer experience and drive efficiency improvements. Additionally, Top Contact Center Executive develops collaborative partnerships with stakeholders to maintain effective operations and deliver optimal results. Typically requires an advanced degree. Typically reports to top management. The Top Contact Center Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Contact Center Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Sales Hunters Only Apply! Are you an assertive, aggressive, over the top competitive person? Do you truly hate losing more than you like winning? Is enough never really enough? Do you want to be in complete control of your own destiny as opposed to others being in control of it for you? Do you want to make a solid 6 figure income based on unlimited commissions on sales that you contribute (eat what you kill)? Do you want to run in an entrepreneurial environment with tons of freedom to make what you want? If this sounds like you please submit your application. If it doesn't sound exactly like you, please don't waste your time and certainly don't waste ours!
You will be responsible for dominating the Bend area in the commercial flooring arena. reporting to the president directly. The Portland office will assist with all the paperwork so you can concentrate on securing sales for the company.
An integral piece of this position will require the right person to develop strategic relationships with Architects, Interior Designers , general contractors, developers, and owners to secure sales contracts.
Another integral piece of this position is to provide the estimators with bid documentation, specifications, and all other relevant information.
If you feel you possess these qualifications and temperaments then please begin the process by submitting below and crucially completing our culture index survey.
https://go.cultureindex.com/p/CW32vBEMCSiZ
If you are tired of being controlled or held hostage in your current job and want to be responsible for your own income and professional, ethical destiny, we would like to talk to you.
Job Type: Full-time
Pay: $45,097.00 - $136,664.00 per year
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Work Location: In person
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0 Top Contact Center Executive jobs found in Springfield, OR area