Top Contact Center Executive plans and directs all aspects of an organization's contact center policies, objectives, operations, and initiatives. Analyzes operations and develops key performance criteria and standards to monitor and manage agents' performance. Being a Top Contact Center Executive establishes operational targets, best practices, and training programs that support service, quality, and efficiency standards. Researches state-of-the-art operations and technology used by contact centers to identify and adopt models and tools to enhance the customer experience and drive efficiency improvements. Additionally, Top Contact Center Executive develops collaborative partnerships with stakeholders to maintain effective operations and deliver optimal results. Typically requires an advanced degree. Typically reports to top management. The Top Contact Center Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Contact Center Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Job brief
We are looking for a Day Care Teacher to encourage the healthy intellectual and psychological growth of the children in our facility. You will teach and supervise them while also motivating them to use their mental capacities and exercise their imagination.
Responsibilities
Requirements
Job Types: Full-time, Part-time
Pay: $13.00 - $14.00 per hour
Expected hours: 20 – 35 per week
Benefits:
Patient demographics:
Schedule:
Work Location: In person
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0 Top Contact Center Executive jobs found in Sumter, SC area