Top Contact Center Executive jobs in Troy, NY

Top Contact Center Executive plans and directs all aspects of an organization's contact center policies, objectives, operations, and initiatives. Analyzes operations and develops key performance criteria and standards to monitor and manage agents' performance. Being a Top Contact Center Executive establishes operational targets, best practices, and training programs that support service, quality, and efficiency standards. Researches state-of-the-art operations and technology used by contact centers to identify and adopt models and tools to enhance the customer experience and drive efficiency improvements. Additionally, Top Contact Center Executive develops collaborative partnerships with stakeholders to maintain effective operations and deliver optimal results. Typically requires an advanced degree. Typically reports to top management. The Top Contact Center Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Contact Center Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Travel LPN (Licensed Practical Nurse) Troy, NY - ($35 an Hour With Housing Provided!)
  • Executive Recruiting Network
  • Troy, NY FULL_TIME
  • Exciting Travel LPN Opportunity with Executive Recruiting Network- $35/Hour Housing Provided (Troy, NY)

    MUST HAVE NEW YORK LICENSE

    Executive Recruiting Network is seeking dedicated and compassionate LPNs to join our team and make a difference in the lives of our residents. As a member of our team, you'll have the opportunity to travel to exciting locations throughout the United States while providing exceptional patient care.

    At Executive Recruiting Network, we value our employees and provide competitive pay and excellent benefits. You'll work in a supportive environment where your contributions are appreciated, and your success is our top priority.

    Responsibilities:

    As an LPN with Executive Recruiting Network, you'll be responsible for providing basic patient care, administering medications, monitoring patient vitals, and communicating with residents' families. You'll work collaboratively with other healthcare professionals to ensure the highest level of care is provided to our residents.

    Requirements:

    To be considered for this role, you must have an unencumbered active LPN license, at least one year of experience in a long-term care environment, and be able to speak, read, and write English fluently.

    Benefits:

    In addition to competitive pay and direct deposit, we offer our LPNs travel arrangements, housing, and weekly pay. You'll work in a long-term care environment that's focused on providing the best possible care to our residents.

    Join the Executive Recruiting Network team today and make a difference in the lives of our residents.

     

     

     

     

     

     

     

     

     

  • Just Posted

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Center Human Resource Manager
  • Bennington Health and Rehabilitation Center -...
  • Bennington, VT FULL_TIME
  • Genesis is one of the nations' leading provider of healthcare services from short-term to long-term care and a wide variety of living options and professional clinical services. We are changing how ca...
  • 1 Month Ago

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Executive Director
  • Comfort Food Community
  • Greenwich, NY FULL_TIME
  • Title: Executive Director Comfort Food Community (CFC) is a 501(c)(3) nonprofit organization addressing rural food insecurity in Washington, Warren and Saratoga Counties. We operate multiple programs ...
  • Just Posted

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Account Executive
  • Aflac
  • Bennington, VT FULL_TIME
  • "There is a difference between HAVING to be somewhere & WANTING to be somewhere!" Schedule a time to visit our office and see what AFLAC has to offer.Customer service background? Looking for a NEW car...
  • 1 Day Ago

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Executive Assistant
  • Commission On Economic Opportunity
  • Troy, NY FULL_TIME
  • Are you looking for an opportunity to make a daily difference in the community? Join our dedicated team and help support an agency that changes lives and improves our community! We are excited to be s...
  • 1 Month Ago

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Center Director
  • Rezolut
  • Cohoes, NY FULL_TIME
  • JOB DESCRIPTION Summary/Objective The Center Director will direct all center activities to ensure smooth and efficient operations for patient flow, patient care, and quality assurance. Essential Funct...
  • 1 Month Ago

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0 Top Contact Center Executive jobs found in Troy, NY area

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Customer Service Representative
  • Raymour and Flanigan
  • Clifton Park, NY
  • Job Description Who we are: With Raymour and Flanigan, you'll quickly learn that our core beliefs are about you! We beli...
  • 4/26/2024 12:00:00 AM

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Customer Experience Associate II
  • Conduent Business Services
  • Albany, NY
  • **Customer Experience Associate II** **Location(s):** Albany, NY, US **Categories:** Call Center **Req ID:** 2021-41681 ...
  • 4/26/2024 12:00:00 AM

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Parking Services Attendant - PART TIME
  • Albany International Airport
  • Albany, NY
  • POSITION: Parking Services Attendant This position follows all provisions of the SMART/UTU collective bargaining agreeme...
  • 4/25/2024 12:00:00 AM

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Parking Services Attendant
  • Albany International Airport
  • Albany, NY
  • POSITION: Parking Services Attendant This position follows all provisions of the SMART/UTU collective bargaining agreeme...
  • 4/25/2024 12:00:00 AM

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Patient Coordinator
  • Great Expressions Dental Centers
  • Nassau, NY
  • As a Patient Coordinator, you will be the first point of contact for patients visiting or calling the dental office. You...
  • 4/24/2024 12:00:00 AM

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Service Advisor
  • Subaru of Troy
  • Troy, NY
  • Job Description Job Description Service Advisor Wanted at Subaru of Troy, NY! Are you a dynamic and customer-centric ind...
  • 4/23/2024 12:00:00 AM

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Customer Service Representative - Remote
  • HealthHelp, Inc.
  • East Greenbush, NY
  • **Customer Service Representative - Remote** * 99 Troy Rd, East Greenbush, NY 12061, USA * Employees can work remotely *...
  • 4/23/2024 12:00:00 AM

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Medical Equipment Inventory Handler
  • Baxter Inc.
  • Albany, NY
  • **Medical Equipment Inventory Handler** **Req #** 22122190 **Location** Albany, New York, United States **Job Category**...
  • 4/23/2024 12:00:00 AM

Troy is a city in the U.S. state of New York and the seat of Rensselaer County. The city is located on the western edge of Rensselaer County and on the eastern bank of the Hudson River. Troy has close ties to the nearby cities of Albany and Schenectady, forming a region popularly called the Capital District. The city is one of the three major centers for the Albany Metropolitan Statistical Area (MSA), which has a population of 1,170,483. At the 2010 census, the population of Troy was 50,129. Troy's motto is Ilium fuit. Troja est, which means "Ilium was, Troy is". Today, Troy is home to Renssel...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Contact Center Executive jobs
$238,330 to $390,041
Troy, New York area prices
were up 1.5% from a year ago

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December 16, 2019
Top Contact Center Executive in Tacoma, WA
Everyone was frustrated, especially the call center agents.
January 17, 2020