Top Contact Center Executive jobs in Wichita Falls, TX

Top Contact Center Executive plans and directs all aspects of an organization's contact center policies, objectives, operations, and initiatives. Analyzes operations and develops key performance criteria and standards to monitor and manage agents' performance. Being a Top Contact Center Executive establishes operational targets, best practices, and training programs that support service, quality, and efficiency standards. Researches state-of-the-art operations and technology used by contact centers to identify and adopt models and tools to enhance the customer experience and drive efficiency improvements. Additionally, Top Contact Center Executive develops collaborative partnerships with stakeholders to maintain effective operations and deliver optimal results. Typically requires an advanced degree. Typically reports to top management. The Top Contact Center Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Contact Center Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Cdl teams top pay in
  • U.S. Xpress
  • Wichita Falls, TX FULL_TIME
  • CDL-A Teams : TOP TEAM PAY IN THE NATION & UP TO $15,000 SIGN ON BONUS / SPLIT!

    Your team can average $200,000 or more!

    Team Drivers : Up to $15,000 Sign-On Bonus / split with average 5,500 miles per week!

    Don’t have a team partner? We will help you find the right partner with our TEAM match program!

    Or make your own team! Now's the time to bring on a family member or friend to be your teammate on the road! Ask about our sponsorship program.

    Interested in a 30 days out / 28 days home schedule? Ask about our Flex Fleet offering!

    Benefits :

    • Up to $15,000 sign on bonus (split)
    • Avg. 5,000 miles a week or more
    • Extra cash for every doubles load
    • Mileage incentive up to 14 CPM
    • Great equipment average 18 months
    • Medical, Dental, Vision, and 401k Match

    Qualifications :

    • Must have CDL A & 21 years or older. Must have 3 months of verifiable experience.
    • Bonus payouts subject to qualifications. Ask a recruiter for details.
    • Flex Fleet drivers must live within 250 miles of a U.S. Xpress terminal.

    Don't Wait, Call Now! 956-446-0838

    Details are subject to change at any time. Please call for current offers and information.

    Last updated : 2024-03-26

  • 1 Day Ago

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Entry Level Surgery Center Tech
  • Maplewood Ambulatory Surgery Center
  • Wichita Falls, TX PART_TIME
  • If you are looking to get your "foot in the door" and start your medical career, this is your perfect opportunity. Maplewood Ambulatory Surgery Center is hiring an surgery center assistant . Maplewood...
  • 5 Days Ago

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Executive Director
  • Universal Health Services, Inc.
  • Wichita Falls, TX FULL_TIME
  • Responsibilities The Recovery Center, located in Wichita Falls, TX, has served clients from throughout the state of Texas as well as Oklahoma, Louisiana and New Mexico for over 15 years. We believe th...
  • 21 Days Ago

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Executive Chef
  • Healthcare Services Group, Inc.
  • GRAHAM, TX OTHER
  • Overview Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have...
  • 12 Days Ago

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Executive Director
  • UHS
  • WICHITA FALLS, TX FULL_TIME
  • Responsibilities The Recovery Center, located in Wichita Falls, TX, has served clients from throughout the state of Texas as well as Oklahoma, Louisiana and New Mexico for over 15 years. We believe th...
  • 15 Days Ago

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Executive Director
  • Brookdale Sikes Lake
  • Wichita Falls, TX FULL_TIME
  • Overview Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. Executive Director Assisted Living | Memory Care Minimum 3 years Operatio...
  • 16 Days Ago

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0 Top Contact Center Executive jobs found in Wichita Falls, TX area

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Sales and Management Intern
  • Buckle LLC
  • Wichita Falls, TX
  • Summary The Sales and Management Intern position's primary responsibility is to fulfill our mission statement, "to creat...
  • 3/27/2024 12:00:00 AM

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Retail Store Environment Team Member
  • Michaels Stores, Inc.
  • Wichita Falls, TX
  • Store - WICHITA FALLS, TX Maintain a high standard of overall look and feel of the store which includes maintaining stor...
  • 3/27/2024 12:00:00 AM

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Lead Offensive Security Operator, Purple Team
  • Capital One
  • Wichita Falls, TX
  • Center 3 (19075), United States of America, McLean, Virginia Lead Offensive Security Operator, Purple Team At Capital On...
  • 3/26/2024 12:00:00 AM

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Senior Platform Engineer
  • Capital One
  • Wichita Falls, TX
  • Plano 1 (31061), United States of America, Plano, Texas Senior Platform Engineer Do you enjoy solving technical issues, ...
  • 3/26/2024 12:00:00 AM

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Principal Associate, Penetration Tester
  • Capital One
  • Wichita Falls, TX
  • Center 3 (19075), United States of America, McLean, Virginia Principal Associate, Penetration Tester Capital One Offensi...
  • 3/26/2024 12:00:00 AM

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Sr. Director, Software Engineering
  • Capital One
  • Wichita Falls, TX
  • Plano Town Center (31064), United States of America, Plano, Texas Sr. Director, Software Engineering Capital One is seek...
  • 3/25/2024 12:00:00 AM

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Director, Information Security Consultant
  • Capital One
  • Wichita Falls, TX
  • Center 1 (19052), United States of America, McLean, Virginia Director, Information Security Consultant At Capital One, y...
  • 3/25/2024 12:00:00 AM

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Information Assurance Third Party Management (IA TPM) Assessor
  • Capital One
  • Wichita Falls, TX
  • Center 3 (19075), United States of America, McLean, Virginia Information Assurance Third Party Management (IA TPM) Asses...
  • 3/25/2024 12:00:00 AM

Wichita Falls (/ˈwɪtʃɪtɑː/ WITCH-i-taw) is a city in and the county seat of Wichita County, Texas, United States. It is the principal city of the Wichita Falls Metropolitan Statistical Area, which encompasses all of Archer, Clay, and Wichita Counties. According to the 2010 census, it had a population of 104,553, making it the 38th-most populous city in Texas. In addition, its central business district is 5 miles (8 km) from Sheppard Air Force Base, which is home to the Air Force's largest technical training wing and the Euro-NATO Joint Jet Pilot Training program, the world's only multinationa...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Contact Center Executive jobs
$214,070 to $350,329
Wichita Falls, Texas area prices
were up 1.2% from a year ago

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Everyone was frustrated, especially the call center agents.
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