Top Corporate Compliance Executive jobs in Mcallen, TX

• Provide onsite and desk side support services to end users.
  
• Complete incidents and requests within SLA in a pressurized environment.
  
• Build configure and troubleshoot Install Gold image on Customer PC and laptop applications and hardware components.
  
• Ensure tickets are updated on a daily basis.
  
• Support meeting room environment and video conferencing.
  
• Support printers scanners and other peripherals.
  
• Support mobile devices such as iPads iPhones and Android devices.
  
• EndUser Data backup and restoration when required in the course of a service incident.
  
• Smart hands support for data center equipment as per required SLA (in specified locations)
  
• As directed by Customer Tech support will assist in troubleshooting the data center devices
  
• Replace defective components cards in data center equipment s as advised by Customer Tech Support e.g. Remove a module and replace it reconnecting patch cables. Daily tape change in support of local Backup Routine in required sites
  
• Import /Export tapes to the tape libraries as advised by Customer tech support.
  
• Individual must have good customerfacing skills and be wellpresented.
  
• Demonstrates independent and proactive thinking
  
• Builds effective relationships both within the team and across the business and Professional Services
  

Requirements

• Must be able to work to specified standards and required levels of deportment conduct and sound ethical workplace practices.
  
• Must be able to work alone and unsupervised taking the initiative when necessary.
  
• Must be organized and prioritize work appropriately.
  
• Ability to resolve or assist in the resolution of complex customer problems and maximize systems availability in standardized customer environments.
  
• Basic management skills in planning problem solving solution innovation analysis.
  
• Good oral written and telephone communication skills.
  
• Ability to build and maintain relationships with customers peers and support partners.
  
• Good teamwork with peers in a local global virtual or multifunctional
  
• Must have experience in using a Call Logging system.
  
• Must have a good working knowledge of Windows 7/10 and related Office applications.
  
• Support experience of MACs would be beneficial
  
• Knowledge of mobile devices Androids and iPhones
  
• Working knowledge of current and legacy hardware platforms. Experience with building configuring replacing and troubleshooting PC and laptop hardware components.
  
• Familiarity with Microsoft SCCM.
  
• Ability to replace defective parts as identified by Customer.
  
• Excellent handson experience in installation and troubleshooting DC equipment s Rack and Stack of the DC equipment/cable
  
• Excellent communication is mandatory in English and Local language
  
• Completion of CompTIA certifications e.g. A Network etc.
  
• Completion (or near completion) of Microsoft certifications e.g. MCP MCITP MCSE
  
• English and Italian language.
  

Informazioni sull’azienda:
Excis Compliance ltd

Settore:
Altro/Non classificato