Top Credit and Collections Executive jobs in Columbus, OH

Top Credit and Collections Executive leads the overall credit function. Develops policies regarding the investigation of customers, extension of credit lines, and collections. Being a Top Credit and Collections Executive ensures all policies are followed. May require an advanced degree. Additionally, Top Credit and Collections Executive typically reports to top management. The Top Credit and Collections Executive manages a business unit, division, or corporate function with major organizational impact. Establishes overall direction and strategic initiatives for the given major function or line of business. Has acquired the business acumen and leadership experience to become a top function or division head. (Copyright 2024 Salary.com)

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Collections Specialist
  • Telhio Credit Union
  • Columbus, OH FULL_TIME
  • Position: Collections Specialist
    Location: Columbus, OH
    Job Id: 635
    # of Openings: 1
    Formed in 1934, Telhio Credit Union began as a credit union for Columbus Telephone Company (now AT&T) employees. 90 years later, Telhio now serves over 70,000 member-owners throughout central and southwest Ohio though our 13 full-service branch offices, online and with our mobile app. As the 6th largest credit union in Ohio, and the #1 ranked SBA Lender among Ohio credit unions, Telhio is a strong financial institution that continues to serve its members and community through extraordinary service, innovative financial solutions and a commitment to our communities. After generations of service and growth, we never lose focus of our original three core values - Caring, Commitment, and Integrity.

    The Asset Protection Specialist is responsible for contacting members who have delinquent loans and offer viable delinquency resolution solutions while providing good member service. Correspondence will primarily occur via the telephone, but may also communicate via email. Collections Specialist express understanding and empathy, while obtaining the reason for the delinquency in a non-threatening manner and offer repayment plans to resolve the delinquency. Collections Specialist process a variety of personal and business financial transactions, payment processing and application, as well as problem solving.

    What you will do:
    • Process Financial Transactions/Account Dispute Resolution
    • Review accounts for misapplied payments
    • Review Loan Documents/System to identify loans that were set up with incorrect due date
    • Delinquent Account Resolution
    • Make outbound and receive inbound calls from members pertaining to delinquent account(s)
    • Make contact with delinquent members; obtain reason for delinquency while expressing empathy and offer viable repayment solutions to resolve delinquency
    • Thorough account documentation of conversation
    • Ask probing open-ended questions
    • Demonstrates active listening and effective questioning skills to gather pertinent information and documents thoroughly
    • Contributes toward achieving Collection Department Goals & Objectives (i.e. delinquency goals, loss goals, offering alternative repayment solutions, providing good member service)
    • Conform/Comply with all applicable Telhio policies and procedures (internal controls) and Federal and State Regulations
    What you will need:
    • 1-2 Years of Collections Experience ideally
    • High School Diploma/ GED
    • Active Listening
    • Effective communication skills (oral and written)
    • Ability to multi-task
    • Ability to operate computer terminal and calculator
    • Ability to diffuse upset or angry members while obtaining account resolution
    • Must have negotiation Skills
    • Must have the ability to de-escalate agitated/upset members
    • BS/BA degree preferred
    • Telhio applicants must be able to pass a background check including: Credit, Drug Screen, Bondability, & Criminal Background
    What you will earn:
    • Competitive pay
    • Opportunity to earn incentive and bonus
    • Benefits: medical, dental, vision, life and disability insurance
    • 6% matching and immediately vested 401(k) plan
    • Paid holidays, vacation and personal time
    • Opportunity for personal career growth, continued education and mentorship programs
    • Volunteer opportunities impacting the local community
    Physical Demands
    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    While performing the duties of this job, you will need to have good manual dexterity as well as speaking and hearing ability. This position requires sitting; some reaching; standing; some stooping or kneeling. The employee must occasionally lift and move up to 50 pounds. It is expected that the employee will read, compile, compute and record numerical and statistical data. Must drive occasionally.
    This is a Non-Collective Bargaining Unit
    Telhio is an Equal Opportunity Employer

    Apply for this Position

     

  • 11 Days Ago

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Credit/Collections Specialist
  • Creative Financial Staffing
  • Columbus, OH FULL_TIME
  • Credit/Collections SpecialistAbout the Company and Opportunity:Columbus based company looking to add a Credit/Collections Specialist to the teamThis company is always searching for ways to innovate, c...
  • 12 Days Ago

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Credit & Collections Manager
  • Applied Industrial Technologies
  • Columbus, OH FULL_TIME
  • LOOKING FOR A COMPANY WITH A GREAT CULTURE AND RICH HISTORY OF SUCCESS? Our company culture is friendly, fun with healthy competition and rewards. At Applied Industrial, we offer integrity, inclusion,...
  • 1 Month Ago

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Credit and Collections Supervisor
  • Creative Financial Staffing
  • Albany, OH FULL_TIME
  • ABOUT THE COMPANYThey enjoy a competitive wage and benefits package that includes comprehensive medical, dental, vision, 401(K) plan, company-paid life insurance and paid holiday and vacation time.The...
  • 1 Month Ago

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Director of Loss Prevention (Collections - Financial Industry)
  • KEMBA Financial Credit Union
  • Columbus, OH FULL_TIME
  • Title: Director of Loss Prevention Reports to: Chief Credit Officer Supervises: Loss Prevention Manager Status: Exempt Objective The Director of Loss Prevention delivers on KEMBA’s Service Promises an...
  • Just Posted

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Risk Management-Credit Risk US Underwriting Manager-Executive Director
  • JPMC Candidate Experience page
  • Columbus, OH FULL_TIME
  • Posting Description The role is part of the Credit Risk Custom Center of Excellence within Asset and Wealth Management and is responsible for managing a portion of the US Underwriting team. This group...
  • 11 Days Ago

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0 Top Credit and Collections Executive jobs found in Columbus, OH area

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Customer Care Representative - Bilingual - Starting at $15.50
  • Value City Furniture
  • Columbus, OH
  • ** Customer Care Representative - Bilingual - Starting at $15.50** *Share by Email* Location: CORPORATE OFFICE At Americ...
  • 3/18/2024 12:00:00 AM

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Collection Consultant
  • CAREessential
  • Columbus, OH
  • The position we are hiring for, Collection Consultant, will be exciting as this candidate will be part of a company that...
  • 3/17/2024 12:00:00 AM

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Patient Service Representative - Riverside Medical Group
  • Central Ohio Primary Care
  • Columbus, OH
  • Central Ohio Primary Care Physicians is seeking a Patient Service Representative for our Riverside Medical Group office ...
  • 3/17/2024 12:00:00 AM

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Customer Care Representative
  • Value City Furniture
  • Columbus, OH
  • ** Customer Care Representative** *Share by Email* Location: CORPORATE OFFICE At American Signature Inc., we believe eve...
  • 3/17/2024 12:00:00 AM

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Mobile Associate - Retail Sales
  • Metropcs
  • Columbus, OH
  • **Retail** **Mobile Associate Retail Sales** At T-Mobile, we strongly encourage everyone, including people of color, vet...
  • 3/16/2024 12:00:00 AM

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Patient Service Representative- Westerville Internal Medicine
  • Central Ohio Primary Care
  • Westerville, OH
  • Central Ohio Primary Care Physicians is seeking a Patient Service Representative for our Westerville Internal Medicine O...
  • 3/16/2024 12:00:00 AM

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Collections Specialist
  • The Gilmore Group
  • Columbus, OH
  • We're looking for an Accounts Receivable Collections professional to join our team in a fast-paced work environment. The...
  • 3/15/2024 12:00:00 AM

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Collections Officer
  • BMI Federal Credit Union
  • Dublin, OH
  • Job Description Job Description Job Title: Collections Officer Company: BMI Federal Credit Union Location: Dublin, OH St...
  • 3/14/2024 12:00:00 AM

The confluence of the Scioto and Olentangy rivers occurs just north-west of Downtown Columbus. Several smaller tributaries course through the Columbus metropolitan area, including Alum Creek, Big Walnut Creek, and Darby Creek. Columbus is considered to have relatively flat topography thanks to a large glacier that covered most of Ohio during the Wisconsin Ice Age. However, there are sizable differences in elevation through the area, with the high point of Franklin County being 1,132 ft (345 m) above sea level near New Albany, and the low point being 670 ft (200 m) where the Scioto River leaves...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Credit and Collections Executive jobs
$207,790 to $308,452
Columbus, Ohio area prices
were up 1.3% from a year ago

Top Credit and Collections Executive in Sioux City, IA
Based on our compensation data, the estimated salary potential for Top Corporate Credit & Collections Executive will increase 15 % over 5 years.
December 11, 2019