Top Credit and Collections Executive leads the overall credit function. Develops policies regarding the investigation of customers, extension of credit lines, and collections. Being a Top Credit and Collections Executive ensures all policies are followed. May require an advanced degree. Additionally, Top Credit and Collections Executive typically reports to top management. The Top Credit and Collections Executive manages a business unit, division, or corporate function with major organizational impact. Establishes overall direction and strategic initiatives for the given major function or line of business. Has acquired the business acumen and leadership experience to become a top function or division head. (Copyright 2024 Salary.com)
Description
Interested in joining the Union Square team?
Recently certified as a Great Place to Work®, Union Square offers competitive salaries and robust benefits, including credit union-paid medical & dental insurance, telemedicine, life & disability insurance, long-term care, voluntary vision insurance, and paid time off. We also provide several employee discounts, an employer-sponsored 529 plan, and a generous 401(k) retirement plan.
We believe in the advancement of our employees and offer several promotional opportunities throughout the year. Union Square provides a work culture that is progressive, empowering, fun, and team-oriented.
Responsibilities:
Serve as a liaison between the member and the Credit Union. Use knowledge of Credit Union products, services, and policies to assist callers with inquiries, complaints, or problems. Open accounts for all members, interview, and professionally handle the member’s daily needs.
Requirements
The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
Required Knowledge and Abilities:
Prior experience in teller services, customer service, clerical office work, and administrative support is desirable. Ability to collect and analyze data. Knowledge of new accounts, IRAs, CDs, loans, wires, safe deposit boxes, online banking, and all products such as GAP, Extended Warranty, and Credit Life and Disability. Ability to operate a computer terminal, window-based computer programs. Strong social and communication skills. Excellent telephone manners and techniques.
Training and Experience:
High school diploma or equivalent.
Union Square Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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