Top Customer Service Executive jobs in Benton Harbor, MI
Top Customer Service Executive plans and directs all aspects of an organization's customer service policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Being a Top Customer Service Executive provides leadership to establish direction and initiatives for service operations. Ensures that service policies and practices align with overall organizational direction and objectives. Additionally, Top Customer Service Executive leads a high quality customer support organization and instills a strong service culture that demonstrate industry best practices. Utilize service metrics and analytics to refine and continuously improve service delivery. Requires a bachelor's degree or equivalent. Typically reports to top management. The Top Customer Service Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Customer Service Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Recently Added Top Customer Service Executive jobs
Customer Service Representative
- Diamond Factory Service
-
Benton, MI
FULL_TIME
-
Diamond Factory Service is currently seeking candidates for a Customer Service Representative position in our call center. The CSR position is a very important role within the company. It is often the first exposure the customer has to anyone within the company. Customers can be gained or lost based on the treatment they receive when they call us.
Are you someone who takes pride in the way you handle customers? Do you find it easy to turn an upset customer into a happy customer? Do you enjoy working in a friendly and casual environment? If yes, this is the job for you!
Job duties include:
• Answering inbound calls from customers, manufacturers and dealers who need to schedule service for their appliances.
• Making outbound calls to schedule service.
• Resolve customer issues and answer questions related to service and repair.
• Accurately update information within the system.
• Other duties as assigned.
Candidates must have the following qualifications:
• Call center experience (preferred)
• Previous customer service experience
• Excellent computer skills
• Articulate and detail oriented
• Must be able to work between 8:00 AM and 5:00 PM Mon-Fri
Please note: Salary is commensurate with experience. The salaries estimated by Indeed are not accurate for this position. - 18 Days Ago
Customer Service
- GingerMan Raceway
-
Pullman, MI
FULL_TIME,PART_TIME
- Join our friendly staff and fun atmosphere of racing and excitement at the GingerMan Raceway. Every weekend is a different group (Porsches, motorcycles, national races) and every weekend is unique!Loo...
- 16 Days Ago
Customer Service
- GingerMan Raceway
-
Bangor, MI
FULL_TIME,PART_TIME
- Join our friendly staff and fun atmosphere of racing and excitement at the GingerMan Raceway. Every weekend is a different group (Porsches, motorcycles, national races) and every weekend is unique!Loo...
- 14 Days Ago
Customer Service
- GingerMan Raceway
-
Grand Junction, MI
FULL_TIME,PART_TIME
- Join our friendly staff and fun atmosphere of racing and excitement at the GingerMan Raceway. Every weekend is a different group (Porsches, motorcycles, national races) and every weekend is unique!Loo...
- 30 Days Ago
Customer Service
- GingerMan Raceway
-
Lacota, MI
FULL_TIME,PART_TIME
- Join our friendly staff and fun atmosphere of racing and excitement at the GingerMan Raceway. Every weekend is a different group (Porsches, motorcycles, national races) and every weekend is unique!Loo...
- 30 Days Ago
Customer Service/Service Advisor
- Boss Truck Shops, Inc
-
Benton, MI
OTHER
- Overview The Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting custome...
- 18 Days Ago
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0 Top Customer Service Executive jobs found in Benton Harbor, MI area
Customer Service Representative
- Walmart
-
South Bend, IN
- **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
- 4/24/2024 12:00:00 AM
Customer Experience Manager
- Michaels Stores, Inc.
-
Benton Harbor, MI
- Store - BENTON HARBOR, MI Deliver a customer centric shopping experience by managing and delivering effective front-end ...
- 4/23/2024 12:00:00 AM
Patient Coordinator (Part time)
- Akumin Inc.
-
Paw Paw, MI
- The Patient Coordinator is responsible for performing a variety of customer service and patient care tasks to ensure a p...
- 4/23/2024 12:00:00 AM
Commercial Lines Customer Service Agent (Part Time - Temporary) 1st Source Insurance, Mishawaka, IN
- 1st Source Corporation
-
Mishawaka, IN
- ** Commercial Lines Customer Service Agent (Part Time - Temporary) 1st Source Insurance, Mishawaka, IN** **Job Category*...
- 4/23/2024 12:00:00 AM
Service Associate
- Martin's Super Markets
-
Saint Joseph, MI
- At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our sup...
- 4/21/2024 12:00:00 AM
Courtesy Clerk/Parking Lot Attendant
- Meijer
-
Benton Harbor, MI
- Courtesy Clerk/Parking Lot Attendant page is loaded **Courtesy Clerk/Parking Lot Attendant** **Courtesy Clerk/Parking Lo...
- 4/20/2024 12:00:00 AM
FT Customer Service Representative - Work From Home>
- ARIVE
-
Niles, MI
- [Call Center / Remote] Anywhere in U.S. / Up to $50K per year / Medical, Dental and Vision / 401k match / PTO - As a Cus...
- 4/20/2024 12:00:00 AM
Locksmith Office Service Manager
- The Flying Locksmith - South Bend
-
South Bend, IN
- Job Description Job Description The Office Service Manager at The Flying Locksmiths is a critical role responsible for o...
- 4/20/2024 12:00:00 AM
About Benton Harbor, Michigan
Benton Harbor is a city in Berrien County in the U.S. state of Michigan which is located southwest of Kalamazoo, and northwest of South Bend, Indiana. In 2010, the population was 10,038 according to the census. It is the smaller, by population, of the two principal cities in the Niles–Benton Harbor Metropolitan Statistical Area, an area with 156,813 people.
Benton Harbor and the city of St. Joseph are separated by the St. Joseph River and are known locally as the "Twin Cities".[not in citation given] Fairplain and Benton Heights are unincorporated areas adjacent to Benton Harbor.
According to...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Customer Service Executive jobs
$236,479 to $355,550
Benton Harbor, Michigan area prices
were up 1.3% from a year ago
were up 1.3% from a year ago
What does a Top Customer Service Executive do?
Top Customer Service Executive in New Suffolk, NY
American Airlines is shuffling some of its top executives after a key departure and struggles with its operations that led to hundreds of flight cancellations and long delays over the past few months.
December 13, 2019