Top Customer Service Executive plans and directs all aspects of an organization's customer service policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Being a Top Customer Service Executive provides leadership to establish direction and initiatives for service operations. Ensures that service policies and practices align with overall organizational direction and objectives. Additionally, Top Customer Service Executive leads a high quality customer support organization and instills a strong service culture that demonstrate industry best practices. Utilize service metrics and analytics to refine and continuously improve service delivery. Requires a bachelor's degree or equivalent. Typically reports to top management. The Top Customer Service Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Customer Service Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Job Title: | Retail Associate | PTO | Earned |
Department/Group: | Brickden Group dba Mary Ann Donuts | ||
Location: | Full and Part Time | Travel Required: | Not Required |
Level/Salary Range: | Hourly Merit Raises | Position Type: | Customer Service |
Contact: | |||
Will Train Applicant(s): | On the job training provided | Flexible Schedule | |
External posting URL: | |||
Internal posting URL: | |||
Applications Accepted By: | |||
On Line Only www.maryanndonuts.com Select: Employment under the About Us tab on our website | Locations: 1. 5039 West Tuscarawas St. NW Canton, OH 44708 2. 4222 Hills & Dales RD NW Canton, OH 44708 3. 2131 Columbus RD NE Canton, OH 44705 4. 2909 Cleveland Ave SW Canton, OH 44707 | ||
Job Duties | |||
-Fulfilling customer orders by properly bagging and boxing donuts -Understand and Operate POS systems and credit card machines, reconciling cash drawers -Learning how to operate espresso machines and commercial coffee equipment - Memorizing hot and cold drink recipes -Completing daily cleaning and sanitizing procedures Qualifications Previous experience with similar food service is preferred but not required Food Service certification will help with placement not required. Hours of availability 3:30am- 6:30pm We can work around specific needs however the more availability the better opportunity for pay growth and company advancement. | |||
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