Top Customer Service Executive plans and directs all aspects of an organization's customer service policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Being a Top Customer Service Executive provides leadership to establish direction and initiatives for service operations. Ensures that service policies and practices align with overall organizational direction and objectives. Additionally, Top Customer Service Executive leads a high quality customer support organization and instills a strong service culture that demonstrate industry best practices. Utilize service metrics and analytics to refine and continuously improve service delivery. Requires a bachelor's degree or equivalent. Typically reports to top management. The Top Customer Service Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Customer Service Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Extensive Auto Parts knowledge is necessary. The starting pay will be based on experience in the auto parts business.
At Fisher Auto Parts, the Store Counterperson comprises a vital position in the store. The Store Counterperson must be fully committed to working with all associates and supervisors to succeed, while instilling the greatest levels of customer service within their given market. The Store Counterperson’s personal drive to help grow the business in a profitable manner (and) with the highest level of integrity is paramount for success in this position. Success in this role will be accomplished through the consistent execution of all position related company objectives, policies and procedures in a way that is aligned with Fisher’s core values of offering “The best quality at very competitive prices.” At Fisher Auto Parts, “Service to our customers is our primary objective.
Job Type: Full-time
Competitive Starting Pay
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
Schedule:
Experience:
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Work Location: In person
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