Top Customer Service Executive jobs in Colorado Springs, CO

Professional Services Advisory Consultant

Today, every organization needs to be digital, powered by data, running in a multi-cloud world, ready to take on anything.

Our Consulting team assesses customers strategic, organizational and business challenges and uses in-depth industry knowledge to offer technical solutions that apply to future business environment and operational objectives to help our Dell Technologies gain market share and increase efficiency.

Join us to do the best work of your career and make a profound social impact as a Professional Services Advisory Consultant on our Consulting Team in Colorado Springs, Colorado or Draper, Utah.

What youll achieve

As a Professional Services Senior Consultant, you will provide technical and consultative guidance for solutions opportunities on a range of complex engagements and deliver technical architectural design, strategies and solutions for engagements.

You will :

• Provide technical expertise in important pre / post-sales meeting or presentations
• Participate in the installation, customization and integration of a Dell Technologies solution
• Work on complex projects and manage multiple work streams
• Leverage your in-depth industry knowledge of the business environment and various technical solutions to assist the customer to gain market share and increase operational efficiencies

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Heres what we are looking for with this role :

Essential Requirements

• 812 years of related experience
• TS / SCI Clearance with willingness to upgrade to CI Poly if required, CompTIA Security , and travel 50-75%
• Experience with installation, customization and integration of highly complex architecture and technologies
• Experience with executing projects with approved methodology while adhering to margin, planning and SOW requirements
• VMW Senior Consultant O&M Resource :
• Deep Technical Experience in the below VMware VCF Suite components in the areas of usage, installation, optimization, and administration (- VMware SDDC Manager 4.

5.x - vSphere - vCenter Server - vSAN - NSX-T - VMware Workspace ONE Access - vRealize Log Insight - vRealize Operations - vRealize Automation - vRealize Network Insight),

Perform System Lifecycle Management (- Apply critical security patches as released by vendor(s) - Coordinate security patches and software updates with customer Change Management and Cyber - Evaluate and apply non-critical updates and apply on an as needed basis - As new product updates are released, evaluate each release for applicability, new features, bug fixes.

Coordinate with cyber and change management to obtain approval to apply, and

Performs day-two host, application configuration beyond deployment scope

Desirable Requirements

• Bachelors degree
• Industry technical certifications VCP-DCV, VCAP, VCDX and advanced knowledge of business / technology transformation programs such as Digital.

IT, Security and Workforce

Compensation

Dell is committed to fair and equitable compensation practices. The salary range for this position : $175,500 to $214,500.

Who we are

We believe that each of us has the power to make an impact. Thats why we put our team members at the center of everything we do.

If youre looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, were looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play.

Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

Read the full Equal Employment Opportunity Policy here .

Job ID : R244143

Dells Flexible & Hybrid Work Culture

At Dell Technologies, we believe our best work is done when flexibility is offered.

We know that freedom and flexibility are crucial to all our employees no matter where you are located and our flexible and hybrid work style allows team members to have the freedom to ideate, be innovative, and drive results their way.

Last updated : 2024-04-26