Top Customer Service Executive plans and directs all aspects of an organization's customer service policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Being a Top Customer Service Executive provides leadership to establish direction and initiatives for service operations. Ensures that service policies and practices align with overall organizational direction and objectives. Additionally, Top Customer Service Executive leads a high quality customer support organization and instills a strong service culture that demonstrate industry best practices. Utilize service metrics and analytics to refine and continuously improve service delivery. Requires a bachelor's degree or equivalent. Typically reports to top management. The Top Customer Service Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Customer Service Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Job Summary:
The Customer Service Representative will interact with the company's customers by addressing inquiries and resolving complaints.
Supervisory Responsibilities:
None
Duties/Responsibilities:
Required Skills/Abilities:
Education and Experience:
Physical Requirements:
Hours: 8 am-5 pm Monday through Friday
Performance to be Measured by:
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0 Top Customer Service Executive jobs found in Columbia, SC area