Top Customer Service Executive plans and directs all aspects of an organization's customer service policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Being a Top Customer Service Executive provides leadership to establish direction and initiatives for service operations. Ensures that service policies and practices align with overall organizational direction and objectives. Additionally, Top Customer Service Executive leads a high quality customer support organization and instills a strong service culture that demonstrate industry best practices. Utilize service metrics and analytics to refine and continuously improve service delivery. Requires a bachelor's degree or equivalent. Typically reports to top management. The Top Customer Service Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Customer Service Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Already a Kwik Trip Coworker? Follow this link to apply: myapps.kwiktrip.com
Location: Stop-N-Go 562
Minimum Starting Pay: $15.00
Shift: Variable
Food/Guest Service coworkers:
Kwik Trip is seeking energetic, outgoing and positive people to make a difference in the communities we serve. Our Food/Guest Service coworkers give the best customer and food service experience in clean, state of the art facilities.
Requirements:
· Great people skills
· Enjoy a fast paced work environment
· Maintain our in-store food program
· Ability to problem solve challenges and shift priorities quickly
· Desire to help customers
· Maintain a clean and inviting store
· Some weekend and holiday availability is required
Kwik Trip has rated as a Top Workplace several years running, both nationally and in the states that we operate. We live by our mission, treating others how we would like to be treated and we strive to make a difference in people’s lives. Our mission drives how we operate as a business as well as how we approach staffing our stores. We are a family owned company and share 40% of pre-tax profits with all their co-workers. Our teams are loaded with fun, ambitious and energetic people that make work enjoyable and brighten the days of our guests.
Kwik Trip is an innovative company that offers a variety of careers paths, from Retail Leadership to our Support Center and Production and Distribution Facilities. Many co-workers throughout the company have started as Guest Service Co-workers and have developed the skills to take on new challenges and roles within the company.
Similar positions would be: Customer Service, Food, Cashier, Cook, Server.
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