Top Customer Service Executive jobs in Erie, PA

Top Customer Service Executive plans and directs all aspects of an organization's customer service policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Being a Top Customer Service Executive provides leadership to establish direction and initiatives for service operations. Ensures that service policies and practices align with overall organizational direction and objectives. Additionally, Top Customer Service Executive leads a high quality customer support organization and instills a strong service culture that demonstrate industry best practices. Utilize service metrics and analytics to refine and continuously improve service delivery. Requires a bachelor's degree or equivalent. Typically reports to top management. The Top Customer Service Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Customer Service Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Customer service
  • EA Solutions
  • Erie, PA FULL_TIME
  • Job Description

    Customer Service Part Time Computer Work from Home Job

    Work from Home Online Computer Work - Administration, Data Entry & Short Studies / Feedback - Part Time & Full Time Work - No Experience Needed, Training Provided

    Our company specializes in market research and is currently seeking individuals for remote work-from-home computer positions.

    Were in need of participants for short studies and data entry / feedback tasks for both our company and industry partners.

    No prior experience is necessary, as we offer comprehensive training through our online Zoom sessions.

    Salary : Data Entry Work from Home - Part Time Computer Job

    Based on experience, this position pays up to $34.00 per hour.

    Some of the Industries in Which We Work.

    • Administration
    • Aerospace Aviation & Atmosphere Science
    • Air Travelers & Airlines International & Domestic Carriers
    • Amazon
    • Apparel / Accessories / Textiles Online / Retail / Remote
    • Automotive Design, Development, Manufacturing
    • Beverage Beverage Industry Trends, Formulations & Technology
    • Candy / Confectionery Chocolate ,Sugar, Gum Products
    • Computers Information and Online Communication Technology
    • Customer Service
    • Data Entry & Analytics
    • Education Instruction and Training - Work from Home Programs
    • Film / Movie Production, Film festivals, Distribution
    • Health Care Public & Home Care
    • Manufacturing Raw Materials & Machinery
    • Marketing & Study Design
    • Outdoor Gear Outdoor Gear & Equipment
    • Pet Foods / Supplies / Pet Owners
    • Restaurants / Food Service
    • Travel / Tourism Local / International
    • Toys Industry Trends / Changes

    Qualifications :

    • Applicants are required to have access to high-speed internet with a stable connection.
    • A functional home desktop, laptop, or smartphone with both camera and microphone capabilities is a prerequisite.
    • It is imperative to have a designated quiet workspace available for work purposes.

    Skills :

    • Exceptional communication and interpersonal skills.
    • Strong organizational abilities.
    • Proficiency in fundamental computer applications and typing, encompassing email correspondence and data input.
    • Capacity to manage confidential information.
    • Attentive to detail and adept at delivering error-free work.

    Job Perks :

    • Enjoy the convenience of working from your home office, eliminating the need for a daily commute.
    • No prior experience necessary all positions include comprehensive training.
    • Flexible options available for both in-person group meetings and online participation.
    • Contribute to market innovations and assist companies in enhancing their products and services.
    • Opportunities for career growth within companies based on active participation and seniority.

    More About Us.

    Before diving into increased production and launching costly marketing campaigns, businesses seek insights from real-world consumers.

    They aim to understand key demographics such as the age group most inclined to purchase their products, the corresponding income bracket, as well as the frequency of need for their services and geographical distribution of potential customers.

    To address these inquiries, we deploy a variety of tools to ascertain the needs of our target audience. This includes concept testing, tracking studies, choice modeling, risk analysis, advertising research, online surveys, and focus groups.

    However, the effectiveness of these methods hinges on willing participants who are open to answering questions, participating in focus group discussions, and providing hands-on feedback.

    Additionally, we require assistance in crafting pertinent questions to extract relevant information from prospective consumers, as well as in handling and interpreting the gathered data.

    We welcome individuals interested in remote work opportunities, be it part-time or full-time, to apply. By joining our team, youll play a crucial role in helping businesses comprehend their market dynamics and identifying their next potential customers all from the comfort of your home office.

    If youre enthusiastic about contributing to market research efforts and aiding businesses in their growth journey, we encourage you to submit your application today.

    Last updated : 2024-04-12

  • 6 Days Ago

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Customer Service Representative
  • Circle K
  • North, PA FULL_TIME
  • Store 4704215: 52 South Lake Ave, North East, Pennsylvania 16428Availability - Shift/Days Flexible Availability Customer Service RepresentativeWe want you to join our team as a Customer Service Repres...
  • 15 Days Ago

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Cashier/Customer Service
  • Pet Supplies Plus (ZR&J Enterprises, Franchisee)
  • Harborcreek, PA FULL_TIME
  • PART-TIMEThe primary responsibility of this job operating a POS programmed cash register. However, the successful candidate must also be able to help a neighbor select the perfect treat or toy, engage...
  • 15 Days Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Dollar Tree Family Dollar
  • North, PA FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 15 Days Ago

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Customer Service Representative/Scheduler
  • Modern Industries Inc
  • Erie, PA FULL_TIME
  • Customer Service Representative Heat Treat Division GENERAL: Responsible for customer service calls and contacts, invoicing, record retention and ERP support. Assist with expediting of jobs throughout...
  • 17 Days Ago

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Customer Service Representative/Receptionist
  • PCMSI-Professional Communications Messaging Services Inc
  • Erie, PA FULL_TIME
  • HIRING FULL and PART TIME FIRST & SECOND SHIFT, Erie PA ** Starting wage of $14.00 ** ** Opportunity to earn $1/hr Shift Differential Pay for hours worked 3pm-7am ** PCMSI values employees and provide...
  • 1 Day Ago

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0 Top Customer Service Executive jobs found in Erie, PA area

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Accounting Manager (Direct Hire)
  • Remedy Intelligent Staffing
  • Erie, PA
  • Job Description Job Description Remedy is thrilled to partner with a large and rapidly growing company in the technology...
  • 4/19/2024 12:00:00 AM

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Omnichannel Associate - Mill Creek Mall
  • JC Penney
  • Erie, PA
  • Omnichannel Associate - Mill Creek Mall Location: Erie, PA, United States - Mill Creek Mall 840 Mill Creek Mall Job ID: ...
  • 4/19/2024 12:00:00 AM

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Patient Services Representative, Full Time (Erie)
  • University of Pittsburgh Medical Center
  • Erie, PA
  • A Patient Services Representative is responsible for welcoming patients upon arrival, promoting the usage of new and eme...
  • 4/19/2024 12:00:00 AM

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Patient Services Representative II @ WOUND HEALING SERVICES AND HYPERBARIC MEDICINE
  • University of Pittsburgh Medical Center
  • Erie, PA
  • Purpose: Assures a positive first impression is created for patients. Performs accurate registration and scheduling of p...
  • 4/19/2024 12:00:00 AM

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Patient Services Representative - CCP Hamot Main
  • University of Pittsburgh Medical Center
  • Erie, PA
  • Are you passionate about helping kids be their best selves? Join our team of Life Changers! UPMC Children's Community Pe...
  • 4/19/2024 12:00:00 AM

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Bilingual Customer Service Specialist (Spanish)
  • Sherwin-Williams
  • Erie, PA
  • Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their que...
  • 4/18/2024 12:00:00 AM

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Patient Access Coordinator - Rotational Hours - St. Vincent
  • Highmark Inc.
  • Erie, PA
  • Company : Allegheny Health Network Job Description : GENERAL OVERVIEW: Completes one or more of the following processes ...
  • 4/18/2024 12:00:00 AM

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Customer Service Representative
  • Niagara Machine
  • Erie, PA
  • Job Description Job Description Overview: The position entails filling orders for customers, assisting sales people with...
  • 4/17/2024 12:00:00 AM

Erie (/ˈɪəri/; EER-ee) is a city on the south shore of Lake Erie and the county seat of Erie County, Pennsylvania, United States. Named for the lake and the Native American Erie people who lived in the area until the mid-17th century, Erie is the fourth-largest city in Pennsylvania, as well as the largest city in Northwestern Pennsylvania, with a population of 101,786 at the 2010 census. The estimated population in 2017 had decreased to 97,369. The Erie metropolitan area, equivalent to all of Erie County, consists of 276,207 residents. The Erie-Meadville, PA Combined Statistical Area has a pop...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Customer Service Executive jobs
$225,963 to $339,740
Erie, Pennsylvania area prices
were up 1.5% from a year ago

Top Customer Service Executive in New Suffolk, NY
American Airlines is shuffling some of its top executives after a key departure and struggles with its operations that led to hundreds of flight cancellations and long delays over the past few months.
December 13, 2019