Top Customer Service Executive plans and directs all aspects of an organization's customer service policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Being a Top Customer Service Executive provides leadership to establish direction and initiatives for service operations. Ensures that service policies and practices align with overall organizational direction and objectives. Additionally, Top Customer Service Executive leads a high quality customer support organization and instills a strong service culture that demonstrate industry best practices. Utilize service metrics and analytics to refine and continuously improve service delivery. Requires a bachelor's degree or equivalent. Typically reports to top management. The Top Customer Service Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Customer Service Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Dental Assistant (731112)
Location: Ocala, FL
FL-DOH-Marion County-Dental Assistant - Projected end date 6/30/24 - Opportunity to become permanent. Bi-lingual (English/Spanish) highly preferred. Pediatric Experience highly preferred.
WORK ENVORNMENT: Marion County Health Department or alternating school site locations.
DRESS CODE: Scrubs
TRAVEL: 10% of the time. May be assigned to a school site. Can ride with a state employee in a state vehicle. Normally will be an elementary school. Will be at the school for the entire day, not travel required during business hours.
EQUIPMENT USED: EagleSoft computer software, autoclave, dental equipment
JOB DESCRIPTION:
DENTAL TREATMENT
- ** Expanded duties as licensed by the board of professional regulations for certified dental assistant
- ** Will polish clinical crowns of teeth
- ** Will apply topical fluoride gels and varnish
- ** Will place temporary restorations and sealants
- ** Will remove sutures
- ** Will fabricate temporary crowns, pack cord and cement temporary crowns
FOUR HANDED DENTAL TECHNIQUE
- ** Will review medical history with the patient/guardian and take blood pressure
- ** Will complete the signs and symptoms and objective data of the SOAP notes and write up in the computer notes
- ** Will use proper barrier techniques
- ** Will pass instruments while correctly retracting tongue and/or cheek and while suctioning
- ** Will coordinate assisting methods, activities and actions with dentist’s actions
- ** Will adjust equipment and light source as needed by dentist
- ** Will mix restorative materials and cements
PROPER OPERATORY SETUP
- ** Will ensure instruments and equipment are out and in place before patient arrives
- ** Must be able to lift at least 10 pounds
RADIOGRAPHS
* ** Will maintain radiographic certification as licensed by the Board of Professional Regulations
** Will use ScanX phosphoric plates and EagleSoft software
Job Type: Contract
Pay: $14.00 - $14.68 per hour
Schedule:
Ability to Relocate:
Work Location: In person