Top Customer Service Executive plans and directs all aspects of an organization's customer service policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Being a Top Customer Service Executive provides leadership to establish direction and initiatives for service operations. Ensures that service policies and practices align with overall organizational direction and objectives. Additionally, Top Customer Service Executive leads a high quality customer support organization and instills a strong service culture that demonstrate industry best practices. Utilize service metrics and analytics to refine and continuously improve service delivery. Requires a bachelor's degree or equivalent. Typically reports to top management. The Top Customer Service Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Customer Service Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Tammy Randolph, State Farm Agency, located in North Pole, AK has an immediate opening for a Customer Service Representative. We are looking for a friendly face to join our team. This is a low-pressure position focused on Customer Service for a well-established State Farm Agent.
This is a local position and you must be able to commute four days a week to our office located in North Pole, AK. Please only apply if you can make this commute.
This position requires ONLY 4 workdays in the office, but you are paid like you were here for 5! Insurance experience is not required as we will train the right person with the right skill set.
If you have a talent for customer care and understand the needs and motivations of people, we want you on our team! As our Customer Service Representative, you’ll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience.
Responsibilities include but not limited to:
Benefits Include:
Requirements
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees.
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0 Top Customer Service Executive jobs found in Fairbanks, AK area