Top Customer Service Executive jobs in Florence, AL

Top Customer Service Executive plans and directs all aspects of an organization's customer service policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Being a Top Customer Service Executive provides leadership to establish direction and initiatives for service operations. Ensures that service policies and practices align with overall organizational direction and objectives. Additionally, Top Customer Service Executive leads a high quality customer support organization and instills a strong service culture that demonstrate industry best practices. Utilize service metrics and analytics to refine and continuously improve service delivery. Requires a bachelor's degree or equivalent. Typically reports to top management. The Top Customer Service Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Customer Service Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Customer service
  • Rogers Group
  • Tuscumbia, AL FULL_TIME
  • Job Description

    Rogers Group is currently seeking candidates to fill the CUSTOMER SERVICE REPRESENTATIVE I position for the Butler Sand Plant, Butler, GA .

    Candidates must be motivated, safety conscious individuals with good multi-tasking skills to operate our Truck Scale system, take customer orders, and dispatch trucks.

    Performs general clerical duties in accordance with established procedures; requiring some judgement in the accounting, and billing support.

    Must be willing to work flexible hours and overtime, including Saturdays.

    Job Requirements :

    • Receive and input customer orders
    • Dispatch products and material for delivery
    • Assist sales staff with customer service responsibilities
    • May be called upon at the discretion of Managers to perform other duties

    Wages starting at $20.00 / hr. Starting wage will be based on experience. Overtime available and extensive medical and retirement benefits are included.

    QUALIFICATIONS

    • High school diploma required
    • Proficiency with Microsoft Office applications
    • Excellent customer service skills
    • Detail oriented with a high degree of accuracy with the ability to multi-task
    • Ability to work with minimal supervision
    • Excellent communication skills both oral and written

    As a Rogers Group employee, you will have access to our competitive company perks, including :

    • Group insurance options plus Health Savings Account with annual company contribution.
    • Company paid life insurance, disability insurance, and more.
    • Retirement 401K account with company contribution and match.
    • Paid Holiday Shutdown period between Christmas and New Years in addition to 7 holidays throughout the year.
    • Paid vacation - Accrued during the first year starting at 180 days, 2 weeks at 1 year; 3 weeks at 5 years; 4 weeks at 20 years of service.
    • Annual performance-based merit increases.

    RGI EEO Statement

    An Equal Opportunity Employer seeking candidates without regard to age, race, national origin, gender, disability, veteran status, gender identity, sexual orientation, or any other protected status.

    All applications are accepted online at www.rogersgroupinc.com

    About Us

    Rogers Group, headquartered in Nashville, TN is a 115-year-old privately held aggregates and asphalt highway construction company with quarry and asphalt construction operations in 9 states with 3,000 employees.

    The company has the distinction of being recognized as the largest privately held crushed stone producer in the United States.

    RGI EEO Statement

    An Equal Opportunity Employer seeking candidates without regard to age, race, national origin, gender, disability, veteran status, gender identity, sexual orientation or any other protected status.

    All applications are accepted online at www.rogersgroupinc.com

    Last updated : 2024-04-23

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Customer Service
  • #PizzaHut40149
  • Corinth, MS FULL_TIME
  • Working at Pizza Hut is about making hungry people happy. Its about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face...
  • 1 Month Ago

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Customer Service
  • Pizza Hut
  • CORINTH, MS FULL_TIME
  • Working at Pizza Hut® is about making hungry people happy. It’s about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling fa...
  • 24 Days Ago

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Customer service
  • Long John Silver's / A&W
  • Savannah, TN FULL_TIME
  • The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you appl...
  • 25 Days Ago

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Customer Service
  • Jackson Hewitt - 2357
  • Booneville, MS FULL_TIME
  • We are Jackson Hewitt, Working Hard for the Hardest Working. In a world where the hardest working Americans are strapped for both time and money, Jackson Hewitt is on a mission to be their advocate. F...
  • 1 Month Ago

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Customer Service
  • Jackson Hewitt - 2357
  • Iuka, MS PART_TIME
  • We are Jackson Hewitt, Working Hard for the Hardest Working. In a world where the hardest working Americans are strapped for both time and money, Jackson Hewitt is on a mission to be their advocate. F...
  • 2 Months Ago

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0 Top Customer Service Executive jobs found in Florence, AL area

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Service Advisor - Truck Care
  • Loves Travel Stops & Country Store
  • Tuscumbia, AL
  • Req ID: 437133 Address: 2048 Highway 20 Tuscumbia, AL, 35674 Benefits: * Paid Time Off * Flexible Scheduling * 401(k) – ...
  • 4/24/2024 12:00:00 AM

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Phlebotomist
  • Octapharma Plasma
  • Florence, AL
  • Want to Expand your career-development potential, your ability to help donors and patients, and your access to professio...
  • 4/24/2024 12:00:00 AM

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Pet Groomer
  • Aussie Pet Mobile
  • Florence, AL
  • Benefits/Perks Paid Training PTO Commission & Tips Competitive Compensation We provide a Mercedes-Benz Van fully equippe...
  • 4/24/2024 12:00:00 AM

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AE - Merchandising Team Leader (Assistant Manager) - US
  • AMERICAN EAGLE OUTFITTERS INC.
  • Florence, AL
  • BE PART OF SOMETHING REAL YOUR ROLE As the full-time Merchandising Team Leader, you are the Store Team Leader's "go-to" ...
  • 4/24/2024 12:00:00 AM

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Customer Service Representative-2407
  • Checkngo
  • Muscle Shoals, AL
  • Customer Service Representative-2407 page is loaded **Customer Service Representative-2407** **Customer Service Represen...
  • 4/23/2024 12:00:00 AM

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Customer Service & Sales - Client Partner
  • Renovation Brands
  • Florence, AL
  • Job Description Job Description Client Partner Baseboarders @ Renovation Brands About the Role: Baseboarders™ is looking...
  • 4/22/2024 12:00:00 AM

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Cashier
  • Rural King
  • Muscle Shoals, AL
  • About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offe...
  • 4/22/2024 12:00:00 AM

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Customer Service Advisor
  • Pep Boys Inc
  • Athens, AL
  • **** **Customer Service Advisor** **Customer Service Advisor** **Requisition ID:** 113759 **Category:** Stores **Positio...
  • 4/20/2024 12:00:00 AM

Florence is a city in, and the county seat of, Lauderdale County, Alabama, United States, in the state's northwest corner. According to the 2010 census, the city's population was 39,319. Florence is the largest and principal city of the Florence-Muscle Shoals Metropolitan Statistical Area (which includes Muscle Shoals, Sheffield, and Tuscumbia metropolitan areas in Colbert and Lauderdale counties). Florence is considered northwestern Alabama's primary economic hub. Annual tourism events include the W. C. Handy Music Festival in the summer and the Renaissance Faire in the fall. Landmarks in Flo...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Customer Service Executive jobs
$210,801 to $316,943
Florence, Alabama area prices
were up 1.3% from a year ago

Top Customer Service Executive in New Suffolk, NY
American Airlines is shuffling some of its top executives after a key departure and struggles with its operations that led to hundreds of flight cancellations and long delays over the past few months.
December 13, 2019