Top Customer Service Executive plans and directs all aspects of an organization's customer service policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Being a Top Customer Service Executive provides leadership to establish direction and initiatives for service operations. Ensures that service policies and practices align with overall organizational direction and objectives. Additionally, Top Customer Service Executive leads a high quality customer support organization and instills a strong service culture that demonstrate industry best practices. Utilize service metrics and analytics to refine and continuously improve service delivery. Requires a bachelor's degree or equivalent. Typically reports to top management. The Top Customer Service Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Customer Service Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Job Description
Rogers Group is currently seeking candidates to fill the CUSTOMER SERVICE REPRESENTATIVE I position for the Butler Sand Plant, Butler, GA .
Candidates must be motivated, safety conscious individuals with good multi-tasking skills to operate our Truck Scale system, take customer orders, and dispatch trucks.
Performs general clerical duties in accordance with established procedures; requiring some judgement in the accounting, and billing support.
Must be willing to work flexible hours and overtime, including Saturdays.
Job Requirements :
Wages starting at $20.00 / hr. Starting wage will be based on experience. Overtime available and extensive medical and retirement benefits are included.
QUALIFICATIONS
As a Rogers Group employee, you will have access to our competitive company perks, including :
RGI EEO Statement
An Equal Opportunity Employer seeking candidates without regard to age, race, national origin, gender, disability, veteran status, gender identity, sexual orientation, or any other protected status.
All applications are accepted online at www.rogersgroupinc.com
About Us
Rogers Group, headquartered in Nashville, TN is a 115-year-old privately held aggregates and asphalt highway construction company with quarry and asphalt construction operations in 9 states with 3,000 employees.
The company has the distinction of being recognized as the largest privately held crushed stone producer in the United States.
RGI EEO Statement
An Equal Opportunity Employer seeking candidates without regard to age, race, national origin, gender, disability, veteran status, gender identity, sexual orientation or any other protected status.
All applications are accepted online at www.rogersgroupinc.com
Last updated : 2024-04-23
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