Top Customer Service Executive jobs in Fresno, CA

Top Customer Service Executive plans and directs all aspects of an organization's customer service policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Being a Top Customer Service Executive provides leadership to establish direction and initiatives for service operations. Ensures that service policies and practices align with overall organizational direction and objectives. Additionally, Top Customer Service Executive leads a high quality customer support organization and instills a strong service culture that demonstrate industry best practices. Utilize service metrics and analytics to refine and continuously improve service delivery. Requires a bachelor's degree or equivalent. Typically reports to top management. The Top Customer Service Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Customer Service Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)

E
Executive Director
  • Executive Director
  • Madera, CA FULL_TIME
  • The Executive Director (Director) is the chief executive officer of the Madera County Economic Development Commission (MCEDC), a joint powers agency comprised of the County of Madera, the City of Madera, and the City of Chowchilla.

    The Director is charged with the overall formulation and implementation of a comprehensive program of economic development that serves the entire County of Madera; the hiring, training, and supervision of the MCEDC staff, and generating the MCEDC budget. The Director will report directly to and receive supervision from the MCEDC Executive Committee.

    Outline of Duties and Responsibilities:

    • Develops the comprehensive economic development plan and strategies for the County of Madera, the City of Madera and the City of Chowchilla.
    • Establishes the MCEDC Program of work.
    • Prepares and implements the MCEDC annual budget
    • Serves as lead resource for economic development deal structuring and project management activities of the MCEDC
    • Acts as lead resource for recruiting and attracting major economic projects to the County of Madera, the City of Madera and the City of Chowchilla
    • Provides staff oversight for overall MCEDC industry recruitment and expansion strategies
    • Coordinates with the county and city departments to assist with development, expansion and business assistance projects
    • The acceptance of the professional and legal obligation for keeping project information confidential
    • Resources capital and secures financing for economic development projects
    • Develops and implements MCEDC public relations and marketing strategy
    • Serves as lead representative for the MCEDC relative to public speaking engagements and at related meetings, community forums and educational programs
    • Coordinates with MCEDC stakeholders to promote Madera County and its cities
    • Formulates and implements a county-wide resource assistance program for agencies and organizations engaged in economic development
    • Represents and has the ability to travel for MCEDC in in-state, out-of-state, and international economic development opportunities. Formulates an international program to promote Madera County and its cities
    • Serves in lead liaison capacity with all regional, state, and federal personnel and programs that might benefit Madera County and its cities
    • Provides research and analysis, interpret data and generates reports, proposals, and working documents relative to the economic development charge
    • Formulates and drafts MCEDC position statements relating to projects, programs, or issues of public policy concerning economic development
    • Oversees and/or prepares applications for state and federal programs
    • Serves as Administrative Officer for MCEDC and the MCEDC Executive Board
    • Provides direction to and supervision of the MCEDC staff
    • Provides oversight for all internal operations
    • Prepares agenda’s and staff reports for MCEDC monthly meetings

    _ Desired Qualifications:_

    _ Background_

    • Proven, successful track record in the field of economic/community development
    • Project management and “deal making” experience
    • Strong planning and organizational skills
    • Proven leadership ability
    • Public speaking and presentation skills
    • Extremely strong writing and analytical skills
    • Capacity for establishing and maintaining communications with a wide variety of stakeholders
    • Experience in staff supervision and organizational operations
    • Ability to creatively solve problems

    Knowledge of

    • Board/Commission relationships
    • Business & industry operations
    • State and local government
    • Commercial/Retail Real Estate
    • Stakeholder outreach & community relations
    • Marketing and public relations

    Personal Qualities

    • Superior work ethic and attitude
    • Capacity to thrive on success
    • Excellent interpersonal skills
    • Extremely well organized
    • Highly creative ability
    • Strength and presence of character and integrity

    Minimum Experience/Education:

    The ideal candidate will have a proven record of successful leadership experience in an economic development organization or related business enterprise; graduation from an accredited college or university, with at least a Bachelor’s degree in relevant field (e.g. Business, Public Administration, Community Leadership etc.); a minimum of 5 years of full-time experience in an economic/ community development, business or related setting, where the level of responsibility would be consistent with and demonstrate proficiency in the required tasks.

    Other:

    A valid California Driver’s License and reliable transportation is required. Essential duties require the following physical skills and/or work environment: Ability to walk, kneel, crouch, stoop, squat, twist, climb and life 25 lbs.; exposure to the outdoors, ability to travel to different sites and locations.

    Equal Opportunity Employer:

    The Madera County Economic Development Commission does not discriminate on the basis of race, religious creed, color, national origin, ancestry, disability, medical condition, marital status, sexual orientation, sex, age, in any of its programs and activities.

    Compensation: $110,000 to $133,678 plus benefits package.

    Email cover letter and resume to MCEDC at info@maderacountyedc.com

    Deadline: 5pm- April 19, 2024

    Job Type: Full-time

    Pay: $110,000.00 - $133,678.00 per year

    Ability to Commute:

    • Madera, CA 93637 (Required)

    Ability to Relocate:

    • Madera, CA 93637: Relocate before starting work (Required)

    Willingness to travel:

    • 25% (Required)

    Work Location: In person

  • 1 Day Ago

P
Customer Service
  • Pizza Hut
  • Fresno, CA FULL_TIME
  • Working at Pizza Hut is about making hungry people happy. Its about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face...
  • 20 Days Ago

P
Customer Service
  • Pizza Hut
  • MADERA, CA FULL_TIME
  • FullTime Customer Service Vacancy working for Pizza Hut at MADERA CA
  • 20 Days Ago

P
Customer Service
  • Pizza Hut
  • LEMOORE, CA FULL_TIME
  • FullTime Customer Service Vacancy working for Pizza Hut at LEMOORE CA
  • 20 Days Ago

P
Customer Service
  • Pizza Hut
  • VISALIA, CA FULL_TIME
  • FullTime Customer Service Vacancy working for Pizza Hut at VISALIA CA
  • 21 Days Ago

P
Customer Service
  • Pizza Hut
  • HANFORD, CA FULL_TIME
  • FullTime Customer Service Vacancy working for Pizza Hut at HANFORD CA
  • 22 Days Ago

Filters

Clear All

Filter Jobs By Location
  • Filter Jobs by companies
  • More

0 Top Customer Service Executive jobs found in Fresno, CA area

5
Customer Service Specialist
  • 52 Concepts, inc
  • Fresno, CA
  • The customer comes first within the hospitality industry and that is no exception at our company. Our Customer Service S...
  • 3/28/2024 12:00:00 AM

T
Security K9 Handler, Full-Time, Rotating
  • Trinity Health Corporation
  • Fresno, CA
  • Employment Type: Full time Shift: Rotating Shift Description: Reporting to the Supervisor Security, Security, this posit...
  • 3/28/2024 12:00:00 AM

C
Customer Support Representative, North America West
  • Circle International Bermuda Limited.
  • Fresno, CA
  • **Customer Support Representative, North America West** at Circle Fresno - will also consider remote in US Circle is a g...
  • 3/28/2024 12:00:00 AM

L
Customer Support Agent - Solar Fresno, California
  • Lifestyle Furniture Corporation
  • Fresno, CA
  • **Customer Support Agent - Solar** Fresno, California | Full Time **Customer Support Agent** Location: Central Valley, C...
  • 3/28/2024 12:00:00 AM

A
Customer Service Agent
  • America Works Network of Companies
  • Fresno, CA
  • Job Description Job Description Job Title: Customer Service Agent – Ticket to Work Called "a company with a conscience",...
  • 3/27/2024 12:00:00 AM

M
Customer Service Representative ( REMOTE WORK )
  • Morphius Corp
  • Fresno, CA
  • MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that i...
  • 3/27/2024 12:00:00 AM

J
Cashier - Garden Vinyard Plaza
  • JCPenney
  • Selma, CA
  • General Description As a Cashier you are accountable for the customer service and sales experience including: maintainin...
  • 3/25/2024 12:00:00 AM

F
Client Service Associate
  • Fig Garden Wealth Management
  • Fresno, CA
  • Job Description Job Description JOB DESCRIPTION Cultivate and enhance new and existing relationships through active comm...
  • 3/24/2024 12:00:00 AM

Fresno (/ˈfrɛznoʊ/ FREZ-noh; Spanish for "ash tree") is a city in California, United States, and the county seat of Fresno County. It covers about 112 square miles (290 km2) in the center of the San Joaquin Valley, the southern portion of California's Central Valley. Named for the abundant ash trees lining the San Joaquin River, Fresno was founded in 1872 as a railway station of the Central Pacific Railroad before it was incorporated in 1885. The city has since become an economic hub of Fresno County and the San Joaquin Valley, with much of the surrounding areas in the Metropolitan Fresno regi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Customer Service Executive jobs
$244,359 to $367,388
Fresno, California area prices
were up 2.7% from a year ago

Top Customer Service Executive in New Suffolk, NY
American Airlines is shuffling some of its top executives after a key departure and struggles with its operations that led to hundreds of flight cancellations and long delays over the past few months.
December 13, 2019