Top Customer Service Executive jobs in Grand Rapids, MI

Top Customer Service Executive plans and directs all aspects of an organization's customer service policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Being a Top Customer Service Executive provides leadership to establish direction and initiatives for service operations. Ensures that service policies and practices align with overall organizational direction and objectives. Additionally, Top Customer Service Executive leads a high quality customer support organization and instills a strong service culture that demonstrate industry best practices. Utilize service metrics and analytics to refine and continuously improve service delivery. Requires a bachelor's degree or equivalent. Typically reports to top management. The Top Customer Service Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Customer Service Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Arborist- Top Trimmer
  • Lewis Tree Service
  • Allegan, MI FULL_TIME
  • At Lewis, we provide the stability of a long-standing, employee-owned company with the progressive nature of a growing, improvement-minded future. We’re the second-largest utility vegetation management company in North America… and always growing.

    We’re in the people success business, we just happen to trim trees.

     

    Why you’ll love being part of the Lewis Family:

    • We are empowered to share our talents. We care deeply. We conquer challenges. We respect our differences. We trust each other. We keep each other safe. Together, we do great things.
    • We offer for Non-Union positions:
      • Competitive pay 
      • Specialized paid training & certifications
      • Career advancement opportunities
      • Affordable health insurance plans including Dental, Vision and Health Savings Accounts
      • Retirement plans including Employee stock ownership and 401(k) plan
      • Paid time off
      • Employee assistance program

    We Believe…

    • That everyone on the team matters
    • That we don’t constrain workers in order to create safety, we ask workers what they need to do work safely, reliably, and productively.
    • That workers aren’t the problem; workers are the problem solvers.
    • That through diversity we build strength
    • That being an employee-owned company (ESOP), it provides future financial stability for our employees
    • That when you join the Lewis Tree Team, your potential is unlimited

    Why you'll love this Job:

    • You love the outdoors: you enjoy varying environments/weather, not afraid to get dirty, adventurous
    • You are open to new ideas: willing to listen and observe, humble
    • You are self-motivated: driven, strong work ethic, willing to “do what it takes”
    • You are adaptable: can think on your feet, nimble, flexible
    • You are collaborative: strong people skills, able to give and receive constructive feedback, willing to speak-up

     

    What you’ll do as a Top Trimmer/Climber at Lewis:

    • Be part of a tight-knit crew working in a team environment 
    • Perform line clearing and tree trimming duties for Lewis Tree Service’s utility customers including pruning treetops and limbs, trimming or removal of at-risk/damaged trees as well as removing broken limbs from wires, roofs, etc. 
    • Climb trees and operate a bucket for trimming and removals in and above the power lines. 
    • Prepare, operate, and maintain all tools and equipment including hand tools, chainsaws, chippers, and aerial lifts. 
    • Remove limbs and brush, cleanup and dispose of debris.  
    • Mixing and apply spray chemicals, preserving desirable vegetation 
    • Safeguard employees and the public from hazards in and around the working area. Help enforce on-the-job safety practices.

     

    What you’ll need:

    • Two years or more experience working as a Trimmer/Climber, working around utility lines.  
    • Knowledge of trees including identification, growth habits and correct arboriculture techniques for the trimming, pruning, repairing, maintaining and removing, as applicable to working close to energized conductors. 
    • Experience in tree climbing, knot tying and PPE 
    • Ability to perform physical labor such as lifting a minimum of 50 lbs. to shoulder height or more.  
    • Capable of operating two-handed equipment (chain saw, circular saw, etc.) and have the physical ability to endure extreme climate variances.  
    • Willing and able to obtain specialized training and certifications as required, such as Local, state and federal licenses
    • Ability to obtain First Aid and CPR cards
    • Pass a pre-employment drug test and job duty skills tests
    • Ability to obtain valid Driver’s License


    Our DEI Promise:

    Our commitment to Diversity, Equity, and Inclusion (DEI) is key to the success of our business. We respect the differences among us, and we leverage those differences to create an environment where all employees feel welcome and fairly treated. We seek the best solutions possible by attracting and engaging a diverse workforce where all perspectives are sought and valued.

     

     

    Lewis Tree Service is an equal employment opportunity employer committed to providing equal opportunity for both applicants and employees. Lewis Tree Service prohibits unlawful discrimination or harassment of employees and applicants on the basis of race, creed, color, national origin, sex, age (40 ), religion, disability, marital status, sexual orientation, genetic information, citizenship status, veteran status, or any other legally protected characteristic, all employment decisions, including but not limited to recruitment, hiring, compensation, training, apprenticeship, promotion, demotion, transfer, lay-off and termination, and all other terms and conditions of employment. Lewis Tree Service’s practices and policies are administered in accordance with applicable federal, state, and local laws.

     

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  • 27 Days Ago

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Customer Service Agent ( REMOTE )
  • Jill's Commercial Cleaning Service
  • Grand Rapids, MI FULL_TIME
  • We are seeking a highly motivated and friendly individual to join our team as a Customer Service Agent. In this role, you will be responsible for providing exceptional service and support to our value...
  • 24 Days Ago

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Customer Support Specialist
  • Service Express
  • Grand Rapids, MI FULL_TIME
  • This position is remote! The hours will be Monday-Friday from 10am-7pm ET. We are looking to add another Customer Support Specialist to our team! This position is responsible for providing support to ...
  • 2 Days Ago

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Customer Service
  • Big Dipper Ice Cream
  • Wayland, MI FULL_TIME
  • Big Dipper Ice Cream in Wayland, MI is now open year around and looking for multiple employees to join our team. We are located at 175 W Superior Street Wayland, MI. . Our ideal candidate is attentive...
  • 22 Days Ago

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Customer Service
  • Axios Professional Recruitment
  • Kentwood, MI FULL_TIME
  • Full-Time Customer Support Specialist with great benefits for immediate hire in Kentwood! Axios Professional Recruitment is currently seeking an experienced Customer Support Specialist to fill an open...
  • Just Posted

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Customer Service
  • PeopleLink Staffing Solutions
  • Caledonia, MI FULL_TIME
  • Scheduler/Customer Service Peoplelink Staffing Solutions, in partnership with a prominent business in the Caledonia, MI area, is seeking motivated candidates to join their team! A wide range of perks ...
  • 2 Days Ago

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0 Top Customer Service Executive jobs found in Grand Rapids, MI area

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INTERVENTIONIST II
  • Muskegon County
  • Muskegon, MI
  • Description of Work An Interventionist II, under general supervision of the Clinical Services Supervisor, is a part of a...
  • 4/26/2024 12:00:00 AM

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Teller/Member Service Representative
  • Meijer Credit Union
  • Grand Rapids, MI
  • Description Creating A financial peace of mind for our members is what we do at Meijer Credit Union. Originally establis...
  • 4/25/2024 12:00:00 AM

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Customer Service Representative
  • USSC Acquisition Corp
  • Grand Rapids, MI
  • Job Type Full-time Description United Safety and Survivability Corporation is committed to delivering the most innovativ...
  • 4/23/2024 12:00:00 AM

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Client Account Representative - Midwest | Remote
  • Power Pay
  • Grand Rapids, MI
  • Job Description Job Description Great opportunity to join our growing company! New opportunity to join our growing compa...
  • 4/22/2024 12:00:00 AM

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Manager, Customer Service
  • D&W Fresh Market
  • Grand Rapids, MI
  • At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our sup...
  • 4/22/2024 12:00:00 AM

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CASE MANAGER II
  • Muskegon County
  • Muskegon, MI
  • Description of Work A Case Manager II, under general supervision and review, provides and/or arranges comprehensive comm...
  • 4/22/2024 12:00:00 AM

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Patient Coordinator
  • Akumin Inc.
  • Grand Rapids, MI
  • The Patient Coordinator is responsible for performing a variety of customer service and patient care tasks to ensure a p...
  • 4/22/2024 12:00:00 AM

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Personal Lines Customer Service Representative
  • Snelling Staffing Services
  • Grand Rapids, MI
  • The Personal Lines Customer Service Representative handles various routine and specialized customer service duties and c...
  • 4/22/2024 12:00:00 AM

Grand Rapids is the second-largest city in Michigan, and the largest city in West Michigan. It is on the Grand River about 30 miles (48 km) east of Lake Michigan. As of the 2010 census, the city population was 188,040. In 2010, the Grand Rapids metropolitan area had a population of 1,005,648, and the combined statistical area of Grand Rapids-Muskegon-Holland had a population of 1,321,557. Grand Rapids is the county seat of Kent County. A historic furniture-manufacturing center, Grand Rapids is home to five of the world's leading office furniture companies, and is nicknamed Furniture City. Its ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Customer Service Executive jobs
$237,212 to $356,653
Grand Rapids, Michigan area prices
were up 1.3% from a year ago

Top Customer Service Executive in New Suffolk, NY
American Airlines is shuffling some of its top executives after a key departure and struggles with its operations that led to hundreds of flight cancellations and long delays over the past few months.
December 13, 2019