Top Customer Service Executive jobs in Helena, MT

Top Customer Service Executive plans and directs all aspects of an organization's customer service policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Being a Top Customer Service Executive provides leadership to establish direction and initiatives for service operations. Ensures that service policies and practices align with overall organizational direction and objectives. Additionally, Top Customer Service Executive leads a high quality customer support organization and instills a strong service culture that demonstrate industry best practices. Utilize service metrics and analytics to refine and continuously improve service delivery. Requires a bachelor's degree or equivalent. Typically reports to top management. The Top Customer Service Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Customer Service Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Customer Advocate I
  • Health Care Service Corporation
  • Helena, MT FULL_TIME
  • At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

    Come join us and be part of a purpose driven company who is invested in your future!

    Job Summary

    Under supervision, this position is responsible for working on the phone all day in a call center to assist members and physicians by responding to telephone and written inquiries in a prompt, accurate and objective manner. Duties include: conducting research; spends approximately 85% of the scheduled time on the phone according to business need.

    JOB REQUIREMENTS:

    • High school diploma OR GED.
    • 6 months customer service experience OR 6 months experience in an office environment.
    • Data entry and/or typing experience.
    • Interpersonal, verbal and written communication skills.
    • Analytical and organizational skills and independent decision making skills.
    • Ability to spend approximately 90% of the scheduled time on the phone according to business needs and sit for long periods of time with scheduled breaks.


    PREFERRED JOB REQUIREMENTS:

    • 9 months customer service experience.
    • Experience working with various lines of business, i.e. CDHP, Medicare, Wellness, and Disease Management.
    • Knowledge of medical terminology and anatomy.
    • Proven ability to learn quickly and adapt to change.
    • Referral preference given to applicants able to take and meet testing criteria.

    Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

    HCSC Employment Statement:

    HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

     

  • 16 Days Ago

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Client Service Executive
  • US012 Marsh & McLennan Agency LLC
  • Polaris, MT FULL_TIME
  • Company: Description: Client Service Executive Department: Employee Health & Benefits Summary Responsible for retention of existing business and the development of business within those assigned accou...
  • 25 Days Ago

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Customer Service Field Representative
  • CADC, LLC
  • Missoula, MT FULL_TIME
  • Organizer– CADC, LLC CADC, LLC is seeking qualified, highly motivated individuals to fill the role of Organizer. Organizers serve an important role on the front lines of today’s progressive fights, an...
  • 15 Days Ago

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Customer Service Representative
  • National Seating & Mobility
  • Helena, MT FULL_TIME
  • What is it like to work at NSM? National Seating & Mobility (NSM) serves a special mission. We provide each team member the opportunity to directly impact our clients’ lives. We are dedicated to provi...
  • 16 Days Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Helena, MT FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 17 Days Ago

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Cashier and Customer Service
  • Valley Drug & Variety
  • Stevensville, MT FULL_TIME
  • Customer Service Associate / CashierDuties:- Provide exceptional customer service by greeting and assisting customers in a friendly and professional manner- Process customer transactions accurately an...
  • 18 Days Ago

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0 Top Customer Service Executive jobs found in Helena, MT area

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Senior Solutions Advisor - Db2 Tools and z/OS
  • Rocket Software
  • Helena, MT
  • Rocket Software Senior Solutions Advisor - Db2 Tools and z/OS Helena , Montana Apply Now It's fun to work in a company w...
  • 4/24/2024 12:00:00 AM

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Personal Care Aide (PCA)
  • ambercare
  • Helena, MT
  • New Rates: Earn up to $19.96 per hour to start!! A Plus offers medical benefits and flexible hours. We are hiring now, s...
  • 4/24/2024 12:00:00 AM

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STORE CLERK $14/hr
  • Town Pump
  • Helena, MT
  • Town Pump is looking for a motivated and outgoing Store Clerk to join our team. Town Pump is a growing company, with eve...
  • 4/24/2024 12:00:00 AM

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CDL-A Truck Driver - Home Daily - Earn Up to $100k/Year + Benefits
  • Sysco
  • Helena, MT
  • Sysco is Hiring Local CDL-A Drivers in Montana! Earn Up to $100,000/Year - Up to a $10,000 Sign-On Bonus* Home Daily - H...
  • 4/24/2024 12:00:00 AM

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Personal Care Aide
  • ambercare
  • Helena, MT
  • New Rates: Earn up to $19.96 per hour to start!! A Plus offers medical benefits and flexible hours. We are hiring now, s...
  • 4/23/2024 12:00:00 AM

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Furniture Assembly Technician
  • SFS, Inc.
  • Helena, MT
  • Overview: Opportunity is part-time, on-going Assembly work for both in-store (Nationwide Office supply chain) and in-hom...
  • 4/23/2024 12:00:00 AM

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Medical Equipment Driver & Customer Service
  • Rotech Healthcare Inc.
  • Helena, MT
  • OVERVIEW: Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound car...
  • 4/23/2024 12:00:00 AM

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Customer Service Representative
  • Enterprise Holdings
  • Helena, MT
  • Overview: Start your career with Enterprise! Were hiring immediately for a Customer Service Representative at the Helena...
  • 4/20/2024 12:00:00 AM

Helena (/ˈhɛlɪnə/) is the state capital of the U.S. state of Montana and the county seat of Lewis and Clark County. Helena was founded as a gold camp during the Montana gold rush, and was established in 1864. Over $3.6 billion of gold was extracted in the city limits over a duration of two decades, making it one of the wealthiest cities in the United States by the late nineteenth century. The concentration of wealth contributed to the city's prominent, elaborate Victorian architecture. At the 2010 census Helena's population was 28,190, making it the fifth least populous state capital in the Un...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Customer Service Executive jobs
$212,513 to $319,517
Helena, Montana area prices
were up 3.1% from a year ago

Top Customer Service Executive in New Suffolk, NY
American Airlines is shuffling some of its top executives after a key departure and struggles with its operations that led to hundreds of flight cancellations and long delays over the past few months.
December 13, 2019