Top Customer Service Executive jobs in High Point, NC

Top Customer Service Executive plans and directs all aspects of an organization's customer service policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Being a Top Customer Service Executive provides leadership to establish direction and initiatives for service operations. Ensures that service policies and practices align with overall organizational direction and objectives. Additionally, Top Customer Service Executive leads a high quality customer support organization and instills a strong service culture that demonstrate industry best practices. Utilize service metrics and analytics to refine and continuously improve service delivery. Requires a bachelor's degree or equivalent. Typically reports to top management. The Top Customer Service Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Customer Service Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Production operator
  • Harland Clarke Customer Engagement Solutions
  • High Point, NC FULL_TIME
  • Company Description

    Harland Clarke, a Vericast business, is a premier marketing solutions company that accelerates profitable revenue growth for the many thousand businesses it serves directly by influencing consumer purchasing and transaction behavior at scale while engaging with over 120 million households daily.

    We are recognized as leading providers of incentives, advertising, marketing services, transaction solutions, customer data and cross-channel campaign management, and intelligent media delivery that create millions of customer touch points annually for their clients.

    For more information, visit http : / / www.vericast.com or follow Vericast on LinkedIn.

    Job Description

    Join our fabulous printing team in High Point, NC!

    Harland Clarke, a Vericast brand, offers a year-round TEMPERATURE CONTROLLED, BRIGHT, CLEAN manufacturing printing team-based environment.

    Here are just some of the benefits we offer after 30 days :

    • Your choice of Medical, Dental and Vision plans
    • 401(k) plan with Employer Match
    • Generous Paid Time Off
    • Holiday Pay (Eligible right away)
    • Tuition Assistance after 90 days
    • $750.00 for Referring a Friend

    Position Summary

    Harland Clarke, a Vericast business, is looking to add a Production Operator (DCIS) to the 2nd shift team. Typically works Monday - Friday, 3 : 00 PM - 11 : 30 PM.

    Key Duties / Responsibilities

    • Load DCIS feeder with stock, tags, and duplicates.
    • Inspect finished print products for quality to include damaged documents, double tags, duplicates, alignment, and name verification.
    • Gather and transfer finished product from conveyor to designated areas.
    • Perform minor maintenance functions such as cleaning print sensors, cleaning belts, inspecting hoses for leaks, and inspecting for worn parts.
    • Other duties as assigned

    Decision Making : Mechanical troubleshooting, production / priority decisions relating to maintenance and quality

    Qualifications

    Experience / Skills / Abilities Required :

    Average to above average mechanical ability helpful.

    Physical Requirements / Working Conditions : Manufacturing Environment - walking, standing, bending, twisting, grasping, reaching above and below shoulder, lifting up to 35 pounds on a regular basis and up to 70 pounds on occasion.

    Must wear hearing protection on the production floor.

    Additional Information

    • Hourly Pay Rate : $16.00 , plus $1.25 hourly shift differential (2nd shift)
    • Employer subsidized on-site medical clinic

    The ultimate compensation offered for the position will depend upon several factors such as skill level, cost of living, experience, and responsibilities.

    Vericast offers a generous total rewards benefits package that includes medical, dental and vision coverage, 401K plan and generous PTO allowance.

    A wide variety of additional benefits like life insurance, employee assistance and pet insurance are also available, not to mention smart and friendly coworkers!

    At Vericast, we dont just accept differences - we celebrate them, we support them, and we thrive on them for the benefit of our employees, our clients, and our community.

    As an Equal Opportunity employer, Vericast considers applicants for all positions without regard to race, color, creed, religion, national origin or ancestry, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other classifications protected by law.

    Applicants who have disabilities may request that accommodations be made in order to complete the selection process by contacting our Talent Acquisition team at talentacquisition@vericast.

    com. EEO is the law. To review your rights under Equal Employment Opportunity please visit : www.dol.gov / ofccp / regs / compliance / posters / pdf / eeopost.pdf.

    Last updated : 2024-04-23

  • Just Posted

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Customer Service
  • Dev Restaurants LLC
  • High Point, NC FULL_TIME
  • Customer ServiceAs a Customer Service person, you are responsible for establishing warm and sincere contact with each and every guest; setting up the drive thru, lobby, and front line areas; taking an...
  • 13 Days Ago

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Customer Service
  • THE NEW-INDY GROUP
  • High Point, NC OTHER
  • Job Details Level: Experienced Job Location: NC - High Point (1) - High Point, NC Position Type: Full Time Salary Range: Undisclosed Travel Percentage: None Job Shift: First Shift Job Category: Custom...
  • 1 Month Ago

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Cashier/Customer Service
  • Shinko Grill
  • High Point, NC PART_TIME,FULL_TIME
  • Motivated Cashier is needed at Shinko Grill. Looking for someone who is reliable, hardworking, and looking to advance his/her career in the restaurant industry. Pay is based on experience. Open availa...
  • 15 Days Ago

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Customer Service Representative
  • C0503 Waste Industries, LLC
  • High Point, NC FULL_TIME
  • The Cusomer Service Representative will assist in selling and promoting GFL’s solid waste services to businesses and industrial establishments by placing outgoing calls and handling incoming customer ...
  • 15 Days Ago

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Customer Sales and Service Representative
  • Furniture Solutions Network
  • High Point, NC FULL_TIME
  • SummaryThe Customer Sales and Service representative administers claims and manages interaction with customers by reviewing all customer claims, supporting photos, and customer information and documen...
  • 16 Days Ago

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0 Top Customer Service Executive jobs found in High Point, NC area

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Registered Client Service Associate
  • Morgan Stanley
  • Greensboro, NC
  • Position Summary: Registered Client Service Associates (CSAs) help shape the future of service by modernizing the client...
  • 4/24/2024 12:00:00 AM

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Customer Service Representative
  • Walmart
  • High Point, NC
  • **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
  • 4/24/2024 12:00:00 AM

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Membership Manager
  • Interior Design Society
  • High Point, NC
  • Description The Membership Manager oversees membership operations and serves as the primary representative of the IDS Me...
  • 4/24/2024 12:00:00 AM

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Customer Service Consultant
  • Hafele Singapore Pte Ltd
  • High Point, NC
  • ** Customer Service Consultant** **Job Category****:** Sales and Customer Supp **Requisition Number****:** CUSTO001660 S...
  • 4/23/2024 12:00:00 AM

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Customer Care Advocate (REMOTE)
  • Four Hands LLC
  • High Point, NC
  • **Four Hands** **Customer Care Advocate (REMOTE)** **Sales Operations - High Point, NC - Full Time** Our growing wholesa...
  • 4/23/2024 12:00:00 AM

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Field Service Representative
  • Stiles Machinery
  • High Point, NC
  • Stiles has been helping manufacturers nationwide increase their efficiency and productivity for more than 50 years. With...
  • 4/22/2024 12:00:00 AM

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Registered Client Service Associate
  • Morgan Stanley
  • Greensboro, NC
  • Position Summary: Registered Client Service Associates (CSAs) help shape the future of service by modernizing the client...
  • 4/21/2024 12:00:00 AM

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Customer Service Representative (REMOTE)
  • Four Hands LLC
  • High Point, NC
  • **Four Hands** **Customer Service Representative (REMOTE)** **Sales Operations - High Point, NC - Full Time** Four Hands...
  • 4/21/2024 12:00:00 AM

High Point is a city located in the Piedmont Triad region of the state of North Carolina. Most of the city is located in Guilford County, with portions spilling into neighboring Randolph, Davidson, and Forsyth counties. High Point is North Carolina's only city that extends into four counties. As of the 2010 census the city had a total population of 104,371, with an estimated population of 108,629 in 2014. High Point is currently the ninth-largest municipality in North Carolina, and the 259th largest city in America. High Point is known for its furniture, textiles, and bus manufacturing. The ci...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Customer Service Executive jobs
$232,077 to $348,932
High Point, North Carolina area prices
were up 1.5% from a year ago

Top Customer Service Executive in New Suffolk, NY
American Airlines is shuffling some of its top executives after a key departure and struggles with its operations that led to hundreds of flight cancellations and long delays over the past few months.
December 13, 2019