Top Customer Service Executive jobs in Huntsville, AL

Huntsville, AL FULL_TIME

• Obtain and deliver read ahead material for management's scheduled meetings and distribute to attendees.
• Prepare travel requests; arrange travel and lodging arrangements; arrange and coordinate a schedule for visits.
• Maintain conference room reservation schedules for the purpose of coordinating meetings, visits, and appointments.
• Enter data and maintain office databases such as organizational charts, personnel accountability, travel, training, and budget.
• Enter and maintain professional data.
• Serve as records manager and maintain office files.
• Collect, review, archive forms (such as leave requests, employee work schedules, and telework applications), and enter data into the timekeeping system for branch chief review.
• Coordinate, define structure, and organize electronic materials, presentations and documents using databases, servers, and SharePoint sites.
• Prepare property turn-ins

• Prepare, review and process training requests, travel vouchers, conference requests, personnel related documents, and technical report staffing for conformance to policy and procedures prior to the appropriate authoritative signature.
• Gather and organize completed personnel documents and delivering completed document packages for personnel actions to include civilians, contractors, students, guest researchers, etc.

• Receive and screen visitors and phone calls. Professionally answer office manager telephone line, take messages, and refer calls and visitors to appropriate staff.
• Operate shared office equipment, to include copy machine, scanners, facsimile machine, computers, printers, and shredders, and as needed submit repair requests.
• Follow standard operating procedures (SOP) and Internal Operating Procedures (IOPs) provided as Government Furnished Information (GFI) at contract award, related to functions such as personnel accountability, security, and safety.
• Prepare and review correspondence (e.g., minutes, information papers, reports, queries, taskers) for grammatical errors, proper tone, accuracy, clarity, and formatting. Make corrections and retypes as necessary.
• Participate as a member of Integrated Product Teams (IPTs) or groups developing changes or improvements to administrative processes and procedures
  

The Executive Administrative Assistant position shall have the following qualifications:

• Bachelor's degree from an accredited university or college with eight (8) year or more years of general office assistant experience. Educational requirement may be waived if the candidate has ten (10) or more years of experience.
• Knowledge and/ experience using Microsoft Office Suite, specifically Power Point, Excel, and Word.
• Ability to communicate orally and in writing.
• Experience operating standard office equipment, to include telephones, copy machine, scanners, facsimile machine, computers, printers, and shredders.