Top Customer Service Executive jobs in Lancaster, PA

Top Customer Service Executive plans and directs all aspects of an organization's customer service policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Being a Top Customer Service Executive provides leadership to establish direction and initiatives for service operations. Ensures that service policies and practices align with overall organizational direction and objectives. Additionally, Top Customer Service Executive leads a high quality customer support organization and instills a strong service culture that demonstrate industry best practices. Utilize service metrics and analytics to refine and continuously improve service delivery. Requires a bachelor's degree or equivalent. Typically reports to top management. The Top Customer Service Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Customer Service Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Columbia, PA FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.

    General Summary

    As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.



    Principle Duties and Responsibilities:


    • Provides customer engagement in positive and approachable manner.
    • Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
    • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
    • Independently stocks shelves and recovers merchandise in the store.
    • Accurately handles customer funds and processes transactions using the POS system.
    • Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
    • Performs all other duties as assigned in order to maintain an effective and profitable store operation.

    Position Requirements:

    Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.

    Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

    Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.

    Availability: Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.

    Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
  • 18 Days Ago

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Customer Service Leader
  • Royal Farms
  • Lancaster, PA FULL_TIME
  • The Customer Service Leader (CSL) works in support of the leadership team to facilitate the completion of all store-level tasks. The CSL performs a variety of tasks related to different areas of the s...
  • 19 Days Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Lancaster, PA FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 20 Days Ago

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Automotive Customer Service Advisor
  • Pep Boys
  • Lancaster, PA FULL_TIME
  • Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the servi...
  • 20 Days Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Quarryville, PA FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 21 Days Ago

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Automotive Customer Service Advisor
  • Auto Plus
  • Lancaster, PA FULL_TIME
  • Store Manager of ServiceDays, Nights, Weekend, HolidaysService Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product an...
  • 21 Days Ago

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0 Top Customer Service Executive jobs found in Lancaster, PA area

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Service Desk Team Lead
  • High Companies
  • Lancaster, PA
  • GENERAL DESCRIPTION: The Service Desk Lead plays a critical role in providing day-to-day support of High Companies’ end ...
  • 3/28/2024 12:00:00 AM

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Client Service Associate/Inside Sales - Graphics and Print
  • Allegra Image360
  • Harrisburg, PA
  • Job Description Job Description We are seeking a Client Service Associate/Inside Sales - Graphics And Print to join our ...
  • 3/28/2024 12:00:00 AM

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Customer Success/Support Associate - Tech Industry
  • Empire Workforce Solutions, Professional Staffing Division
  • Lancaster, PA
  • Job Description Job Description Overview: Our client, a long-established and growing technology firm that offers digital...
  • 3/27/2024 12:00:00 AM

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Associate Director of Patient Services - Lancaster, PA
  • Compass Group USA Inc
  • Lancaster, PA
  • Morrison Healthcare $5,000 SIGN-ON BONUS AND RELOCATION OFFERED! Salary: [[$80,000-$90,000]] Other Forms of Compensation...
  • 3/27/2024 12:00:00 AM

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FT Customer Experience Associate - Work From Home>
  • Alma
  • Lancaster, PA
  • [Customer Service / Remote] - Anywhere in U.S. / $23 per hour / May 21st Start Date / Health, dental and vision / 401k /...
  • 3/27/2024 12:00:00 AM

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Field Service Representative
  • The Mice Groups, Inc.
  • Lancaster, PA
  • Pay for this role is $55,000 to $58,000 Title: Field Service Rep (Technician / FSR Location: Lancaster, PA (Onsite Role)...
  • 3/25/2024 12:00:00 AM

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Senior Client Service Associate
  • Select Recruiting Group, LLC
  • West Chester, PA
  • Senior Institutional Client Service Associate Our client, an Investment Management Firm located in West Chester, PA, is ...
  • 3/24/2024 12:00:00 AM

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Customer Service Representative
  • Winter's Heating & Air Conditioning
  • Lancaster, PA
  • Job Description Job Description We are seeking a Customer Service Representative to join our team! You will be responsib...
  • 3/24/2024 12:00:00 AM

Lancaster (/ˈlæŋkəstər/ LANG-kə-stər) is a city located in South Central Pennsylvania which serves as the seat of Pennsylvania's Lancaster County and one of the oldest inland towns in the United States. With a population of 59,322, it ranks eighth in population among Pennsylvania's cities. The Lancaster metropolitan area population is 507,766, making it the 101st largest metropolitan area in the U.S. and second largest in the South Central Pennsylvania area. The city's primary industries include healthcare, tourism, public administration, manufacturing, and both professional and semi-professi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Customer Service Executive jobs
$238,921 to $359,212
Lancaster, Pennsylvania area prices
were up 1.5% from a year ago

Top Customer Service Executive in New Suffolk, NY
American Airlines is shuffling some of its top executives after a key departure and struggles with its operations that led to hundreds of flight cancellations and long delays over the past few months.
December 13, 2019