Top Customer Service Executive jobs in Pittsburgh, PA

Top Customer Service Executive plans and directs all aspects of an organization's customer service policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Being a Top Customer Service Executive provides leadership to establish direction and initiatives for service operations. Ensures that service policies and practices align with overall organizational direction and objectives. Additionally, Top Customer Service Executive leads a high quality customer support organization and instills a strong service culture that demonstrate industry best practices. Utilize service metrics and analytics to refine and continuously improve service delivery. Requires a bachelor's degree or equivalent. Typically reports to top management. The Top Customer Service Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Customer Service Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)

J
Customer Service Representative
  • J&A Service Experts
  • Pittsburgh, PA FULL_TIME
  • Overview

    | Stability | Competitive Weekly Pay Benefits | Growth Opportunities/Training |

    J&A  is looking to find the best Customer Service Representatives for Full time work. If you want to trade doubt for direction and find a place to focus on your career, come join our top tier team!

     

    The shift would be Tues - Sat 9:30-6 or later. 

    Why Join This Team:

    • Paid training

    What you will do:

    • Call customers from prior day for quality check
    • Call maintenance customers and schedule visits
    • Call on customer list to offer promotions
    • Follow up on reviews positive and negative
    • General inbound customer service

    What you bring:

    • Previous customer service experience
    • Strong attention to details
    • Conscientious, team player
    • Honesty integrity, quality craftsmanship and a good attitude
    • J&A may conduct a pre-employment background check and drug test, subject to applicable law

    Who WE Are:

    We have a small business feel, but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.

    We are an Equal Employment Opportunity Employer

    Responsibilities

     

    What you will do: 

    • Call customers from prior day for quality check 
    • Call maintenance customers and schedule visits 
    • Call on customer list to offer promotions 
    • Follow up on reviews positive and negative 
    • General inbound customer service  

     

    What you bring: 

    • Previous customer service experience 
    • Strong attention to details 
    • Conscientious, team player 
    • Honesty integrity, quality craftsmanship and a good attitude 
    • Clear background check and drug screen 

     

    Qualifications

    Who WE Are:   

      

    We are a family-owned and operated company, with a small business feel, but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.   

      

    We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match. With no salary cap, your effort determines your paycheck!     

    If this sounds like something you would like to join for a long-term career move, apply today!   

  • 5 Days Ago

V
Customer Service Representative
  • Vogel Disposal Service, INC
  • Mars, PA FULL_TIME
  • Customer Service RepresentativeVogel Disposal Service, Inc. is seeking a customer service representative to work in our fast-paced call center environment and provide excellent customer service. ESSEN...
  • 1 Month Ago

F
Customer Service Representative
  • Fire Fighter Sales & Service Co.
  • Warrendale, PA OTHER
  • Job Details Job Location: Fire Fighter Sales and Service Company - Warrendale, PA Salary Range: Undisclosed DescriptionRated One of the 2021 - 2023 Top Workplaces in the Greater Pittsburgh Area Fire F...
  • 6 Days Ago

E
Executive - Medical Record Management - Document Processor, Healthcare
  • EXL Service
  • Pittsburgh, PA FULL_TIME
  • EXL Health is looking for Document Processors on our Medical Record Management Team. This position is located in our Pittsburgh, PA office in the Robinson Area. Document Processor Responsibilities inc...
  • 13 Days Ago

L
Top maintenance tech/home service professional..Huge Opportunity..Nail 2024
  • Loft Home Services
  • Pittsburgh, PA FULL_TIME
  • Earn a fortune $24-34 per hour( )Earn OT if you want( )Tool Allowance( )Paid birthday off( )more fun and laughs! Do you want a job where you earn top dollar and love coming to work? It sounds great bu...
  • 1 Month Ago

A
Overnight (11:00 pm-7:00 am) Full Time Customer Service Operator
  • Allegheny Answering Service
  • Pittsburgh, PA FULL_TIME
  • OVERNIGHT (11:00 pm - 7:00 am) Customer Service Representative – Full Time - LOCAL TO PITTSBURGH, PA ONLY The primary role is to answer inbound calls and dispatch messages for; government agencies, ge...
  • 7 Days Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Top Customer Service Executive jobs found in Pittsburgh, PA area

J
Cashier - Robinson Town Ctr
  • JCPenney
  • Pittsburgh, PA
  • General Description As a Cashier you are accountable for the customer service and sales experience including: maintainin...
  • 3/19/2024 12:00:00 AM

C
Commercial HVAC Field Service Coordinator
  • Carrier
  • Pittsburgh, PA
  • **Country:** United States of America **Location:** CAP01: CCS-Bridgeville, PA 1011 Alcon Street, Pittsburgh, PA, 15220 ...
  • 3/19/2024 12:00:00 AM

P
Bilingual Spanish Required Customer Service Representative
  • PNC Financial Services Group, Inc.
  • Pittsburgh, PA
  • Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. ...
  • 3/19/2024 12:00:00 AM

P
Field Services Scheduling Coordinator
  • ProMinent Fluid Controls Inc
  • Pittsburgh, PA
  • Job Description Job Description ProMinent Fluid Controls is the reliable solutions partner for Water and Wastewater trea...
  • 3/19/2024 12:00:00 AM

B
Manager Customer Success- Digital Marketing Solutions- Team Lead (Remote)
  • Broadridge Financial Solutions
  • Pittsburgh, PA
  • At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If youre passionate...
  • 3/18/2024 12:00:00 AM

M
Call Service Specialist/Scheduler (Remote)
  • Medix
  • Pittsburgh, PA
  • Job Title: Remote Ophthalmology Service Specialist Location: Pittsburgh, PA - Initial in-person training, then remote Ho...
  • 3/17/2024 12:00:00 AM

T
Patient Access Representative
  • Trinity Health
  • Pittsburgh, PA
  • Employment Type: Full timeShift: Day Shift Description: REQUIREMENTS: High School Diploma or GED, with business curricul...
  • 3/17/2024 12:00:00 AM

J
Cashier- Ross Park Mall
  • JCPenney
  • Pittsburgh, PA
  • General Description As a Cashier you are accountable for the customer service and sales experience including: maintainin...
  • 3/15/2024 12:00:00 AM

Pittsburgh (/ˈpɪtsbɜːrɡ/ PITS-burg) is a city in the Commonwealth of Pennsylvania in the United States, and is the county seat of Allegheny County. As of 2018, a population of 308,144 lives within the city limits, making it the 63rd-largest city in the U.S. The metropolitan population of 2,362,453, is the largest in both the Ohio Valley and Appalachia, the second-largest in Pennsylvania (behind Philadelphia), and the 26th-largest in the U.S. Pittsburgh is located in the south west of the state, at the confluence of the Allegheny, Monongahela, and Ohio rivers. Pittsburgh is known both as "the ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Customer Service Executive jobs
$240,213 to $361,155
Pittsburgh, Pennsylvania area prices
were up 1.9% from a year ago

Top Customer Service Executive in New Suffolk, NY
American Airlines is shuffling some of its top executives after a key departure and struggles with its operations that led to hundreds of flight cancellations and long delays over the past few months.
December 13, 2019