Top Customer Service Executive plans and directs all aspects of an organization's customer service policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Being a Top Customer Service Executive provides leadership to establish direction and initiatives for service operations. Ensures that service policies and practices align with overall organizational direction and objectives. Additionally, Top Customer Service Executive leads a high quality customer support organization and instills a strong service culture that demonstrate industry best practices. Utilize service metrics and analytics to refine and continuously improve service delivery. Requires a bachelor's degree or equivalent. Typically reports to top management. The Top Customer Service Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Customer Service Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Join Farmers Insurance - Quayle Agency, a reputable insurance agency located in Pocatello, Idaho. We are seeking a dedicated and enthusiastic Customer Service and Sales Representative to join our team.
As an integral part of our agency, you will provide exceptional customer service while assisting clients with their insurance needs.
In this role, you will be responsible for building positive relationships with clients, answering their inquiries, and providing insurance quotes.
Your excellent communication skills, attention to detail, and problem-solving abilities will be key as you handle a wide range of customer service tasks, including policy updates, claim assistance, and billing inquiries.
If you are a self-motivated individual with a passion for providing exceptional customer service and want to be part of a dynamic team, apply today!
Benefits
Annual Base Salary Commission Bonus Opportunities
Paid Time Off (PTO)
Life Insurance
Hands on Training
Mon-Fri Schedule
Responsibilities
Requirement
Last updated : 2024-04-11
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0 Top Customer Service Executive jobs found in Pocatello, ID area