Top Customer Service Executive plans and directs all aspects of an organization's customer service policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Being a Top Customer Service Executive provides leadership to establish direction and initiatives for service operations. Ensures that service policies and practices align with overall organizational direction and objectives. Additionally, Top Customer Service Executive leads a high quality customer support organization and instills a strong service culture that demonstrate industry best practices. Utilize service metrics and analytics to refine and continuously improve service delivery. Requires a bachelor's degree or equivalent. Typically reports to top management. The Top Customer Service Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Customer Service Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Pay : $10 to $15 / hr tips
Jason’s Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason’s Deli, we work hard to ensure that our employees are rewarded with advancement, recognition, and quality of life.
We strive to create an opportunity for all of our employees to have a chance to grow with the company. In 2018, we established our Career Path, a self-paced, gradual step program that takes a brand new employee all the way to the managing partner level.
At Jason’s Deli, we believe our employees are what makes us a place where people both love to eat and love to work. As our founder, Joe Tortorice Jr.
said, "We're in the people business. We just happen to make sandwiches."
Our Restaurant Customer Service Team Members are able to prioritize work tasks while anticipating customers’ needs, coordinate with co-workers to ensure an out-of-this-world dining experience, maintain an organized system to keep track of multiple take out and delivery orders, ensuring accuracy and customer satisfaction in a fast-paced environment, and have the ability to maintain cleanliness throughout the deli and dining room while following sanitation guidelines.
Who We Are :
At Jason’s Deli, it is our promise to provide a Great Place to Work. We strive to maintain a culture of engagement in which employees can truly be themselves, continuously developing and thriving.
Embracing diversity and inclusion is not only the right thing to do, but it is WHO WE ARE at Jason's Deli.
We Love People Who :
Our People Love :
ESSENTIAL FUNCTIONS OF THE POSITION : Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Our Purpose is to Improve The Lives Of Others Through The Nourishment Of The Body, Mind, Heart, and Spirit.
Our Mission is to Make Every Customer Happy.
Check out our Jason’s Deli Career Path video to learn about our career path and advancement opportunities!
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Jason’s Deli appreciates and values diversity. EOE
Last updated : 2024-04-07
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