Top Customer Service Executive jobs in Portland, ME

About us

Top Notch Automotive INC is a small business in Waterboro, ME. We are fast-paced and professional.

Our work environment includes:

• Modern office setting
• On-the-job training
• Lively atmosphere

We are seeking a full time skilled & experienced Service Advisor / Manager to join our team. A successful candidate will possess excellent customer service skills & a working knowledge of mechanical repairs. The ideal candidate is someone who is comfortable in a fast paced environment & is able to work independently while simultaneously providing assistance to customers & co workers as needed. We are looking for a detail oriented professional who will ensure that all customers are provided with top-notch customer service, consultation & explanation of required automotive services as well as sales & scheduling, someone who is also willing to continually improve their knowledge of car repair

Responsibilities:

· Arriving 15 minutes prior to opening to perform opening duties

· Responsible for the visual presentation of the facility

· Answer customers questions

· Speak with customers about their vehicles

· Handle intake of customers & their vehicles

· Handle scheduling

· Write estimates

· Place orders

· Keep track of inventory & replenish stock as needed

· Be friendly and approachable while explaining things in a way that customers can understand.

· Answer phones & answer questions customers may have regarding their repairs or estimate.

· Assist technicians in the shop as needed

Job Type: Full-time

Benefits:

• Employee discount
• Paid time off

Day range:

• Monday to Friday

Shift:

• Day shift

License/Certification:

• Driver's License (Required)

Work Location: In person