Top Customer Service Executive jobs in Pueblo, CO
Top Customer Service Executive plans and directs all aspects of an organization's customer service policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Being a Top Customer Service Executive provides leadership to establish direction and initiatives for service operations. Ensures that service policies and practices align with overall organizational direction and objectives. Additionally, Top Customer Service Executive leads a high quality customer support organization and instills a strong service culture that demonstrate industry best practices. Utilize service metrics and analytics to refine and continuously improve service delivery. Requires a bachelor's degree or equivalent. Typically reports to top management. The Top Customer Service Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Customer Service Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Recently Added Top Customer Service Executive jobs
Customer Account Executive (Inside Sales)
- Comcast
-
Pueblo, CO
FULL_TIME
-
Comcast is currently hiring for Customer Account Executives (Inside Sales) and we want you to join our REMOTE customer service team today! We offer benefits to employees on their first day of employment. The ideal candidate is someone looking for a long-term career and is eager to be a part of our growing team!
The pay is base hourly targeted commission and ranges up to $20.15 - $23.65/hour all in (base hourly pay rate ranges from $11.50 - $16/hour). Our average performers make between $40k-50k annually.
So, what is this great job? Your main responsibility will be selling Comcast products and services that are both current and emerging. You will approach sales as a way of helping our customers receive the best value for their money. You should be service-oriented individuals, able to communicate effectively and display a professional and positive demeanor. You will relate well to the customer, think and exercise sound judgment, and act responsibly in the customer’s and the company’s interest.
GREAT PERKS AND BENEFITS:- Competitive salary based on experience
- Benefit packages effective on day 1 - Eligible to enroll in medical, dental, vision
- 401k available after 90 days
- Paid training
- Free Comcast/Xfinity courtesy services (cable, high speed internet, etc.) * (Must be in a Comcast serviceable area)
- Paid time-off (PTO), Paid vacation, flex time, and floating holidays; generous PTO package after first 90 days of employment
- Tuition Reimbursement (where applicable)
- Discounts on Comcast/Xfinity Voice, OnDemand, and Personal Security Services (PSS)
CORE RESPONSIBILITIES:- Ability to create value around all of our products and services and tailor a package to fit our customer's needs.
- Win as a team-Relationship management skills and openness to feedback.
- Maintain a courteous and friendly attitude when interacting with customers in a constant changing environment.
- Build a positive work relationship with customers to enhance the image and public perception of a company.
- Present, promote and sell products/services using solid arguments to existing and prospective customers.
- Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
- Strive to exceed overall performance goals of the organization.
- The sales representatives usually sit at workstation for a long duration using a computer and headset to interact with customers, in a call center environment.
- Ability to execute successfully on an expected call flow on every interaction.
- Interacts with customers via telephone, e-mail, or face-to-face to assist with a variety of customer inquiries and issues. Must be able to wear telephone headset and manipulate objects such as pen, keyboard, and mouse.
- Elicits and records customer information and inquiries using a computerized system.
- Stays up-to-date with current and emerging communications and entertainment technologies for both the Company and its competition.
- Recognizes, conveys, promotes, and sells products and service value. Articulates our competitive advantage. Maintains excellent oral and written communication skills, with demonstrated ability to articulate relevant information and directions in an organized and concise manner.
- Demonstrates closing techniques consistently, repeatedly, and in a timely manner.
- Demonstrates the ability to establish and maintain effective relationships with customers delivering the Comcast Quality Experience (CQE). Acts as an Ambassador for Comcast by building rapport with the customer, supporting, reassuring, and educating the customer throughout the call.
- Promotes and recommends Comcast products and services based on a logical relationship to the customer's needs and interests. Enters and confirms sales when appropriate.
- Supports Other lines of business as call volume dictates.
- Interacts and communicates collaboratively within the sales group and other groups, as appropriate, to provide a quality customer experience.
- Achieves overall performance goals of the organization.
- Attends training as required.
- Regular, consistent and punctual attendance.
- Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.
JOB QUALIFICATION:- A high school diploma or equivalent is required
- 2-5 years of sales experience preferred
- Demonstrates the ability to work independently with little or no supervision
- In a virtual environment, Comcast requires a minimum 100mbs speed which is capable of being hard wired into the provided equipment, either through a direct wall input or your router
- Must have “home office” space in your home with the following requirements:
- Home Office Requirements:
- Have a quiet work area in a location that provides privacy from other people, activities and noise
- Have a steady work surface
- Have a comfortable chair
- Adequate lighting
- Fast and reliable internet service. If you live within the Comcast footprint, this is largely covered as part of your employee benefits.
- Home Office Requirements:
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.
Comcast in an EOE/Veterans/Disabled/LGBT employer
Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.#ComCOEWestOthers - 13 Days Ago
Customer Account Executive (Inside Sales)
- Comcast
-
Trinidad, CO
FULL_TIME
- Comcast is currently hiring for Customer Account Executives (Inside Sales) and we want you to join our REMOTE customer service team today! We offer benefits to employees on their first day of employme...
- 14 Days Ago
Customer Service
- Big Bear Wine & Liquor
-
Pueblo, CO
FULL_TIME
- Big Bear Wine & Liquor is looking for Guest Service/Cashier Employees to join our 26 person strong team. We are located on 940 E Hailey Lane and 2037 S. Pueblo Blvd. Our ideal candidate is a self-star...
- 27 Days Ago
Customer Service
- Pueblo Riverwalk
-
Pueblo, CO
FULL_TIME
- The Historic Arkansas Riverwalk of Pueblo (HARP) Authority hires seasonal employees from May through September. We are looking for enthusiastic, outgoing, and excited people to interact with our guest...
- 1 Month Ago
Bilingual Customer Service Representative
- iQor
-
Pueblo, CO
FULL_TIME
- Job descriptionOnsite in our Pueblo, CO office.OUR PRODUCT IS SERVICE, OUR STRENGTH IS PEOPLESUMMARYPay is $15.50/hr. $16.50/hr if bilingual (Spanish). Need open schedule availability.We are searching...
- 9 Days Ago
Customer Service Representatives
- MAIN ST,,ALAMOSA,CO
-
Alamosa, CO
FULL_TIME
- Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company. We have fun, and we offer personal challenges and growth. At Pizza Hut, we're a...
- Just Posted
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0 Top Customer Service Executive jobs found in Pueblo, CO area
Research and User Services Coordinator/ Liaison Librarian (Assistant Professor of Library Services)
- State of Colorado
-
Pueblo, CO
- Salary: $50,000.00 - $55,000.00 Annually Location : Pueblo, CO Job Type: Full Time Job Number: GGJ-8093-01/24 Department...
- 4/18/2024 12:00:00 AM
Customer Service Specialist-Held Team
- AdaptHealth LLC
-
Pueblo, CO
- AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services...
- 4/17/2024 12:00:00 AM
Hair Stylist - First & Main Town Ct
- JC Penney
-
Colorado Springs, CO
- Hair Stylist - First & Main Town Ct Location: Colorado Springs, CO, United States - First & Main Town Ct 3650 New Center...
- 4/17/2024 12:00:00 AM
Patient Services Coordinator, Home Health
- CenterWell Home Health
-
Pueblo, CO
- Become a part of our caring community and help us put health first The Patient Services Coordinator is directly responsi...
- 4/15/2024 12:00:00 AM
Retail Supervisor
- Best Buy
-
Colorado Springs, CO
- **Retail Supervisor - Job Details** **Retail Supervisor** Share Job **Overview** Full Time Individual Contributor Store ...
- 4/15/2024 12:00:00 AM
Customer Service Representative
- Walmart
-
Pueblo, CO
- **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
- 4/14/2024 12:00:00 AM
Customer Service Representative
- Walmart
-
Fountain, CO
- **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
- 4/14/2024 12:00:00 AM
Member Services Representative
- Planet Fitness
-
Colorado Springs, CO
- Job Summary The Member Services Representative will be responsible for creating a positive member experience by providin...
- 4/14/2024 12:00:00 AM
About Pueblo, Colorado
Pueblo /ˈpwɛbloʊ/ is a home rule municipality that is the county seat and the most populous city of Pueblo County, Colorado, United States. The population was 106,595 in 2010 census, making it the 267th most populous city in the United States and the 9th largest in Colorado. Pueblo is the heart of the Pueblo Metropolitan Statistical Area, totaling over 160,000 people and an important part of the Front Range Urban Corridor. As of 2014, Pueblo is the primary city of the Pueblo–Cañon City combined statistical area (CSA) totaling approximately 208,000 people, making it the 134th largest in the nat...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Customer Service Executive jobs
$236,723 to $355,918
Pueblo, Colorado area prices
were up 2.3% from a year ago
were up 2.3% from a year ago
What does a Top Customer Service Executive do?
Top Customer Service Executive in New Suffolk, NY
American Airlines is shuffling some of its top executives after a key departure and struggles with its operations that led to hundreds of flight cancellations and long delays over the past few months.
December 13, 2019