Top Customer Service Executive jobs in Reading, PA

Top Customer Service Executive plans and directs all aspects of an organization's customer service policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Being a Top Customer Service Executive provides leadership to establish direction and initiatives for service operations. Ensures that service policies and practices align with overall organizational direction and objectives. Additionally, Top Customer Service Executive leads a high quality customer support organization and instills a strong service culture that demonstrate industry best practices. Utilize service metrics and analytics to refine and continuously improve service delivery. Requires a bachelor's degree or equivalent. Typically reports to top management. The Top Customer Service Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Customer Service Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)

L
Arborist - Top Trimmer
  • Lewis Tree Service
  • Reading, PA FULL_TIME
  • At Lewis, we provide the stability of a long-standing, employee-owned company with the progressive nature of a growing, improvement-minded future. We’re the second-largest utility vegetation management company in North America… and always growing.

    We’re in the people success business, we just happen to trim trees.

    Why you’ll love being part of the Lewis Family:

    • We are empowered to share our talents. We care deeply. We conquer challenges. We respect our differences. We trust each other. We keep each other safe. Together, we do great things.
    • We offer for Non-Union positions:
      • Competitive pay.
      • Specialized paid training & certifications.
      • Career advancement opportunities.
      • Affordable health insurance plans including Dental, Vision and Health Savings Accounts.
      • Retirement plans including Employee stock ownership and 401(k) plan.
      • Paid time off.
      • Employee assistance program

    We Believe…

    • That everyone on the team matters.
    • That we don’t constrain workers in order to create safety, we ask workers what they need to do work safely, reliably, and productively.
    • That workers aren’t the problem; workers are the problem solvers.
    • That through diversity we build strength
    • That being an employee-owned company (ESOP), it provides future financial stability for our employees.
    • That when you join the Lewis Tree Team, your potential is unlimited.

    Why you'll love this Job:

    • You love the outdoors: you enjoy varying environments/weather, not afraid to get dirty, adventurous.
    • You are open to new ideas: willing to listen and observe, humble.
    • You are self-motivated: driven, strong work ethic, willing to “do what it takes.”
    • You are adaptable: can think on your feet, nimble, flexible.
    • You are collaborative: strong people skills, able to give and receive constructive feedback, willing to speak-up.

    What you’ll do as a Top Trimmer/Climber at Lewis:

    • Be part of a tight-knit crew working in a team environment. 
    • Perform line clearing and tree trimming duties for Lewis Tree Service’s utility customers including pruning treetops and limbs, trimming or removal of at-risk/damaged trees as well as removing broken limbs from wires, roofs, etc. 
    • Climb trees and operate a 40 ft bucket for trimming and removals in and above the power lines. 
    • Prepare, operate, and maintain all tools and equipment including hand tools, chainsaws, chippers, and aerial lifts. 
    • Remove limbs and brush, cleanup and dispose of debris.  
    • Mixing and apply spray chemicals, preserving desirable vegetation. 
    • Safeguard employees and the public from hazards in and around the working area. Help enforce on-the-job safety practices.

    What you’ll need:

    • Three years or more experience working as a Trimmer and Climber, working around utility lines.  
    • Operate a 40 ft bucket for trimming and removals in and above the power lines.
    • Knowledge of trees including identification, growth habits and correct arboriculture techniques for the trimming, pruning, repairing, maintaining and removing, as applicable to working close to energized conductors.
    • Experience in tree climbing, knot tying and PPE.
    • Ability to perform physical labor such as lifting a minimum of 50 lbs. to shoulder height or more. 
    • Capable of operating two-handed equipment (chain saw, circular saw, etc.) and have the physical ability to endure extreme climate variances. 
    • Willing and able to obtain specialized training and certifications as required, such as Local, state and federal licenses.
    • Ability to obtain First Aid and CPR cards.
    • Pass a pre-employment drug test, and job duty skills tests.
    • Ability to obtain valid a Driver License or Commercial Driver’s License.


          Our DEI Promise:

          Our commitment to Diversity, Equity, and Inclusion (DEI) is key to the success of our business. We respect the differences among us, and we leverage those differences to create an environment where all employees feel welcome and fairly treated. We seek the best solutions possible by attracting and engaging a diverse workforce where all perspectives are sought and valued.

          Lewis Tree Service is an equal employment opportunity employer committed to providing equal opportunity for both applicants and employees. Lewis Tree Service prohibits unlawful discrimination or harassment of employees and applicants on the basis of race, creed, color, national origin, sex, age (40 ), religion, disability, marital status, sexual orientation, genetic information, citizenship status, veteran status, or any other legally protected characteristic, all employment decisions, including but not limited to recruitment, hiring, compensation, training, apprenticeship, promotion, demotion, transfer, lay-off and termination, and all other terms and conditions of employment. Lewis Tree Service’s practices and policies are administered in accordance with applicable federal, state, and local laws.

        • 1 Month Ago

        S
        Customer Service Representative
        • Service Electric Cablevision
        • Birdsboro, PA FULL_TIME
        • We are seeking an on site Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Re...
        • 8 Days Ago

        S
        Customer Service Representative
        • Service Electric Cablevision
        • Birdsboro, PA FULL_TIME
        • We are seeking an on site Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Re...
        • 8 Days Ago

        S
        Dispatcher - Customer Service Representative
        • Service 360 Group
        • Reading, PA FULL_TIME
        • Service 360 Group in Berks County, PA is calling all customer service rock stars with administrative experience to apply to join our team as a full-time Dispatcher - Customer Service Representative! W...
        • 1 Month Ago

        C
        Customer Service
        • Cougle's Recycling Inc.
        • Auburn, PA FULL_TIME
        • We are looking for an enthusiastic and positive individual to join our team who will eagerly engage in our evolving commitment to being active stewards of our Planet. Through our Core Values we emphas...
        • 7 Days Ago

        E
        HVAC Tech
        • Executive Staffing
        • Pottstown, PA FULL_TIME
        • Awards: Healthgrades® Patient Safety Excellence Award™ (2023)Lown Institute Hospitals Index: Grade A Cost Efficiency, Grade A InclusivityThe Pottstown Mercury Readers' Choice Award - Best HospitalGet ...
        • 22 Days Ago

        Filters

        Clear All

        • Filter Jobs by companies
        • More

        0 Top Customer Service Executive jobs found in Reading, PA area

        Reading (/ˈrɛdɪŋ/ RED-ing; Pennsylvania German: Reddin) is a city in and the county seat of Berks County, Pennsylvania, United States. With a population of 87,575, it is the fifth-largest city in Pennsylvania. Located in the southeastern part of the state, it is the principal city of the Greater Reading Area, and is furthermore included in the Philadelphia-Reading-Camden PA-NJ-DE-MD Combined Statistical Area. The city, which is approximately halfway between the state's most populous city, Philadelphia, and the state capital, Harrisburg (as well as about halfway between Allentown and Lancaster)...
        Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
        Income Estimation for Top Customer Service Executive jobs
        $243,326 to $365,845
        Reading, Pennsylvania area prices
        were up 1.5% from a year ago

        Top Customer Service Executive in New Suffolk, NY
        American Airlines is shuffling some of its top executives after a key departure and struggles with its operations that led to hundreds of flight cancellations and long delays over the past few months.
        December 13, 2019